Motorola TC55
…THE PERSONAL TOUCH COMPUTER BUILT FOR BUSINESS
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AGENDA
• The business challenge
• The solution: the TC55
• Features and benefits
• Global Services
• Motorola Solutions – your true mobility partner
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THE BUSINESS
CHALLENGE
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THE BUSINESS ISSUES
Field workers need instant access to
business-critical information to deliver
the best service possible…
…they want a business device that is
every bit as small, sleek and easy to use
as their own smartphone
…but today’s smartphones fall far short
of the features your workers need and
your enterprise requires
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THE
SOLUTION
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THE TC55
THE POCKET-SIZED
ALL TOUCH COMPUTER
THAT HAS IT ALL…
Business with a
personal touch.
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A TRUE ENTERPRISE-CLASS DEVICE
CONSUMER GOOD LOOKS
ENTERPRISE-CLASS ANDROID
DURABILITY: BUSINESS TOUGH
ADVANCED TOUCHSCREEN
BEST AUDIO IN ITS CLASS
LONGEST BATTERY LIFE IN ITS CLASS
MOST FLEXIBLE ACCESSORIES
2 YEARS OF SERVICE INCLUDED
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LOWER TCO THAN A SMARTPHONE
TCO / YR
(NORMILZED TO RUGGED COMPARISON)
150%
100%
50%
RUGGEDIZED
CONSUMER SMARTPHONES
MOTOROLA 3
GARTNER1
VDC2
Consumer smartphones increase TCO by
up to 50% compared to rugged devices
1. Troni, Frederica. “Total Cost of Ownership of Mobile Devices: 2012 Update.” March 20, 2012. Gartner
2. Krebs, David. “Mobile Device TCO Models for Lone of Business Solutions”. Volume 1 | Track 7:
Enterprise Mobility Mobile Device TCO. March 2013. VDC research.
3. Motorola Solutions. “Motorola Solutions TCO Calculator”. Average result for common applications in field
sales and service. Q3 2013.
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FEATURES AND
BENEFITS
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ENTERPRISE-CLASS
ANDROID
Extensions (Mx) delivers the best of both worlds.
CONSUMER-CLASS
ENTERPRISE-CLASS
The fastest and smoothest
version of Android to please the
most technology savvy workers
Enterprise-class security
The ability to create enterprise
apps that are every bit as elegant
and intuitive as the consumer
apps workers use every day
Enterprise-class data capture
features
Enterprise-class manageability
Superior wireless connectivity
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EXTENSIONS (Mx) BY
MOTOROLA SOLUTIONS
All the enterprise class features you need in Android. Delivered.
Mx Security
Additional features that let you reap the advantages of
Android without compromising security
Mx MAM
Complete control over the applications resident on the
devices – from installation to ongoing updates
Mx MDM
Compatibility with your existing mobile device
management solution for ‘single window’ simplicity
Mx Data Capture
Support for enterprise-grade data capture, from industrial
bar code scanning to signature capture, NFC and beyond
Mx Wireless
Enterprise-grade Wi-Fi grade Fusion wireless radio that
provides highly dependable wireless connections
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WHAT Mx IS NOT
Is not a proprietary version of Android
Does not reduce the functionality of Android
Does not create compatibility issues
Does not cost you anything
Does not take over – you decide if and when to activate features
Does not require installation – it is pre-installed and ready to go
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ADVANCED TOUCHSCREEN
Works anywhere and any way.
4.3 in. WVGA display
Cutting edge HAST LCD technology
Significantly less power draw
700 NITs outdoor luminance
Transflective for great outdoor viewing
Flexible input – wet, dry, finger, stylus,
thick work gloves
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ENTERPRISE-CLASS
DATA CAPTURE
Comprehensive features for any business need.
1D or 1D/2D industrial bar code scanning
Ready for any type of bar code today – and tomorrow
Advanced document capture
Enables easy transition to electronic recordkeeping
High resolution photos with geostamps
Document proof of condition, proof of location and more
Signatures
Capture completed work orders, order authorizations and more
Videos
Rich support for field technicians
NFC-based information
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Ready for the technologies of the future
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WORLD-CLASS AUDIO
4x the loudness of popular smartphones
Advanced dual front-facing speakers
Two microphones
Advanced noise-cancelling technology
A volume level that easily overcomes the
loudest background noise, such as
trucks, crowds or traffic.
Outstanding clarity for callers
on both ends of a call.
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UNPARALLELED AUDIO PERFECTED
OVER 80 YEARS OF LEADERSHIP
110 dBA
110
104
~8dBA = Doubles Loudness
89
90
90
Dual front-facing speakers deliver 4x the loudness as
popular smartphones.
Dual microphones with precision noise-cancelling
technology deliver outstanding clarity.
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BUSINESS-TOUGH
Built for all day enterprise use – unlike smartphones
4 ft./1.2 m drop
Military standard rating for reliability despite inevitable drops
150 1.5 ft./0.5 m tumbles
Survives 300 consecutive hits in Motorola’s tumble drum
IP67
Survives submersion in water for 30 minutes
Corning Gorilla Glass 2 display/scanner exit
Prevents scratches and shattering when dropped
…with a 3 to 5 year average lifecycle.
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FASTEST WIRELESS
CONNECTIONS
CELLULAR:
4G/3.5G/3G
Wi-Fi:
802.11a/b/g/n
Bluetooth:
4.0
GPS: Autonomous,
A-GPS, GLONASS
The usefulness of the mobile
device you give your workers is
tied to the dependability of the
wireless connections.
No matter what wireless
connections your workers need,
they can count on the fastest
possible speeds.
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BEST-IN-CLASS BATTERY
Full shift battery power - guaranteed
Leads the pack - outperforms batteries
in competitive devices*
Longest battery life in its class to ensure
power for the longest shifts
Removable battery – the TC55 is never
out of service for charging
Super low-power display substantially
extends battery cycle times
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MOST FLEXIBLE
ACCESSORIES IN ITS CLASS
Designed specifically for business
Boot to increase durability
Very flexible charging solutions that
work with and without the boot
Rugged charging cable with every TC55
Five slot device/battery charger
Universal cup for charging
Vehicle cradle
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EXTRA FEATURES FOR THE
ENTERPRISE USER
Faster access to features, a better grip and customizable
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Two programmable buttons for
pushbutton access to the two
most used features/applications
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Microtexture on the
back improve grip
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1.5x battery provides
extra comfort and grip
with a built in finger rest
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1
3
3
4
Flatter sides plus more
area on the sides for a
more secure grip
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Boot that can be customized
with your corporate color
and your logo
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READY-TO-GO ENTERPRISE
APPLICATIONS ACROSS
INDUSTRIES
INDUSTRIES
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Field sales
Field service
Merchandising
Direct Store Delivery
Manufacturing
Postal & Courier
Transportation & Logistics
Federal/State/Local
Government
APPLICATIONS
•
•
•
•
•
•
•
•
Order management
Inventory tracking
Fleet management
Mobile computing
Speech recognition
Device management
Work flow
Navigation
Complete list: http://mpe.motorolasolutions.com
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AN INDUSTRY FIRST –
SERVICE INCLUDED!
2 years of Service from the Start - free
• Product defect and normal wear and tear repair
coverage, including parts, material and all labor
• Guaranteed 3-day turnaround time
• Applies to the device and the accessories included
in the box
• Service can be upgraded:
− Service from the Start - Bronze with Comprehensive
Coverage: Accidental breakage repair
− Service from the Start with Advance Exchange Support:
Accidental breakage repair and next-business-day dispatch
of replacement device
NOTE: Service availability may vary by country
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MARKETS AND
APPLICATIONS
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FIELD SALES
WHAT CAN YOUR FIELD SALES WORKFORCE
DO WITH THE TC55?
• Place orders in real time
• Access order status
USERS: Account executives, sales
managers and merchandisers
• Receive real-time sales leads
APPLICATIONS
• Scan product to create orders or verify order
accuracy prior to delivery
• CRM applications
• Access comprehensive customer intelligence
• Sales/order tracking
applications
• Better plan routes and minimize mileage with GPS
• Order taking applications
BENEFITS
• Appointment scheduling
• Navigation
• Voice communications
• Corporate email accounts
• Increased sales
• Better customer service and faster response times
• Improved productivity – more sales calls per day
with the same workforce
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FIELD SERVICE
WHAT CAN YOUR FIELD SERVICE
WORKFORCE DO WITH THE TC55?
• Receive and complete work orders in real time
• Access complete repair history
USERS: Service technicians and
field service engineers
• Access assistance – manuals, step-by-step
maintenance routines and equipment experts
• Scan parts and tools as they are used
APPLICATIONS
• Service automation
• Inventory management
• Access cross-selling/up-selling information
• Better plan routes and minimize mileage with GPS
• Part inventory tracking
BENEFITS
• Invoicing/signature capture
• Faster first-time-to-fix
• Task management
• Increased customer satisfaction
• Order tracking
• Location-based services
• Appointment scheduling
• Increased revenue
• Improved productivity – more service calls per
day with the same workforce
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POSTAL & Courier
WHAT CAN YOUR POSTAL AND LOGISTICS
WORKFORCE DO WITH THE TC55?
• Receive real-time work orders
• Scan packages to verify accuracy
USERS: Delivery drivers
and couriers
• Process payments on the spot
APPLICATIONS
• Automatically capture and transmit signatures for
proof of delivery
• Employee communications
• Better plan routes and minimize mileage with GPS
• Workflow management
• Time and labor management
BENEFITS
• Navigation
• Asset management
• Real-time tracking of deliveries to improve
management and ensure service windows are met
• Proof of delivery
• Increased customer satisfaction
• Improved productivity – more deliveries per day
with the same workforce
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DIRECT STORE DELIVERY
WHAT CAN YOUR DSD WORKFORCE
DO WITH THE TC55?
• Receive real-time work orders
• Scan items prior to deliveries to verify accuracy
USERS: Route delivery drivers
and route salespeople
• Scan returns to create accurate real-time invoices
APPLICATIONS
• Capture competitive information
• Sales/order taking/tracking
• CRM
• Process payments on the spot
• Minimize mileage and stay on schedule with GPS
• Workflow management
BENEFITS
• Time and labor management
• Increased delivery accuracy
• Navigation
• Asset management
• Proof of delivery
• Improved customer satisfaction
• Improved productivity – more deliveries per day
with the same workforces
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SMALL/MEDIUM BUSINESSES
STREAMLINE PROCESSES IN VIRTUALLY
ANY SMALL TO MID-SIZE BUSINESS:
USERS: Workers, shift
supervisors and managers
• Enable dynamic real-time work orders for
plumbers, electricians and other field service
workers, improving service times, customer
satisfaction and worker productivity
• Enable accurate capture of time and materials on
every job, protecting revenues
APPLICATIONS
• Employee communications
• Workflow management
• Time tracking
• Inventory management
• Order management
• Navigation
• Proof of delivery/service
• Payment processing
• Enable on-the-spot payment processing with credit
and debit cards, providing customers with
increased convenience and your business with
better cash flow
• Collect signatures for proof of delivery, proof of
service and service authorization
• Better plan routes and minimize mileage and fuel
costs with GPS
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GLOBAL
SERVICES
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SUPPORT SERVICES
Comprehensive end-to-end services help you get
and keep your enterprise mobility solution up and
running at peak performance.
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SERVICE FROM THE START BRONZE
WITH COMPREHENSIVE COVERAGE
UPGRADE TO THE ULTIMATE IN
POST-DEPLOYMENT SUPPORT
WITH MULTI-YEAR COVERAGE
FROM DAY ONE
•You’re covered – period
– Normal wear and tear plus accidental
breakage repair coverage
– Covers internal and external device
components, plus select accessories that
ship with the TC55
– Includes telephone and software support
– Upgrade to Service from the Start with
Advance Exchange support to add nextbusiness-day dispatch of replacement
devices
BENEFITS
:
Maximize
device uptime
Unparalleled
“from the
manufacturer”
expertise
Outstanding value
– eliminates
unexpected repair
costs
Frees IT to
focus on
more strategic
initiatives
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AWARD-WINNING
PARTNER CHANNEL
Get up and running fast with ready-to-go
tested and proven applications
•WE MAKE IT OUR BUSINESS TO
KNOW YOUR BUSINESS.
Whether your field mobility workforce is involved
in sales, maintenance and repair, pickup and
delivery or merchandising, there is a Motorola
partner that knows your business, it’s challenges
and best practices that resolve those challenges.
•READY TO GO TESTED, CERTIFIED
APPLICATIONS.
Our large ecosystem of partners provides a large
library of ready-to-use applications
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MOTOROLA –
YOUR TRUE
MOBILITY PARTNER
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UNMATCHED EXPERTISE
80
Years of voice and communication
infrastructure experience
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Years of helping customers automate
business transactions
1,000s
of customers with a positive and
fast Return on Investment (ROI)
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UNMATCHED BREADTH
EVERYTHING YOU NEED, UNDER ONE ROOF –
MOBILE DEVICES, WIRELESS INFRASTRUCTURE, RFID,
SECURITY AND SUPPORT SERVICES
Handheld mobile computers
Two-way radios
Vehicle-mount mobile computers
RFID fixed and handheld readers
Wearable mobile computers
RFID mobile readers
Tablets
Micro Kiosks
Handheld bar code scanners
Wireless networks
Fixed mount scanners
Mobile device management
Security solutions
End-to-end services
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UNMATCHED SUCCESS
Right now, all around the world,
Motorola mobility solutions are
helping enterprises of all sizes
empower their workers to be their
best in the moments that matter.
Motorola TC55
…THE PERSONAL TOUCH COMPUTER BUILT FOR BUSINESS
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