Presentation
Cosmos Business Systems & IBM Hellas
“The Corporate Cloud Vision ”
Στάθης Αντωνόπουλος
Cosmos Business Systems & IBM Hellas
Driving Better Business Outcomes
through a Smarter Infrastructure
The ability to balance Optimization and Innovation will be
critical to success…
Drives need for continuous
Optimization
Fuels investments in
innovation
optimization
Innovation
Cosmos Business Systems & IBM Hellas
The IT challenges
Infrastructure
Operations
We have lots of tools, to manage isolated
automation tasks
Releasing a new application in
production is a lot more then creating a
virtual machine.
But getting everything coordinated is
challenging and takes a lot of time
I need to link tens of different tools,
people, departments. It takes weeks.
Development
Business
I need to accelerate delivery and
improve feedback between development
and production.
I need to react quickly to market
demand. IT is not fast enough to support
my strategy and is slowing down
innovation
Cosmos Business Systems & IBM Hellas
Internet of things
Our infrastructures are virtually without limits –
growing smarter and more interconnected with every passing second…
200 Billion
1 Billion
Connected
physical assets
& devices
Consumers will
have
SmartPhones
Instrumente
d Physical
Assets
Growing
Mobile Access
62%
2.72 ZB
of workloads of digital content
will be Cloud- - a 50% increase
based
New types of
workloads
“Internet of things”
Big Data
Explosion
Cosmos Business Systems & IBM
Hellas
Something meaningful is happening…
The world is about to get a whole lot smarter
“Every human being, company, organization, city,
nation, natural system and man-made system is becoming
interconnected, instrumented and intelligent.
This is leading to new savings and efficiency—but perhaps
as important, new possibilities for progress.”
5
© 2013 IBM Corporation
Cosmos Business Systems & IBM
Hellas
Dynamic Infrastructure:
Helping build a smarter planet
A Crisis of Complexity
The Need for Automation is Clear
1.5x
Explosion of information
driving 54% growth in
storage shipments
every year.
70¢ per $1
70% on average is spent
on maintaining current IT
infrastructures versus
adding new capabilities.
85% idle
In distributed computing
environments, up to
85% of computing
capacity sits idle.
Pools of
shared
resources
Cosmos Business Systems & IBM
Hellas
Dynamic Infrastructure:
Helping build a smarter planet
Patterns of Expertise - Key capability for
Industrial Automation
What the business
wants…
What’s
required…
What a pattern
automates…
Cosmos Business Systems & IBM
Hellas
Dynamic Infrastructure:
Helping build a smarter planet
Self Service Drives Client Satisfaction and
Standardization
ATM
Point of Sale
Cloud
Secure online
transaction
processing
Consumer
checkout and
information
IT infrastructure,
applications and
processes
Cosmos Business Systems & IBM
Hellas
Dynamic Infrastructure:
Helping build a smarter planet
Dynamic Infrastructure:
Is highly optimized to achieve more with less….
CLOUD COMPUTING
VIRTUALIZATION
+
STANDARDIZATION
+
AUTOMATION
=
Reduced
Cost
…leveraging virtualization, standardization and
automation to free up operational budget for new investment.
Cosmos Business Systems & IBM
Hellas
Dynamic Infrastructure:
Helping build a smarter planet
Cloud-onomics…
CLOUD COMPUTING
AGILITY
+
BUSINESS &
IT
ALIGNMENT
+
SERVICE
FLEXIBILITY
+
INDUSTRY
STANDARDS
=
OPTIMIZED
BUSINESS
….allowing you to optimize new investments
for direct business benefits
Cosmos Business Systems & IBM
Hellas
Dynamic Infrastructure:
Helping build a smarter planet
Benefits of Cloud Computing
 Business innovation – Enables organizations to
quickly and cost-effectively deploy new solutions for
use inside and outside the company
 Service delivery –Enables the dynamic availability of
IT applications and infrastructure. More rapid and
enhanced service delivery reinforces efforts for
customer retention, faster time to market and
horizontal market expansion. Cloud enhances SOA,
information management and service management
initiatives.
 IT optimization – Offers massive scalability and can
help lower cost of ownership, which drives higher
profitability, enabling you to more easily reinvest in
your infrastructure and answer the question, “how do
I do more with fewer resources?”
Cosmos Business Systems & IBM
Hellas
Dynamic Infrastructure:
Helping build a smarter planet
Cloud Computing …
“Cloud” is an emerging consumption and delivery model for many IT-based services, in which
the user sees only the service, and has no need to know anything about the technology or
implementation
Attributes
Standardized,
consumable webdelivered services
Flexible
pricing
Elastic
scaling
Rapid
provisioning
Service Metering & Billing
Advanced
Catalog
virtualization
Ordering
VISIBILITY
CONTROL
AUTOMATION
....service oriented and service managed
Cosmos Business Systems & IBM
Hellas
Dynamic Infrastructure:
Helping build a smarter planet
The journey to cloud the new M/F
Business Value
Centralize
Consolidate
>
Virtualize
>
Organization
Automate
>
Culture
Optimize
>
Governance
….requires an integrated and orchestrated approach.
Cosmos Business Systems & IBM Hellas
Why IBM
Cloud Computing
Why IBM?
Beyond Virtualization
Mobile Enterprise
Why IBM?
Unified
Smart Infrastructure
Why IBM?
Return on Investment
Not multiple tools –
automatically manage &
secure all mobile, desktop,
server, & devices.
Not basic lifecycle mgmt – extend
the useful life of capital & physical
assets, & optimize facilities
Interoperable*
Compliant
Predictive Analytics
No proprietary vendor lockin –
open standards for quick plug in of
multi-vendor applications.
Not point-in-time audits – realtime reporting & enforcement of
config, patch, & software policies.
Not just maintenance planning
– collect & analyze data from
any source & predict service
impact.
Not just VMs – hybrid service
orchestration, image mgmt,
recovery, accounting, security,
performance
Continuous delivery
Light
Not siloed & slow – closed loop
design & delivery bridging Dev
and Ops for innovation.
Not heavy agents with too much
network chatter – a centrally
deployed, single intelligent
agent.
Gartner, Market Leader - IT
Operations Management (11th year)**
Magic Quadrant Leader for Cloud
Infrastructure Services
Leader Cloud Professional Services
Market Scape
Gartner Magic Quadrant Leader
Client Management Tools
Embrace
Convergence
Not just enterprise assets –
manage all IT and operational
technology in one place.
ARC Advisory Group, Market Leader –
Enterprise Asset Management (7th year)
Gartner Market Leader – Operational
Support Systems
Big Data
Why IBM?
Search
No sifting logs – indexed search
pinpoints issues linking to
support documents & expert
knowledge.
Predict
Not manual thresholds &
service models – early warning
using behavioral learning from
Watson.
Optimize
Not complex – non-experts can
predict and resolve problems
before users are impacted.
Gartner Magic Quadrant Leader Business Intelligence & Analytics
Platforms
Forrester Wave Leader - Big Data
Predictive Analytics Solutions
Gartner Magic Quadrant Leader Storage Resource Management
Cosmos Business Systems & IBM Hellas
Success requires Visibility, Control and Automation
across complex infrastructures & service processes…
Visibility
See your services
Monitor and predict the health
of infrastructure & operations
and measure delivery against
committed objectives.
Hybrid
Clouds
9k physical airport, and
facilities assets
Control
Automation
Minimize cost & risk
Optimize for innovation
Enforce change and compliance
policies across infrastructure &
operations for improved reliability
& economics.
Optimize infrastructure and
interconnect processes for greater
agility, innovation & competitive
advantage.
Big
Data
40k mobile devices and
instrumented endpoints
Instrumented
assets
50k IT assets in the
data center & on the cloud
International Airport
North America
Cosmos Business Systems & IBM Hellas
1. IBM’s Smarter Approach to Cloud
IBM will contribute to open source projects, provide resources to help shape & promote the
organization, & provide sponsorship funding for ongoing operations, ensure clients obtain
value from standards and open source.
2. Expand the OpenStack Ecosystem
Help ensure client advocacy groups, such as the OpenStack User Committee & the Cloud
Standards Customer Council (CSCC), are engaged on practical use cases for IaaS. IBM is
Working to Accelerate OpenStack Foundation Success.
3. OpenStack Development
OpenStack provides provisioning & management of virtual machines to enable support for
various hypervisors at the Infrastructure as a Service (IaaS ) layer. IBM will collaborate with the
community to improve operational robustness & incorporate standards reference
implementations. (e.g. OASIS TOSCA, CIMI, CDMI, W3C Linked Data).
4. IBM Product Support
IBM is an established, leading provider of enterprise cloud computing services & software. At a
technical level, OpenStack code is consistent with the IBM SmartCloud IaaS strategy. Our longterm goal is to help OpenStack become a platform of choice by developing & sustaining a
vibrant, innovative ecosystem. We will utilize OpenStack much like Apache HTTP server,
Apache Axis & Linux.
Cosmos Business Systems & IBM Hellas
The OpenStack Open for Business
Platinum Sponsors
Gold Sponsors
Exponential growth in participation
30 UGs
47 UGs
2600 Individuals 5600+ Individuals
OpenStack Image Service (shared service)
Catalog and manage massive libraries of server images
OpenStack Compute (core)
Provision and manage large networks of virtual machines
OpenStack Object Store (core)
Create petabytes of secure, reliable storage using standard
HW
OpenStack Dashboard (core)
Enables administrators and users to access & provision cloudbased resources through a self-service portal.
OpenStack Identity (shared service)
Unified authentication across all OpenStack projects and
integrates with existing authentication systems.
Code available under Apache 2.0 license. Design tenets – scale &
elasticity, share nothing & distribute everything
http://openstack.org
Collaboration across clients,
providers, vendors & developers
helps create a cross-industry view
into use cases and best practices
Cosmos Business Systems & IBM Hellas
Metering Usage Accounting
•Understand who is using resources, understand costs by
Lob and Business Service
•Creating reports is simple and intuitive: reports can be
created in minutes, no DB knowledge required
•Out of the box support for metering OS CPU, memory and
storage of reserved resources
•Data collection for network, storage , DBs, applications
Cosmos Business Systems & IBM Hellas
Cloud Enabled Data Center capabilities
Advanced IaaS services integrated with ITIL processes
Problem &
IT Asset
License
Incident
Management Management
Management
Change &
Configuration
Management
Service
Desk
Release
Management
Advanced IaaS Services
Storage
Provisioning &
Automation
Management
Network
Provisioning &
Automation
Management
Services
Orchestration
Hybrid Cloud
Integration
Advanced security
( identity and access, security
information and events mgmt)
3
Cloud Governance
Virtualised
Infrastructure
Monitoring
Capacity
Management
and Planning
Event
Patch
Management Management
Endpoint
Compliance &
Management
Backup &
Restore
2
Simple IaaS Services (VMs)
VM
provisioning &
On-boarding
Role &
Cloud
Authentication
Management Management
VM Image
Construction
Image
Management
Usage
metering,
accounting &
chargeback
1
Increasing Capability
4
Cosmos Business Systems & IBM Hellas
A Typical Scenario
Create a cloud service
to deploy an application
Cosmos Business Systems & IBM
Hellas
SmartCloud Orchestrator: an open and
scalable platform
Service Catalogue
Orchestration
Monitor
Meter
Multi tier
Application
Image
Management
Backup &
Restore
Security
Compliance
TOSCA
Dev Tools
Infrastructure-as-a-Service
(IaaS)
SC
Enterprise
Amazon
EC2
VMWare
Power
VM
Xen
Z VM
Hyper-V
KVM
21
© 2013 IBM Corporation
Cosmos Business Systems & IBM
Hellas
Create a new cloud service to deploy SAP
22
Cosmos Business Systems & IBM
Hellas
Create a new cloud service to deploy SAP
Data
Availability
Domain
Monitoring
Domain
 Set Up Monitoring
IT
Management
Help Desk
 Approve Large
Systems
 Approve Quota
Changes
 Open Trouble Ticket
Storage
Domain
 Add NAS Volume
 Set Up Backup
SmartCloud
Orchestrator
Network
Domain
 Open Firewall Port
Change
Management
Orchestrate
Provision
DB App Web
 Update CMDB
Multi-Tier Application
Cloud
Consumer UI
• Deploy multi-tier
application
• Open trouble
ticket
• Request quota
change
Cloud Consumer
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Design Tools
• Add approval to
quota change
workflow
• Add out of the
box orchestration
elements to postdeployment
Cloud Administrator
Cosmos Business Systems & IBM
Hellas
Graphical Workflow Editor
Rich tooling
functions to edit,
version, debug,
optimize workflows
Access to rich libraries
(toolkits) of reusable
automation assets that
enable to speed automation
creation
Graphical editor for
composing and
connecting
workflows
Rich set of actions types, flow
control, data handling
primitives that simplify
creation of complex
automations
Palette of library
assets enable easy
workflow composition
through drag and drop
Easy workflow action editing
for managing: data mapping,
error recovery options,
implementation details , etc.
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Cosmos Business Systems & IBM
Hellas
Service Catalog – an Example – Windows 7 Server
Request.
The breadcrumbs show users
where they are and allow to
navigate through Service
Catalog.
When user clicks on Add Windows 7
Server, he will see the UI for this
offering.
Users can add any service
offering to „My
Favorites”.
25
Cosmos Business Systems & IBM
Hellas
Service Catalog – UI View
Service Custom UI defined as BPM
service UI
26
Cosmos Business Systems & IBM
Hellas
Cloud Marketplace
Establish cloud platform agility and value by rapidly delivering content
(organic & partner ecosystem) using the AppStore model
Enable customers to rapidly discover and
implement cloud solutions
Enable business partners and ISVs to
create value by adding content to IBM cloud
solutions
Enable IBM services and development to
rapidly deliver & iterate on capabilities in
response to changing customer
requirements and integration needs
Enable collaboration within the ecosystem
to accelerate customer value creation
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Cosmos Business Systems & IBM
Hellas
Rapid application deployment
across private and public clouds
• Rapid application deployment via virtual application patterns: Deploy business applications in
minutes
• Dynamic, policy-based management of elastic and scalable workloads
• Enables third-party software deployments and custom pattern creation to “build once” and
deploy across private and public clouds
• Visibility into cloud health with rapid deployment of middleware topologies and application
editioning
Create patterns
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Deploy applications
faster
Cosmos Business Systems & IBM
Hellas
Real-time monitoring support for virtual
environments
 Capacity planning: how many more
VMs can be placed on a server?
 Predictive trending: what would be my
resource utilization in the next month?
CPU
 Dynamic thresholds: allows for tracking
deviations, from the norm as predictors
of future problems
 Monitoring of the virtual environment
Dynamic Threshold defined with
baseline
Threshold
Predicted
CPU Violation
Predicted trend
Actual Monitor Data
Time
29
Cosmos Business Systems & IBM
Hellas
Monitoring Health Dashboard
30
Cosmos Business Systems & IBM Hellas
IBM clients are realizing the transformational benefits of
improved visibility, control and automation…
 Speed infrastructure
delivery from 45 days
to 20
minutes
 Increased water leak
detection eightfold
for participating citizens
 Reduced administrative  Decreased water
utilization during pilot
ratio from 10’s to 1 to
100’s to 1
6.6 percent
 Handling
70 million
pieces of luggage/year
 Increased capacity by
20 million
Cosmos Business Systems & IBM Hellas
Where can clients implement cloud computing?
 Workloads where risk and migration cost may be too high:
– Database
– Transaction processing
– ERP workloads
– Highly regulated workloads
 Workloads which can be standardized for cloud:
– Web infrastructure applications
– Collaboration infrastructure
– Development and test
– High Performance Computing
 New workloads made possible by cloud:
– High volume, low cost analytics
– Collaborative Business Networks
– Industry scale “smart” applications
Thank you !
Cosmos Business Systems & IBM Hellas