Building the Effective Enterprise Through QAD On Demand

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Additional Title Text
Building the Effective Enterprise
Through QAD On Demand
Charlie Eggerding Vice President QAD On Demand
| Building the Effective Enterprise
Building the Effective Enterprise Through QAD On Demand
Safe Harbor Statement
The following is intended to outline QAD’s general
product direction. It is intended for information
purposes only, and may not be incorporated into
any contract. It is not a commitment to deliver
any material, code, functional capabilities, and
should not be relied upon in making purchasing
decisions. The development, release, and timing
of any features or functional capabilities
described for QAD’s products remains at the sole
discretion of QAD.
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Building the Effective Enterprise Through QAD On Demand
Presentation Agenda
■
■
■
■
Status of QAD On Demand
Reasons customers choose On Demand
4 customer case studies
How your company can benefit from QAD
On Demand
■ Questions
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Building the Effective Enterprise Through QAD On Demand
QAD On Demand Status
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Building the Effective Enterprise Through QAD On Demand
On Demand Status
■
■
■
■
Customers
Certification
Organizational alignment
Partner status
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Building the Effective Enterprise Through QAD On Demand
QAD On Demand Has Thousands Of Users
Activity
NA
57%
AP
23%
EU
13%
LA
7%
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Building the Effective Enterprise Through QAD On Demand
Full Strength ERP
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Building the Effective Enterprise Through QAD On Demand
Compliance
■ SSAE 16 (both QAD and DC partner)
~ ISAE 3402
■ Life Sciences – cGMP Qualified
SOP
SOP
SOP
SOP
SOP
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Building the Effective Enterprise Through QAD On Demand
QAD organizational alignment
Operations
Sales /
Marketing
Development
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Service
Support
9
Building the Effective Enterprise Through QAD On Demand
Partner Alignment
Available via QAD
Store
Connectors
HRIS
CRM
P
QAD
Cloud
Integration
Boomi
A
P
W
F
- Available
- Planned
- In Process
- Future
A
F
generic
APS
A
Hyperion
F
generic
generic
F
Quality
A
F
T&A
T&E
A
F
CPM
Payroll
generic
generic
EDI
Tax
ADP
Apps
Shop Floor**
Demand
F
A
Connectors built to integrate using QAD
Integration Infrastructure
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Building the Effective Enterprise Through QAD On Demand
Reasons Companies Select On Demand
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Building the Effective Enterprise Through QAD On Demand
Why On Demand?
Lack of IT
Resource
37%
Corporate
Directive
16%
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Global
Flexibility/
Capability
40%
Regulatory
Compliance
7%
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Building the Effective Enterprise Through QAD On Demand
Other reasons
■
■
■
■
Simplicity
Speed
Version control
Risk aversion
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Building the Effective Enterprise Through QAD On Demand
Catalysts For You To Consider On Demand
■
■
■
■
■
Net new site or division
Acquisition/Divestiture
Employee turnover
Infrastructure end of life
Version upgrade
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Building the Effective Enterprise Through QAD On Demand
How Often Would You Like To Upgrade?
<3 Years
3-6 Years
Actual
6-9 Years
Desired
>9 Years
No Fixed Time
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Source: QAD Customer Survey – Jan 2013
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Building the Effective Enterprise Through QAD On Demand
Reasons to Upgrade
New Functionality
Improved Usability and User…
Desire to be on a Supported…
Better Business Process Support
Reduce Support Costs
Other
Company Policy to Upgrade at…
Central Directive to Upgrade
0%
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10%
20%
30%
40%
50%
60%
70%
80%
90%
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Building the Effective Enterprise Through QAD On Demand
Reasons to Upgrade with On Demand
New Functionality
Improved Usability and User…
Desire to be on a Supported…
Better Business Process Support
Golden Image
Latest version
Always current
Refocus internal resources
Reduce Support Costs
QAD manages support
Other
Company Policy to Upgrade at…
Central Directive to Upgrade
0%
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10%
20%
30%
40%
50%
60%
70%
80%
90%
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Building the Effective Enterprise Through QAD On Demand
Barriers to upgrade
Time and Resources to upgrade
Cost of Upgrade Services
Difficulty Reapplying
Customization
Business Disruption
No Business Benefit
Lack of ROI to Justify
Other
0%
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10%
20%
30%
40%
50%
60%
70%
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Building the Effective Enterprise Through QAD On Demand
Barriers removed with On Demand
Time and Resources to upgrade
QAD Transition Services
Cost of Upgrade Services
Easy On Boarding and Transition Services
Difficulty Reapplying
Customization
70% eliminated. QAD supports the rest
Business Disruption
Little user impact (UI or functionality)
No Business Benefit
Significant functional and
technical
Value Assessment
Lack of ROI to Justify
Other
0%
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10%
20%
30%
40%
50%
60%
70%
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Building the Effective Enterprise Through QAD On Demand
Customer Success Stories
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Building the Effective Enterprise Through QAD On Demand
Navistar
■ Navistar is a leading manufacturer of
commercial trucks, buses, RVs, defense
vehicles and engines
■ Reasons to move to QAD On Demand
 Required version upgrade
 Needed to integrate cross purpose facilities
 Lack of internal resources
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Building the Effective Enterprise Through QAD On Demand
Navistar
■ Challenges
 4 month timeline
 Integration of partner products (sales tax, shop
floor data capture)
■ Results




Reduction from 2 to 0 support personnel
1st Navistar site to upgrade
fastest ERP upgrade in Navistar history
“not seamless, but easy”
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Building the Effective Enterprise Through QAD On Demand
Quest
■ Manufactures and distributes molecular and
immunology products
■ Reasons to move to QAD On Demand
 Lack of resources
 Corporate pressure
 Integration of cross purpose facilities
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Building the Effective Enterprise Through QAD On Demand
Lensar
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Building the Effective Enterprise Through QAD On Demand
Reinfro
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Building the Effective Enterprise Through QAD On Demand
How To Become Engaged
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Building the Effective Enterprise Through QAD On Demand
How to Review QAD On Demand
■
■
■
■
Engage in upgrade/On Demand Q-Scan
Complete Value Assessment
Visit customers
Expand your effective enterprise
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Building the Effective Enterprise Through QAD On Demand
3 Day Q-Scan - Output
Observations &
Analysis
Alternatives
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Benefit & Value
Assessment
Outline
Plan
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Building the Effective Enterprise Through QAD On Demand
TCO Summary – On Premise
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Building the Effective Enterprise Through QAD On Demand
Summary
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Building the Effective Enterprise Through QAD On Demand
Why QAD On Demand
■ Facilitates rapid upgrades
■ Allows more strategic deployment of
internal resources
■ Simplifies cost structure
■ Keeps you current with QAD!
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Building the Effective Enterprise Through QAD On Demand
Next Steps While at Explore
■ Attend these related sessions (or watch the
replay):
 Getting to the Future- Today Anton Chilton
 The Path to On Demand Carol Cvitkovich
 Eagle On Demand
■ Stop by the Solutions Expo
■ Let me connect you
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Building the Effective Enterprise Through QAD On Demand
Questions & Answers
■ Presenter Name: cre@qad.com
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www.qad.com
©QAD Inc. 2013
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