Het Faciliteren van Teamontwikkeling

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Op 18 oktober 2014 geeft Joseph P. Folger PhD, in samenwerking met Stichting Het Transformatief Model, de Denktank Transformatieve Mediators Nederland en het Centrum voor Conflicthantering, de training Het Faciliteren van Teamontwikkeling -­‐ de transformatieve benadering -­‐ Joseph P. Folger is Professor of Adult and Organizational Development aan de Temple University, Philadelphia PA USA en is mede-­‐oprichter van the Institute for the Study of Conflict Transformation (www.transformativemediation.org). Samen met Robert A. Baruch Bush is hij de auteur van “The Promise of Mediation”. In dit boek beschrijven Folger en Bush een unieke benadering van omgaan met conflicten. Deze benadering is sinds de verschijning van het boek onderwerp van vele studies en heeft bij onder meer het Amerikaanse US Postal Services en Capital District Health Authority in Canada tot aanzienlijke verbeteringen in de werksituatie geleid. Sinds kort wordt de benadering ook in Europa succesvol toegepast bij Imperial College Healthcare NHS Trust in London (Charing Cross Hospital, Hammersmith Hospital, Queen Charlotte's & Chelsea Hospital, St Mary's Hospital en Western Eye Hospital). Pittige uitdagingen voor teams Onderlinge problemen kunnen de prestaties van een team flink ondermijnen. Ze hebben bovendien een negatief effect op het werkplezier van de individuele leden. Als teams hun problemen aan willen pakken kunnen ze voor pittige uitdagingen komen te staan. Teamleden vinden het namelijk vaak lastig om vervelende situaties met elkaar te bespreken. Ze vinden het daarbij ook niet eenvoudig om de bestaande, meestal onproductieve patronen in hun onderlinge communicatie te veranderen. Effectieve teamontwikkeling vraagt echter om een transformatie van de interactie tussen teamleden . Inhoud workshop Deze workshop bouwt verder op de onderliggende principes van Transformatieve Mediation en leert je intensieve, hands-­‐on vaardigheden om teamontwikkelingssessies te kunnen ontwerpen en uitvoeren. Deze vaardigheden zet je in om kwalitatieve verschuivingen in de interactie binnen het team te bereiken. Voorbeelden van dergelijke vaardigheden zijn niet-­‐directieve conflictinterventies, geavanceerde manieren om de communicatie binnen het team te faciliteren en het vermogen om te werken binnen diverse en uitdagende organisatorische culturen en klimaten. Voor wie De workshop is waardevol voor mensen die als derde partij bij willen dragen aan teamontwikkeling, zoals organisatie(ontwikkelings)adviseurs, groepsbegeleiders, mediators die hun vaardigheden willen uitbreiden naar groeps-­‐ en multi-­‐partijen conflicten, communicatietrainers en human resource professionals, die verantwoordelijk zijn voor de ontwikkeling van leiderschap en teamprestaties binnen hun organisaties. Het programma De workshop duurt van 9:00 -­‐ 17:00 en bestaat uit theorie en praktische oefeningen. De trainer spreekt Engels. De locatie De training vindt plaats bij het Centrum voor Conclicthantering in Haarlem (www.cvc.nl) Inschrijven De training kost 250 euro (vrij van BTW), inclusief lunch. Schrijf je nu in voor de training via info@hetransformatievemodel.nl. Er is plaats voor 30 personen. De training gaat door bij minimaal 15 deelnemers. Bij inschrijving is het volledige cursusgeld verschuldigd. Na inschrijving ontvang je een factuur hiervoor. Graag tot ziens op 18 oktober! Met vriendelijke groet, Anja Bekink C.V. JOSEPH P. FOLGER Ph.D. Education Northwestern University B.S. Communication, 1973 Evanston IL The University of Wisconsin M.A. Communication, 1974 Madison WI Ph.D. Communication, 1978 Educational Positions 2004 to present 2002 to present 2004-­‐2005 2004-­‐2007 1994-­‐2001 1992-­‐1998 1986-­‐1989
1980-­‐1985 1978-­‐1979
Coordinator: Adult and Organizational Development, Program/College of Education, Temple University Full Professor, Adult and Organizational Development, Temple University/Psychological Studies in Education Special Assistant to the Dean for Graduate Studies, College of Education, Temple University Instructor: Straus Institute for Dispute Resolution, Pepperdine School of Law, Malibu CA Professor, Dept. of Communication Sciences, Temple University Associate Dean for Research and Graduate Studies, School of Communications and Theater, Temple University Chair & Associate Professor, Dept. of Rhetoric and Communication, Temple University Assistant Professor, Dept of Communication Studies, The University of Michigan Assistant Professor, Dept. of Communication Cleveland State University Grants •
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Administrative support grant of $400,000 from the William and Flora Hewlett Foundation for the operational costs of the Institute for the Study of Conflict Transformation, Inc., at Hofstra U. Law School, 2000-­‐2004. Research grant of $122,400 from the Florida Office of State Court Administrators (through the Institute for the Study of Conflict Transformation) for a benchmarking study of court-­‐annexed mediation programs in the state of Florida, 2000-­‐2001. Research grant of $350,000 from the William and Flora Hewlett and Surdna Foundations for the development of mediation models, training assessment and policy evaluation, 1998-­‐2000 (with R. Bush, Hofstra University Law School). Research grant of $300,000 from the William and Flora Hewlett and the Surdna Foundations for the design and assessment of new models of mediation training, 1996-­‐1998 (with R.Bush, Hofstra University Law School). Temple University Grants in Aid research award, ($5,000)1991-­‐92. Temple University Research Incentive Fund award, ($5,000) 1990-­‐91. Research grant of $5,000 to study dispute resolution needs for the Superior Court of Burlington County NJ, 1986. Research grant of $16,000 National Institute for Dispute Resolution for the study of dispute resolution procedures in higher education 1983-­‐84. Publications Books/Edited Volumes • Transformative Mediation:A Sourcebook; Resources for Conflict Intervention Practitioners and Programs. Joseph P. Folger, Robert A.Baruch Bush, & Dorothy Della Noce (Eds.), Association for Conflict Resolution and The Institute for the Study of Conflict Transformation, 2010. • Working Through Conflict: Strategies for Relationships, Groups and Organizations. Joseph P. Folger, M.S. Poole th
and R.K. Stutman NY: Longman/Pearson, 7 Edition 2013. • The Promise of Mediation (New and Revised Edition). R.A.B. Bush & Joseph P.Folger. San Francisco CA: Jossey Bass, 2005. (Translated into Russian, German and Italian, Swedish, and Slovenian) • Designing Mediation: Approaches to Training and Practice within a Transformative Framework. Joseph P. Folger & R.A. B Bush (Eds.) The Institute For the Study of Conflict Transformation, NY: NY, 2001. • New Directions in Mediation: CommunicationResearch and Perspectives. Joseph P. Folger & T. S. Jones (Eds.) Newbury Park CA: Sage, 1994. • “Communication, Conflict and Dispute Resolution” Linda Putnam and Joseph P. Folger (Eds.) Special issue of Communication Research, 15:4, 1988. Articles/Book Chapters (From 1996) • “Mediation and Social Justice: Risks and Opportunities” Ohio State Journal on Dispute Resolution, Volume 27, 1, pp.1-­‐52, 2012. • “Transformative Mediation: Theoretical Foundations.” Robert A. Baruch Bush and Joseph P. Folger. In Transformative Mediation: A Sourcebook. Joseph P. Folger, Robert A. Baruch Bush & Dorothy Della Noce • (Eds.), Association for Conflict Resolution and The Institute for the Study of Conflict Transformation, 2010. • “Transformative Mediation: Core Practices.” Robert A. Baruch Bush and Joseph P. Folger. In Transformative Mediation: A Sourcebook, Joseph P. Folger, Robert A. Baruch Bush & Dorothy Della Noce (Eds.). Association for Conflict Resolution and The Institute for the Study of Conflict Transformation, 2010. • “Transformative Mediation and the Courts.” Joseph P. Folger. In Transformative Mediation: A Sourcebook, Joseph P. Folger, Robert A. Baruch Bush & Dorothy Della Noce (Eds.). Association for Conflict Resolution and The • Institute for the Study of Conflict Transformation, 2010. • “A Transformative Orientation to Team Development Work.” Joseph P. Folger. In Transformative Mediation: A Sourcebook, Joseph P. Folger, Robert Baruch Bush & Dorothy Della Noce (Eds.). Association for Conflict Resolution • and The Institute for the Study of Conflict Transformation, 2010. • “Transformative Practice in Ethno-­‐Political Conflict: An Emerging Initiative.” Joseph P. Folger and Robert A. Baruch Bush In Transformative Mediation: A Sourcebook, Joseph P. Folger, Robert A. Baruch Bush & Dorothy Della Noce • (Eds.). Association for Conflict Resolution and The Institute for the Study of Conflict Transformation, 2010. • “The Development of Transformative Mediation: Past Challenges and Future Prospects.” Joseph P. Folger and Robert A. Baruch Bush. In Transformative Mediation: A Sourcebook, Joseph P. Folger, Robert A. Baruch • Bush & Dorothy Della Noce (Eds.). Association for Conflict Resolution and The Institute for the Study of Conflict Transformation, 2010. • “Harmony and Transformative Mediation Practice: Sustaining Ideological Difference in Purpose and Practice.” Joseph P. Folger North Dakota Law Review, 84:3, 823-­‐860, 2008. • “Transformativ mekling: Bevaring av meklingens unike potensiale uavhengig av konflikttype.” Joseph P. Folger Kart Og Plan (Bergen Norway) 4: 200-­‐211, October 2008. • “La Mediacion Transformativa: Preservacion Del Potencial Unico De La Mediacion En Situaciones De Disputas” Joseph P.Folger Revista De Mediacion, (Madrid, Spain) 1:2, 6-­‐16, October 2008. • “ La Mediacion Tranformativa: La Preservacion del Potencial Propio de la Mediacion en Escenarios de Disputas.” Joseph P. Folger Revista del Consejo Del Estado (Santiago Chile) No.18, March 2008. • "A Response to Gaynier's "Transformative Mediation: In Search of a Theory of Practice." Joseph P. Folger Conflict Resolution Quarterly, Vol 22, No. 4, Fall 2005. • "A Note on Mixing Transformative and Facilitative Practice." Joseph P. Folger Pennsylvania Council of Mediators Newsletter, Winter/Spring 2005. • "Mediation Goes Mainstream – Taking the Conference Theme Challenge." Joseph P. Folger. Pepperdine University Dispute Resolution Law Journal Vol 3, No 1, 2003. "Assimilative, Autonomous or Synergistic Visions and Decisions: How Mediation Programs in Florida Address the Dilemma of Court Connection." D. DellaNoce, Joseph P. Folger and James Antes. Pepperdine University Dispute Resolution Law Journal, Vol 3, No. 1, 2003. • "Clarifying the Theoretical Underpinnings of Mediation: Implications for Practice and Policy." D. DellaNoce, R. A. Baruch Bush & Joseph P. Folger. Pepperdine University Dispute Resolution Law Journal Vol 3, No. 1, 2003. • “Mediation Research: Studying Transformative Effects.” Joseph P. Folger, Hofstra Labor and Employment Law Journal, Vol 18, No. 2, 2001. • “Transforming Conflict Interactions in the Workplace: Documented Effects of the USPS REDRESS Program,” Joseph P. Folger, J. Antes and D.DellaNoce, Hofstra Labor and Employment Law Journal Vol 18, No. 2, 2001. • “Who Owns What in Mediation?” Seeing the Link Between Content and Process.” Joseph P. Folger. In Designing Mediation: Approaches to Training and Practice Within a Transformative Framework, J Folger and R.B. Bush • (Eds.) Institute for the Study of Conflict Transformation, NY, 2001. • “ Developing Transformative Training: A View from the Inside” R.B. Bush & Joseph P. Folger. In Designing Mediation: Approaches to Training And Practice within a Transformative Framework, J. Folger & R. • B. Bush, (Eds.) Institute for the Study of Conflict Transformation, NY, 2001. • “Myths and Misconceptions about the Transformative Framework.” D. DellaNoce, R.B. Bush, and Joseph P. Folger. In Designing Mediation: Approaches to Training and Practice within a Transformative Framework. J. Folger & R.B. Bush (Eds.) Institute for the Study of Conflict Transformation, NY, 2001. •
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“Evaluating Evaluation in Ethnic Conflict Resolution: Themes from and Commentary on the Haverford/Bryn Mawr Conference,” Joseph P. Folger. In M.H. Ross & J. Rothman (Eds.) Theory and Practice in Ethnic Conflict Management: Conceptualizing Success and Failure. New York:MacMillan, 1999. “Tips for Successful Collaborators,” Joseph P. Folger. Community Alert, 4:8, Oct/Nov 1997. “Transformative Mediation and third Party Intervention: The Hallmarks of A Transformative Practitioner,” Joseph P. Folger and R.A.B. Bush. Mediation Quarterly, Fall 1996. Major Presentations From 2000) •
Keynote address at the second annual congress on transformative mediation,”Historical Trends of Mediation Practice and the Transformative Revoluion, Rome Italy, June 10, 2013 •
Presentation and Training on Transformative Mediation: “Transformative Mediation: Purpose Drives Practice,” Instituto de Mediacao e Arbitragem do Brasil, May 10-­‐15, 2013. •
“The Application of Transformative Mediation” Presentation given to the Canadian Association of Alternative th
Justice Association, Montreal Canada, October. 25 2012. •
Keynote address at the Ukrainian Mediation Conference “Modern Practice of Mediation: Types, Techniques and st
Approaches,” Odessa, Ukraine; September 21 , 2012. •
Keynote address on Transformative Mediation: Core Principles & Practice” at the Congreso Mundial de MediacionVII; Bello Horizonte, Brazil August 26, 2012. •
“The Application of Transformative Mediation” Presentation given to the Association of Alternative Justice, Montreal Canada, October 2012. •
“Transformative Mediation: Purpose and Practice” Training delivered for QUADRA, Milan Italy, October, 2012. •
“Mediation: Issues and Challenges.” Presentation at the International Conference on “Models of Mediation Practice: Types, Techniques and Approaches. Odessa Ukraine, September, 2012. •
“Mediation: Transformative Purpose and Practice” Keynote address at VIII Congresso Mundial De Mediacao, Bella Horizonte, Brazil August, 2012. •
“Transformative Intervention: Sustaining the Purpose Behind Practice Keynote Address International Transformative Mediation Conference, Ljubljana Slovenia, Nov 11, 2011. •
“Transformative Mediation: Principles, Scope, and Social Impact” Keynote presentation at the VI Congreso Mundial de Mediación, Salta Argentina, Sept. 28, 2010. •
“Transformative Mediation: A Sourcebook.” Panel presentation at the Association for Conflict Resolution Conference, Chicago Il, September 2, 2010. •
“Transformative Mediation Practice.” Presentation to community and court mediation practitioners, São Paulo Brazil, July 14, 2010. •
Master Class in Mediation Practice, Hofstra University Law School, May 2010. •
“Purpose Driving Practice: The Ideological Foundations of Conflict Intervention Practice.” Keynote address: Conflict Resolution Saskatchewan Conference, Saskatoon Canada, May 2010. •
“The Promise of Mediation.” Keynote address to the Swedish Forum for Mediation Conference, Stockholm Sweden, April, 2010. •
“How Conflict Theory Shapes Conflict Practice.” Presentation to the Swedish Forum for Mediation Conference, Stockholm Sweden, April 2010. •
“Understanding the Ideological Foundations of Conflict Intervention Practice.” Address delivered at the Gothenburg University Program in Dispute Resolution, Gothenburg Sweden, April 2010. •
“Empowerment and Recognition: The Contribution of Mediation for Addressing Social Conflicts.” Keynote address delivered at the University of Florence Conference, “Beyond Fear: Mediation and the Constructive Management of Social Conflict Between Local Communities and Security Police.” Florence, Italy, November 2009. •
“The Evolution of Transformative Mediation.” Keynote address at the U.K. College of Mediator’s Conference, London England, July 2009. •
“Conflict, Culture and Context.” Presentation delivered at the Camden Mediation Center, London England, July 2009. •
“The Disciplinary Roots of Conflict Intervention: How Should Theory Shape Our Practice?” Keynote address presented at the International Undergraduate Conference at James Madison University, April 15, 2009. •
“Purpose Drives Practice: The Ideological Foundations of Third Party Practice.” Guest Lecturer SMU Graduate Program in Dispute Resolution, March 21-­‐ 22, 2009. •
“Conversations on Team Development: Experiences with the Relationally Based Model.” Presentation at the Third International Conference on Transformative Mediation, Santa Barbara CA, August 25, 2008. •
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“Transformation , Justice and Peace: Going to the Heat with Hard Questions about Hard Choices.” Plenary presentation at the Third International Conference on Transformative Mediation, Santa Barbara CA, August 26, 2008. “Surprised by Transformation: The Relational Worldview in Our Popular Culture.” Plenary presentation at the Third International Conference on Transformative Mediation, Santa Barbara CA, August 26, 2008. “Rethinking Conflict: A Master Class on Popular Culture and the Relational Orientation to Life” Delivered at the Transformative Practice Institute, Hofstra University Law School (with R. A. B. Bush) May 21-­‐22 2008. “Ideological Foundations of Third Party Practice” Presentation at the Program in Dispute Resolution, University of Copenhagen Law School, Copenhagen Denmark, April 26, 2008. “The Disciplinary Roots of Conflict: How Should Theory Shape Our Practice?” Keynote address delivered to the Texas Association of Mediators Conference, Galveston Texas, February 29, 2008 “Transformative Mediation” A keynote address presented to the III Congreso Mundial de Mediación, Valparíso Chile, October 2007. “Ideological Foundations of Third Party Practice” One day presentation delivered at three universities in Sweden (University of Lulea, University of Uppsala, University of Gothenberg) May 9-­‐11, 2007. “El modelo transformativo para la práctica de la mediación.” Una intervención pronunciada al Congresso Internacional de Mediación, Sevilla Espana, May 2007. “Concepts and Models of Mediation.” Keynote presentation at the Federal Association of Mediators International Conference, Granada Spain, November 2006. “Weaving Theory and Practice in the Conflict Field: Insights from a Personal Journey.” Delivered at the Association of Conflict Resolution Conference, Philadelphia PA October 2006. “The Goals and Potential Impacts of Transformative Mediation.” Keynote Address delivered to the World Mediation Congress, Hermosillo Mexico November 26, 2005. "The Development of Transformative Mediation: Implications for Ethno-­‐political Conflict Intervention." Paper presented to the Berghof Foundation Seminar: Theories of Social Change and Their Contribution to the Practice of Conflict Transformation, Berlin Germany, Sept 2005. "Transformative Mediation: Purpose Driving Practice." A presentation to the University of Copenhagen Law School Conflict Program, Copenhagen, Denmark. August, 2005. "Transformative Mediation: Current Practice" Presentation to the MEKON (Norwegian Mediator's Association) Oslo Norway, August 2005. "Beyond Mediator Style – Transformative Practice Ten Years in the Making." Keynote address delivered to the Mediation UK national training conference, University of Warwick, Coventry England, March 2005. "Understanding Differences in the Profession: Worldviews and Mediation Practice." Presentation to the Association of Conflict Resolution Conference Sacramento CA, October, 2004. "Transformative Mediation: Theory and Practice." Presentation to the University of Copenhagen's Graduate Program in Conflict Resolution, Copenhagen Denmark, August, 2004. "Conflict in Everyday Life: The Transformative Perspective." Presentation to the Universal Forum of Cultures International Conference, Barcelona Spain, June 2004. "Transformative Mediation and Its Growth." Keynote presentation delivered at the Levin College of Law's (University of Florida) symposium on mediation. January 2003. "Mediation: The Challenge of Moral Development Through Dialogue." The James LaPaglia Memorial Lecture, Department of Philosophy, Carnegie Mellon University, December 2002. “Mediation Goes Mainstream: A Closer Look.” Keynote address delivered at the Southern California Mediator’s Association” Pepperdine University, Nov.2001. “Making a Living at Mediation?” Keynote address delivered at the New Jersey Association of Professional Mediators conference, Somerset NJ, Oct. 2001. “Critical Issues in Mediation.” Keynote address delivered at the Delaware Federation for Dispute Resolution, Wilmington DE, Oct. 2001. “Critical Issues in Mediation.” Keynote address delivered to the Pennsylvania Mediator’s Association, Aston PA April, 2001 “Meeting the Challenge of Transformative Practice.” Keynote Address delivered at the Mediators Institute of Ireland Conference, Clifton Ireland, November 2000. “Pictures of Practice: Transformative Mediation.” Presentation to the Iowa Association of Dispute Resolution, April 2000. “The Relational Ideology of Transformative Practice.” Presentation to the Antioch University Master’s Program in Conflict Resolution, Feb 2000. Honors and Awards •
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Lindback Award for Outstanding Teaching – a university wide competition for excellence in teaching at Temple University. Awarded Spring, 2007 Peacebuilder of the Year Award, New York State Dispute Resolution Association. May 9, 2006. The James Paglia Lecture, Dept of Philosophy, Carnegie Mellon University Pittsburgh PA December 2002. International Association for Conflict Management’s Book of the Year Award 1995) for The Promise of Mediation (co-­‐
authored with R.A.B. Bush). Center for Public Resources Legal Program competition for written work which advances understanding and practice in alternative dispute resolution honorable mention to Working Through Conflict, 1984. Speech Communication Association’s Dissertation of the Year Award, 1979. Academic Service Editorial Service • Editorial Associate: Journal of Applied Communication Research, 1998-­‐2002; Human Communication Research, 1982-­‐85 • Guest Editor for: Communication Research, Communication Theory International Journal of Conflict Management, Communication Monographs, Human Communication Research, Southern States Communication Journal. • Book/Manuscript reviewer for: Sage Publication, Wadsworth Publishers, Harper Collins Publisher, Lawrence Erlbaum Associates. Published Book Reviews • Intimates in Conflict (D. Cahn), Journal of Communication, 1991. • Communication and Negotiation (L. Putnam & M. Roloff), • International Journal of Conflict Management, 1991. • Talking Voices (D. Tannen), Language and Society, 1990. • Communication and Group Decision-­‐Making (R. Hirokawa & M.S. Poole), Quarterly Journal of Speech, 1986. Professional Service •
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Advisory Board Member of the International Journal on Conflict Engagement and Resolution, 2013-­‐present. Scientific Committee Advisory Member of the joint Masters program in Conflict Resolution at the Universities of Florence and Pisa, 2013-­‐present. External Program Reviewer for the Master Degree in Dispute Resolution at Nova Southeastern University, Ft Lauderdale Fl. January 2009 Co-­‐Chair: The First National Conference on Transformative Mediation "Looking Back, Looking Forward: Ten Years After the Promise of Mediation" Philadelphia PA Nov 2004. Conducted mediation trainings and assisted with the development of mediation services at Swarthmore College, 1997-­‐99. Faculty Advisor: Temple University’s Conflict Education Resource Team, University Counseling Service 1996-­‐
present. Designed Employee Mediation Program for the United States Postal Service EEOC Redress Program, 1998. Advisory Board: National Conference on Peacemaking and Conflict Resolution 1993-­‐1997. Program Chair: 1993 National Conference on Peacemaking and Conflict Resolution. Directed Rhetoric and Communication’s Eighth Annual Discourse Conference, Conflict Intervention: Perspectives on Process. Temple University. 1987. Assisted with the development of the Comprehensive Justice Center, Burlington County Superior Court, Mt. Holly, NJ 1986. Advisory Board Member, Ann Arbor Mediation Center, 1982-­‐84. 
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