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BPO INDUSTRY
BUSINESS PROPOSAL
ISLEWORTH GROUP OF COS
AN ISO 9001/19011/27001
CERTIFIED AND DUNS
CERTIFIED
About BPO INDUSTRY
ESTABLISHED AROUND 2000 WHEN GLOBAL OUTSOURCING
STARTED
GLOBAL OUTSOURCING IN INDIA IS IN AREAS NAMELY:
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FINANCE AND ACCOUNTING
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INSURANCE
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MEDICAL BILLING
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TELE-MARKETING
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TELECOM
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TECHNICAL HELP DESK
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TRAVEL
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LEGAL AND HR
COUNTRIES LIKE US, UK, CANADA AUSTRALIA & OTHER
EUROPEAN COUNTRIES ARE ACTIVE IN INDIA
WHY INDIA ?
FOR GLOBAL OUTSOURCING INDIA IS FOUND
FAVOURABLE DESTINATION DUE TO:
 FAVOURABLE TIME ZONE FOR
US/UK/AUSTRALIA
 SKILLED & LOW COST MANPOWER
 BANDWIDTH NO MORE A CONSTRAINT
 LARGE ENGLISH SPEAKING POPULATION
 FRIENDLY & FLEXIBLE ENVIRONMENT
WHAT IS THE FUTURE ?
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2002-03 BPO was Rs.11,700 crores
2003-04 It rose to Rs. 17,000 crores
2004-05 It stood at 6.2 BILLION DOLLARS (Rs. 32,000
CRORES).
2005-2006 : CLOSED AT 52 BILL $
IN YEAR 2012-13 IT IS EXPECTED TO CROSS 11O
BILLION USD .
THIS IS ONLY 4% OF GLOBAL BPO SHARE
ISLEWORTH GROUP
BACKGROUND
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ISLEWORTH TRADELINKS (HK) LTD is a public limited company listed in
Hongkong stock exchange with ISO9001 CERTIFICATION which have a Six
Sigma Certification. It has created a legacy of 50 years having diversified interests
in environment protection; biotechnology, bioinformatics, ITES and IT software
development. The group has over 25000 people employed and global presence
.Presently the group is 1.3 BILLION $ dollar.
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ISLEWORTH TRADELINKS (HK) LTD IT DIVISION was started in 2000 as
part of diversification plans of the group to migrate into IT and ITES to fulfill the
global need of IT projects. At the helm of affairs it has strong technical team from
IIT / IIM background to develop and manage software's and create strong ITES
support for large corporations worldwide.
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ISLEWORTH TRADELINKS (HK) LTD develops software's based on Java,
Oracle, J2ME, C++ and Embedded platform to fulfill any technical domain.
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OUR EXPERTISE IN BPO
ISLEWORTH TRADELINKS (HK) LTD offers
complete Turnkey Solutions Like
 Setting up CALL CENTERS 10-100 SEATS
 BPO NON VOICE UPTO 500 SEATS
 Provide Businesses in Advance from
US/UK/CANADA/AUSTRALIA/EUROPE
 Assistance in MANPOWER SUPPORT
 Give Continuous Training to ensure high level
efficiency & achievement of Targets set by Clients
 Offer OPERATION/MIS SUPPORT
 CERTIFYING CENTERS IN SIX SIGMA & ISO
9001:2000 & 19011
ISLEWORTH TRADELINKS
GROUP ACTIVITIES
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GLOBAL MANAGEMENT CONSULTANCY
COMPLETE ITES/BPO PROJECTS ON BOOM
COMPLETE HARDWARE FOR TELECOM
BIOTECHNOLOGY & BIO INFORMATICS
SIX SIGMA IMPLEMETATION & CERTIFN
TECH SUPPORT FOR FOREIGN CLIENTS
HEALTH CARE SERVICES
ENVIRONMENT PROTECTION & CONTROL
COMMODITY TRADING IN FOOD GRAINS,
PRECIOUS METALS/ GEMS, SCRAP, COAL &
IRON ORE
OUR GLOBAL PRESENCE
BPO PROJECT DETAILS
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PROJECT 1: US TELECOM DATAFORM
FILLING
RATE INR 12.50/- PER FORM
MONTHLY BILLING : 12.5 LAKHS(100000
FORMS)
TOTAL VALUE : 142 LAKHS APPROX
NOS SEATS : 10 MIN + 2
PAYMENT : BI- MONTHLY
TENURE : 2 YEARS EXTENDABLE TO 3 YRS
BPO PROJECTS
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PROJECT 2:POST OFFICE RECORD
DIGITISATION FROM INFOSYS
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NOS SEATS : NONE TO BE DONE @ POST
OFFICE ITSELF, PER FORM RS 3/MONTHLY BILLING : 1.5 LAKHS MIN (50,000
FORMS / MONTH
PAYMENT : 30 DAYS CYCLE
TENURE : 2 YEARS
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BPO PROJECTS
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PROJECT 3:SEO BLASTING FOR US
FIRM
NOS OF SEATS : 10 STARTING
NOS OF POSTINGS 800/ DAY/ PERSON
FIXED PAYOUT OF 42,000/- PER
SEAT/MONTH
DURATION 2 YEARS
BI MONTHLY PAYMENT
BPO PROJECTS
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PROJECT 4 : MICROSOFT SECURITY CODE
GENERATION
NOS OF SEATS : 10
TENURE : 2 yrs MIN
RATE 0.035 USD PER CODE
DAILY BILLING : Rs 21000/- min for 10 seats
PAYMENT : DAILY BASIS IN USD DIRECT
FROM USA
BPP PROJECTS
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PROJECT 5 : ATM SETUP ALL OVER INDIA
SCOPE SETTING UP ATM FOR MNC &
NATIONALIED BANKS ALL OVER INDIA
CARPENTARY WORK & TILING/PAINTING
PER ATM AVERAGE RATE OF 1.5 LAKHS
MIN 3000 ATM GUARENTEED PER STATE
MIN TURNOVER PER STATE : 30 CRORES
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INVESTMENT PER STATE : 35 LAKHS
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BPO PROJECTS
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PROJECT 6 : E INSURANCE PROJECT
IRDA HAS MADE MANDATORY FOR ALL
PERSONS IN INDIA TO CONVERT ALL
PRESENT INSURANCE POLICIES INTO E –
INSURANCE .
PER FORM Rs 5 for survey and Rs 3 for data entry.
PAN INDIA WORK GIVEN CITY WISE.
POTENTIAL MIN 60 LAKHS POLICIES IN
EVERY TIER -1 CITY.
BPO PROJECTS
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PROJECT 7 : QUIKR SURVEY & DATA
ENTRY PROJECT.
NOS SEATS : 5 MIN
SURVEY PEOPLE : 10
PER SURVEY : 18/DATA ENTRY : Rs 8/All over Bangalore .
OTHER BPO WORK
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WE ALSO HAVE :
INBOUND PROJECTS IN CALL CENTER FROM
USA / UK/ AUSTRALIA
OUT BOUND CALL CENTER PROJECTS
INBOUND AND CUSTOMER SUPPORT IN
INDIA FORM REPUTED COS LIKE JABONG/
HOME 18 / FLIPKART ETC
WE SET UP COMPLETE TURNKEY CALL
CENTER & NON VOICE BPO WITH
TECHNOLOGY
HOW TO PROCEED
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SELECT THE BEST PROCESS FROM ABOVE LIST DEPENDING ON YOUR
CAPABILITIES.
SUBMIT YOUR DETAILED PROFILE IF NOT SUBMITTED.
ON SUBMISSION AND SELECTION OF THE PROCESS WE WILL SEND
YOU DETAILS OF THE INDIVIDUAL PROCESS WITH TECH , REVENUE
AND COMMERCIAL DETAILS.
COME DOWN TO BANGALORE FOR TECH/COMMERCIAL DISCUSSIONS.
ON FINALISATION WE GET YOUR PROFILE SHORT LISTED.
ON SHORT LISTING OTHER DOCS HAVE TO BE SUBMITTED TO CLEINT
FOR SIGN UP OF SLA.
ON SIGNING OF SLA YOU GO THROUGH TECH TRAINING AND ON
QUALITY FOR SIX SIGMA WHICH IS COMPULSARY FOR ALL THE
ABOVE PROCESS. IT IS ASSUMED THAT YOUR MANPOWER IS READY
AND EXPERIANCED IN THIS KIND OF WORK.
SAMPLING AND TRIAL DATA IS GIVEN TO THE CENTER.
START OF COMMERCIAL WORK.
WE HAND HOLD YOU FOR 2 MONTHS AND SORT OUT ANY ISSUES
WITH THE CLIENT/ PROCESS IF ANY.
BENEFITS OF BPO INDUSTRY
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SUNRISE INDUSTRY WITH 15-20 YEARS
LIFE
PRESTIGIOUS/SCOPE OF EXPANSION
NO CORPORATE TAX ON USD BILLING
GOVT SUPPORT & INCENTIVES GIVEN.
MAN POWER EASILY AVAILIABLE.
RURAL BPO INCENTIVES BY MOST
STATE GOVT
OUR INDIA CORPORATE
OFFICE IN BANGALORE
OUR INFRASTRUCTURE
ONE OF OUR CENTERS
CONTACT DETAILS
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ISLE WORTH TRADELINKS ( HK)
LIMITED, , JEEVAN BHEEMA NAGAR
MAIN ROAD, BANGALORE 560075
PHONE : 099800-78517
FACEBOOK :
https://www.facebook.com/profile.php?id=100
006356147833
LINKED IN :
http://hk.linkedin.com/pub/isleworthtradelinks-hk-ltd/9b/35/b87/
ISLEWORTH TRADE LINKS
( HK) LTD. BLOCK A, 15 F HILLER COMM BLDG, 65-67
BOHNHAM STRAND, SHEUNG WAN , HONGKONG
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