Mandated
Counseling
Sharon PrinceYearwood
Youth Development
Manager, Office of Youth
Development
Cora Aronowitz
Special Education
Coordinator
Training Goals
Review the role and responsibilities of the
Mandated Counseling Provider
Overview of the Interactive Voice Reporting (IVR)
System
Review process for Monitoring Related Service
Long Term Absence (LTA) students
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Role and Responsibilities of the
Mandated Counseling Service
Provider
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What?
Mandated individual and/or group
counseling is provided to students as part of
a comprehensive and individualized plan
that is designed to maximize each student’s
capacity to grow academically, socially and
emotionally at each grade level
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Who?
Students mandated to receive individual and/or group
counseling via their IEP can be serviced by the School
Counselor, Social Worker or Psychologist
The IEP stipulates the service provider; when the provider
is not specified the School Counselor will provide the
service to the student(s)
Students who are supported to achieve in school are more
likely to “buy into” school life, its academic and behavioral
standards and are prosocial members of the school
community
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How?
How you document and organize your approach to
Counseling students is crucial. Apart from your
written case records you must also report the “First
Attendance Date” for Mandated Counseling (and
other Related Services). The reporting is done via
the Interactive Voice Reporting (IVR) System.
The IVR system allows service providers to report
the “First Attendance Date” quite easily. The
number is (718) 596-4080.
The process involves thirteen(13) simple steps
(Please refer to the First Attendance Reporting
System Packet)
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The First Attendance Reporting System
Please note: The First Attendance Start Date is only
recorded once for each student you serve subsequent to
your first session with the student.
1. What is your File number?
2. Please enter your four digit PIN. (last four digits
of your SS#)
3. Are you (your name here)? Please confirm.
4. What services did you deliver? (Please refer to
handout)
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…Continued
5. Delivered in a Group or Individual setting?
6. What is the Student ID for which you would
like to report attendance?
7. Is (student name), (age of the student) years
old the student you’re calling for?
8. How many times per week will this service
be delivered?
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…Continued
9.
How long was the session?
10. What was the group size? (If you verbally
answered question 7 as “group,” and did not enter
the group information using the keypad you will
now be asked for your group size.)
11. In what language was the service delivered?
(Please refer to handout)
12. When did you deliver this service?
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…Continued
The System will read the date back to you and ask
you to confirm. The information will be stored and
you will be given a Confirmation Number.
13. Do you want to enter attendance for another
student with the same…
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WHY?
Mandated Counseling plays a pivotal role in the
social, emotional and academic development of
students
City and State monitoring, thus delivery and
documentation of Counseling services is crucial to
your role
Non-compliance is not an option!
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Monitoring Related Service LTA Students
Supervisors will review schedules and confirm with providers
“First Attend Dates”
Providers will monitor their assigned caseloads and report to the
supervisor all students that fall into the LTA category
Supervisors should review and work with providers to optimize
service delivery options, which may include, but not limited to the
following:
> Grouping together students with similar needs (All changes must
be done through the IEP process)
> Establishing flexible scheduling, i.e., days a week starting at 0
period
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Strategies for Supervisors
Monitor the process that service providers utilize to
conduct outreach to students lacking “First Attend
Dates”
Outreach should include, but is not limited to:
Telephone calls to parents, written notices to the
home and classroom outreach
Ensure that the school’s data-entry personnel have
entered the student on the LTA Registry
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Strategies for Supervisors
Review SEC (Dashboard) data to identify students
still awaiting service
Assist providers in making adjustments to their
schedules to accommodate additional students
(ensure entry of start dates for new students)
During Annual Review, determine whether the
related service(s) is still necessary
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Together we can make a
Difference! Thank You
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