New Mexico Department of
PUBLIC SAFETY
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Computer Aided Dispatch (CAD) / Records
Management System (RMS) Initiation Project
Mission Critical System
EXECUTIVE STAKEHOLDERS
Secretary Gorden Eden, DPS
Chief Robert Shilling, State Police
Information Technology Division
Chief Information Officer, Ron Burton
C2 Funding in the amount of $300,000 approved for FY13
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Computer Aided Dispatch (CAD) / Records
Management System (RMS) Planning Project
• The purpose of this request is to initiate DPS
CAD/RMS project.
• DPS is requesting $50,000 of the $300,000
allocated funds to begin the initiation phase of the
project.
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CAD
The New Mexico Department of Public Safety is planning the replacement
of the existing Computer Aided Dispatch (CAD) system with an integrated
CAD and Records Management System (RMS).
CAD is one of the core systems DPS provides to the State Police and other
Law Enforcement Agencies (LEAs). CAD is the system used to dispatch
911 calls out to the officers, map the call location in the dispatch center,
provide Automatic Vehicle Location (AVL) for officers in the field, and
provide National Crime Information Center (NCIC) access within the
application. CAD is essential in providing rapid response from LEAs to
crime/incident scenes.
The current CAD has been in place for over 10 years, and is at end of life
(vendor support will be discontinued December 2013).
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RMS
•
•
•
DPS currently operates without an integrated RMS. Separate, nonenterprise record systems are utilized for different disciplines within DPS to
create and store records. These disparate systems require an officer to
utilize several applications to retrieve the necessary data to support their
activities.
Implementation of an integrated, effective RMS will assist DPS in the
maintenance of data records through the entire life-cycle. This includes
classifying, storing, securing, and destruction (or in some cases, archival
preservation) of records which are key to DPS’s mission. This is necessary
to improve the efficiency of processing and availability of information critical
to law enforcement.
An integrated RMS will provide Law Enforcement personnel one-stop
access to the agency’s data records.
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CAD/RMS
•
One of the primary missions of DPS is to support LEAs throughout the
State of New Mexico with their mission in protecting citizens. DPS fulfills
this through a variety of means, including access to federal and state
criminal justice data and systems, direct technical support and providing
use of the DPS CAD system to Sierra, Valencia and Luna Counties.
•
The mission critical nature of the CAD system, and the impending
discontinuation of vendor support, increase the urgency of replacing CAD
in the very near future.
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CAD/RMS
Major Project Deliverable
and Performance Measure
Budget
Consultant to assist with CAD/RMS analysis
$50,000
Current Environment (Technical and Business)
Assessment
Peer and Best Practices Summary
Vendor Market and Capability Summary
Future CAD/RMS Business and Technical Overview
Alternatives Analysis
Identify Gaps between Current and Future Environments
Determine Functional and Technical Priorities
Total
Due Date
Project
Phase
1/31/13
Initiate
1/31/13
1/31/13
1/31/13
1/31/13
1/31/13
1/31/13
1/31/13
$50,000
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Effect on DoIT Infrastructure
• All purchases will meet DoIT Guidelines for hardware and
software requirements.
• As this is a replacement project for existing functionality
already provided over the DPS and DoIT networks, no
additional infrastructure impact is projected.
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