02_Ch2

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Conceptualizing &
Initializing the IT Project
Chapter 2
2-1
Learning Objectives
Describe the project life cycle (PLC) and the systems development life
cycle (SDLC), and their relationship.
Define what a methodology is and describe the role it serves in IT
projects.
Identify the phases and infrastructure that make up the IT project
methodology introduced in this chapter.
Develop and apply the concept of a project’s measurable organizational
value (MOV).
Describe and be able to prepare a business case.
Distinguish between financial models and scoring models.
Describe the project selection process as well as the Balanced Scorecard
approach.
Copyright 2012 John Wiley & Sons, Inc.
Information Technology Project Methodology (ITPM)
Methodology
 A strategic-level plan for managing and controlling
the project
 Game plan for implementing project and product
lifecycles
 Recommends phases, processes, tools, and techniques
for supporting an IT project
 Must be flexible and include “best practices” learned
from experiences over time.
Can be
 Traditional (e.g., Waterfall)
 Agile (e.g., XPM, SCRUM)
The Project Life Cycle and IT Development
Project Life Cycle
Deliverable
Project Phases
Phase Exits, Stage Gates, Kill Points
Fast Tracking
Generic Project Life Cycle
Project Life Cycle
Define Project Goal
Plan Project
Project Life Cycle
Execute Project Plan
Close Project
Project Life Cycle
Evaluate Project
Systems Development Life Cycle (SDLC)
Planning
Analysis
Systems Development Life Cycle (SDLC)
Design
Implementation
Maintenance and Support
Systems Development Life Cycle
Planning
Maintenance &
Support
Implementation
Analysis
Design
Product Life Cycles
The Systems Development Life Cycle (SDLC) is a
framework for describing the phases involved in
developing and maintaining information systems
Systems development projects can follow :
•
•
Examples of Predictive Life Cycle Models
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Adaptive Software Development
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An IT Project Methodology
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Phases
Phase 1: Conceptualize and Initialize
Phase 2: Develop the Project Charter and Detailed Project
Plan defined in terms of project’s:
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Phases continued
Phase 3: Execute and Control the Project using
approach such as the SDLC.
Phase 4: Close Project
Phase 5: Evaluate Project Success
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IT Project Management Foundation (PMBOK)
Project Management Processes
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Initiating processes
Planning processes
Executing processes
Controlling processes
Closing processes
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The Business Case
Attributes of a Good Business Case
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Process for Developing the Business Case
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Developing the Business Case
Step 1: Select the Core Team
Advantages:
Developing the Business Case
Step 2: Define Measurable Organizational Value (MOV)
the project’s overall goal
A Measurable Organizational Value must:
•
•
•
•
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The IT Value Chain
Organizational
Vision & Mission
Supports
Drives
Organizational
Strategy
Supports
Drives
Project’s
Organizational
Measurable
Value
(MOV)
Copyright 2012 John 2-24
Wiley &
Process for Developing the MOV
1.
Identify the desired area of impact
Potential Areas:
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Process for Developing the MOV
2.
Identify the desired value of the IT project
Organizational Value:
•
•
•
•
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Process for Developing the MOV
3.
Develop an Appropriate Metric
Metrics:
•
•
•
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Process for Developing the MOV
4. Set a time frame for achieving the MOV
5. Verify and get agreement from the project
stakeholders
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Process for Developing the MOV
6.
Summarize the MOV in a clear, concise statement or
table
This project will be successful if _________________.
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Project Goal ?
Install new hardware and software to improve our
customer service to world class levels
Respond to 95% of our customers’ inquiries within 90
seconds with less than 5% callbacks about the same
problem.
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Measuring the Immeasurable
Intangible:
How can you measure the concept of user friendliness?
Increasing customer support?
Adopting a social media package?
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