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ETC Basic SafeLandUSA

HSE Orientation

Housekeeping and Emergency Procedures

1. Emergency Procedures & Alarms

1. Fire

2. Tornado

3. Earthquake

4. Violent Incident

5. Shelter in Place

2. Smoking Policy

3. Restroom Location

4. Scheduled Breaks

Behavioral Safety

Behavioral Safety

 Behavior Based Safety (BBS) focuses on what people do, analyzes why they do it, and then applies a strategy to improve what people do.

 To be successful a BBS program must include all employees and requires buyin and support by everyone.

Behavioral Safety

 How BBS works:

 A site observation is conducted – looking for safe behaviors and at-risk behaviors.

 Feedback is given:

 Positive feedback first

 At-risk behaviors last

Behavioral Safety

 With at-risk behaviors, we must ask

“Why” the employee is putting themselves at risk.

 Explain the associated negative impact the at-risk behavior may have.

Behavioral Safety

 Behaviors are discussed until the observer and worker agree on suggested recommendations to work more safely.

Behavioral Safety

 It is important to understand:

 Terminology of the work environment.

 How to recognize hazards.

 Mindset of the employee.

 How to reach the goal of a safe work environment.

Behavioral Safety

 Effective Feedback:

 Must be sincere.

 Focus on actions that can be observed (not attitudes).

 Focus on correct actions as well as what can be done better.

Behavioral Safety

 Receiving Feedback:

 Listen with an open mind.

 Separate what the person says from what you think about that person.

 Never overreact.

 Ask open, non-defensive questions.

 Focus on areas to improve.

 What is right should outweigh what is wrong.

Behavioral Safety

 Hazard Recognition:

 Recognize the hazards in your work area.

 A hazard is any source of energy that has a potential to cause harm.

 If we can find the energy, we can eliminate or lessen the hazard.

Behavioral Safety

 How do we identify hazards?

 Use your knowledge and experience.

 Use your senses – sight, sound, touch, smell, feel.

 Use your job planning skills.

Behavioral Safety

 Types of Energy Sources:

 Motion

 Chemical

 Radiation

 Electrical

 Gravity

 Heat/Cold

 Biological

 Pressure

Behavioral Safety

 In a culture of safety, everyone takes personal responsibility for their own safety as well as those around them .

Behavioral Safety

 Once the energy source is identified, the hazard must be evaluated.

 Can the job be done safely?

 How can I make the job safer?

 If something unforeseen happens, will I stop work?

 Am I in the right state of mind to work safely?

Behavioral Safety

 Talking about safety is the key to success.

 Everyone is obligated to speak up when they see someone performing an at-risk behavior.

 A culture of safety creates a level of trust that encourages people to speak up.

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Intervention

Intervention

Stop Work Authority (SWA)

• Assessing hazards correctly depends on each employee taking responsibility for their safety and that of their coworkers.

• It is through this process that you can determine if work must be stopped.

Intervention

 Employees have the RIGHT and

AUTHORITY to stop work without repercussions.

 Do it safely or not at all.

 There is always time do to it right.

Intervention

Always:

• Operate in a safe and controlled condition.

• Ensure safety devices are in place and functioning.

• Follow safe work practices and procedures.

• Meet or exceed customer requirements.

Intervention

Always:

• Maintain integrity of dedicated systems.

• Comply with all applicable rules and regulations.

• Address abnormal conditions.

• Follow written procedures.

• Involve the right people in decisions that affect procedures and equipment.

Intervention

How Intervention Works:

• Identify the perceived unsafe condition(s).

Intervention

Coordinate the “Stop Work Action”

• Start with the supervisor.

• If the supervisor is not available and affected persons are in immediate risk, initiate the “Stop Work” intervention.

• Notify all affected persons of the stop work issue.

Intervention

• All parties shall discuss and gain agreement on the stop work issue.

• If the work is determined to be safe, proceed with the work.

• If the stop work issue is valid, resolve the unsafe actions and proceed with work.

• If the stop work issue cannot be resolved immediately, suspend work until a resolution is achieved.

Intervention

• Under no circumstances should retribution be directed at any person(s) who exercise in good faith their stop work authority.

• All stop work interventions and associated detail shall be documented and reported.

Stop Work Authority

(SWA)

Your Right, Your Responsibility

Review

Incident Reporting &

Investigation

Incident Reporting

 Incident reporting is more than just notifying your company that an incident has occurred. It is a way for the company to look at what happened, investigate all the contributing factors and determine if work can be made safer for you and your co-workers.

Incident Reporting

Types of incidents to report:

 Unsafe acts

 Unsafe conditions

 Any incident or injury – regardless of severity

 Near hits

Incident Reporting

How to report an incident:

• Notify your Supervisor immediately that something has happened.

• Fill out a written report.

Incident Reporting

There are two categories of incidents:

• Non-Recordable: incidents that are kept on the company register but not reportable to the Occupational Safety &

Health Administration (OSHA).

• Recordable: incidents that are required by OSHA to be reported on an annual basis.

Incident Reporting

Non-Recordable Injuries

• For Record Only (FRO): an injury has occurred but no medical treatment is required.

• First Aid By Professional (FABP): an injury has occurred and you wish to see a doctor.

• Medical treatment is limited

• No prescriptions are given

• Return to work with no restrictions

Incident Reporting

Recordable Injuries

 Medical Only (MO): an injury has occurred that requires medical treatment.

 Treatment is more that FABP

 Prescriptions may be given

 Return to work with no restrictions

 Light Duty (LD): The employee receives medical attention.

 Return to work with restrictions

Incident Reporting

• Lost Time (LT): an employee is injured and unable to work for a period of time.

• Fatality (FA): loss of life.

Incident Reporting

Incident Investigations:

• Are conducted to determine who/what is at fault.

• Look at all contributing factors such as people, equipment, materials or the work environment.

• Help to reduce future incidents.

Help your employer make a safer work place for you and your co-workers.

Work together.

Review

Substance Abuse Awareness

Substance Abuse Awareness

• There are approximately 12.1 million people in America that perform a safety sensitive job in transportation.

• These jobs are regulated by the

Department of Transportation (DOT) drug and alcohol regulations.

• Your employer may have a policy to prevent substance abuse along with many other agencies that govern prevention.

Substance Abuse Awareness

Workplace Impact

• Nearly ¾ of those who use illegal drugs also work, and alcohol remains the leading drug abused with one in every ten people in the U.S. having a problem.

• People don’t check their substance abuse problems at the door when they come to work.

• Abuse has no boundaries: field workers to upper management positions can be affected.

Substance Abuse Awareness

Facts

• 12% of the workforce reports heavy drinking.

• 14% of employees abuse drugs on the job.

• 60% of drug users will sell drugs to co-workers.

• 40% of users will steal from the company.

• 8 times more likely to have attendance problems.

• 5 times more likely to file workers comp. claims

• 5 times more likely to have an accident.

• 3.5 times more likely to injure others at work.

• 300% higher medical costs and benefit usage.

Substance Abuse Awareness

Employee Health

• Substance abusers tend to neglect their nutrition, sleep and other health needs.

• Substance abuse depresses the immune system which can lead to more frequent illness.

Substance Abuse Awareness

Safety

• Safety is affected with the use of alcohol and drugs.

• Impairments affect:

• Vision

• Hearing

• Attention span

• Muscle coordination

• Alertness

• Mental acuity

Substance Abuse Awareness

Productivity

• Employees who abuse alcohol or use drugs can be physically and mentally impaired on the job.

• Substance abuse interferes with job satisfaction and the motivation to do a good job.

• Reduced output

• Increased errors

• Lower quality

• Low customer satisfaction

Substance Abuse Awareness

Decision Making

• Employees who use alcohol and/or drugs often make poor decision and have a distorted perception of their abilities.

• Reduced innovation, creativity, competitiveness and poor daily/strategic decisions.

Substance Abuse Awareness

Morale

• The presence of an employee with drug and/or alcohol problems places a strain on relationships between co-workers.

• Higher turnover

• Diminished quality

• Reduced team effort

Substance Abuse Awareness

Security

• Employees with drug and/or alcohol problems often have financial difficulties, and employees using illegal drugs may conduct illegal activities in the workplace.

• Theft

• Law enforcement involved

Substance Abuse Awareness

Image and Community Relations

• Accidents, lawsuits, and other incidents may receive media attention.

• Reduced trust and confidence

• Reduced ability to attract high quality employees

• Decreased business/financial wellbeing

Substance Abuse Awareness

Understanding Addiction

• Employees with addiction problems are often unhappy with their lives, but fail to realize their abuse is a major contributing factor.

• The struggle with addiction is characterized by repeated failures to control use and a need for greater amounts of the substance to achieve the desired effect.

• Not everyone who uses alcohol or experiments with illegal drugs becomes addicted.

Substance Abuse Awareness

Understanding Addiction

• It is very difficult to recognize the differences between use, abuse and addiction unless you are a trained professional.

• If you suspect use, abuse or addiction do not try to treat the employee yourself, get help.

Substance Abuse Awareness

Use

• Use is typically socially accepted or medically authorized.

• Examples include having a drink with friends or taking a prescribed anti-anxiety medication.

• Use can be experimental, social/recreational or a stress reliever.

Substance Abuse Awareness

Abuse

• The use of a substance that is illegal or harmful to oneself or others is considered problematic.

• Examples include blackouts, accidents or injuries, legal problems, poor job performance, and family or health problems.

Substance Abuse Awareness

Addiction

• A number of individuals use or abuse without becoming addicted, but for many the abuse continues despite attempts to stop.

• The repeated, compulsive seeking or use of a substance despite adverse social, psychological and/or physical consequences characterizes addiction.

• A wide range of substance, both legal and illegal, can be abused addictively.

Substance Abuse Awareness

Addiction

• Addiction to alcohol and other drugs is:

• Chronic: Once you develop the addiction, you will always have to deal with/manage it.

• Progressive: Addiction gets worse over time. A biochemical change in the nervous system can persist even after the substance leaves the blood.

• Primary: Addiction is not just a symptom of an underlying problem. The addiction itself needs to be medically treated as the primary illness.

• Terminal: Addiction leads to disease and possibly death.

Substance Abuse Awareness

Denial

• One of the most disturbing and confusing aspects of addiction is that it is characterized by denial.

• The user often seems to be the last to know that his/her life is out of control.

• There are effective strategies used by professionals to help break through this denial.

Substance Abuse Awareness

Signs and Symptoms

• Signs that someone is developing a problem with alcohol and/or drugs cover a wide range and many of them are apparent on the job.

• No one wants to believe that a friend, coworker or family member has an abuse problem.

• Subtle changes in behavior are discounted, changes.

• Changes in friends, lack of interest in old hobbies are minimized.

Substance Abuse Awareness

Signs and Symptoms

• Emotional:

• Aggression

• Burnout

• Depression

• Paranoia

• Denial

• Anxiety

• Behavioral:

• Slow reactions

• Impaired coordination

• Slow/slurred speech

• Irritability

• Excessive talking

• Can’t sit still

• Poor attention span

• Lack of energy

Substance Abuse Awareness

Signs and Symptoms

• Physical:

• Weight loss

• Sweating

• Chills

• Smells of alcohol

Substance Abuse Awareness

Enabling

• Enabling is action that you take to protect the person with the problem from the consequences of his or her actions.

• Covering up with excuses or doing their work.

• Rationalizing the abuse.

• Withdrawing from the problem.

• Blaming yourself for the problem.

• Controlling the abuse by throwing away the supply.

• Threatening to stop covering up.

Substance Abuse Awareness

Covering Up

• Often the person with a problem will use

“traps” to protect themselves when being confronted.

• Sympathy

• Excuses

• Apologies

• Diversions

• Innocence

• Anger

• Pity

• Tears

Substance Abuse Awareness

Employee Assistance Program (EAP)

• The EAP can help employees decide what to do about their alcohol or drug problem.

• The EAP can also help decide if someone in your family or work group has a problem.

• Conversations with the EAP are protected and records are kept confidential.

• There are clear limits on when and what information the EAP can share and with whom.

Substance Abuse Awareness

Outside Help

• If your company does not have and EAP, you should still seek help.

• Alcoholics Anonymous

• Narcotics Anonymous

• County or State addiction agencies

• County or State mental health agencies

Substance Abuse Awareness

Drugs of Abuse

• It is important to realize that all drugs, including alcohol, chemically alter the mind and body.

• Drugs and alcohol can hinder judgment, distort perception, decrease reaction time and interfere with other skills necessary to do a job safely.

• We will review the signs and symptoms of :

• Alcohol

• Marijuana

• Cocaine

• Methamphetamine

Substance Abuse Awareness

Alcohol

• Alcohol is a depressant and is the leading drug of abuse.

• Alcohol slows down the central nervous system and brain function, reduces coordination and reflex actions.

• People who would not ordinarily behave in inappropriate ways can be persuaded to change their behavior.

Substance Abuse Awareness

Alcohol

• Signs and symptoms may include:

• Sweating

• Nausea/Vomiting •

• Lack of coordination

Slowed reaction time

• Tremors

• Delusions •

• Poor judgment

Reduced inhibitions

• Seizures • Death

Substance Abuse Awareness

Marijuana

• Marijuana is known for its intoxicating effects and dreamy state of relaxation and euphoria.

• All forms of marijuana have a negative physical and mental effect.

• Motivation and cognition may be altered, making the acquisition of new information difficult.

Substance Abuse Awareness

Marijuana

• Signs and symptoms may include:

• Increased heart rate

• Increased appetite

• Altered smell, hearing, time, sight

• Bloodshot eyes

Dry mouth/throat

• Lack of coordination

• Paranoia

• Chronic sore throat

• Psychosis

Substance Abuse Awareness

Cocaine

• The most widely used stimulant.

• Powerfully addictive drug leading to physical and psychological dependence.

• Stimulates the central nervous system.

• Using contaminated equipment to inject cocaine or other drug can transmit HIV, hepatitis and other diseases.

Substance Abuse Awareness

Cocaine

• Signs and symptoms may include:

• Dilated pupils

• Increased pulse •

• Mood swings

Depression

• Insomnia

• Paranoia

Seizures

Anxiety

• Hallucinations

• Elevated blood pressure

• Loss of appetite

• Agitation

Substance Abuse Awareness

Methamphetamine (Meth)

• Meth is a highly addictive stimulant which has long lasting effects that can cause user to stay awake for days during binges.

• Meth is white or yellowish, odorless, and bitter tasting powder that dissolves in water.

• Other names for meth: crystal, ice, yabba, glass, yellow bar, speed, trash, crack.

Substance Abuse Awareness

Methamphetamine (Meth)

• Meth is typically ingested orally, injected intravenously, smoked or snorted.

• Meth can start to affect he body within 3-5 minutes and can last up to 12 hours.

• Chronic meth users also often display poor hygiene, pale, unhealthy complexion and sores on their bodies from picking at “crank bugs”.

Substance Abuse Awareness

• Drug and alcohol use, abuse and addiction can affect more than just the user.

• It is important that if you or someone you know needs help don’t wait. Get help immediately.

• The decisions you make about drug and alcohol use can affect you, your family and your co-worker.

ACT RESPONSIBLY

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Prevention of

Workplace Violence

Prevention of Workplace Violence

• All employees should expect and receive a secure workplace with a mutual respect toward all co-workers and personnel.

• It is impossible to plan for every event that may unfold on the worksite.

• All employees must prepare themselves with basic emergency planning, response and evaluation skills to handle unforeseen events.

Prevention of Workplace Violence

• Workplace Violence: any behavior, act or statement that would be interpreted by a reasonable person to be aggressive, intimidating, harassing, or unsafe, and that carries an expressed or implied intent to cause harm to a person or property.

Prevention of Workplace Violence

Zero Tolerance

• No responsible company will ignore, condone, or tolerate disruptive, threatening, or violent behavior by any employee while at the workplace.

Prevention of Workplace Violence

• Most people will not become violent without warning.

• An escalating series of clues usually precedes an act of workplace violence.

• The risk of an outburst is greatly increased when a combination of warning signs are ignored.

Prevention of Workplace Violence

Warning Signs:

• Boundary crossing

• Chemical dependence

• Concentration problems

• Depression

• Inconsistent work patterns

• Obsessive interest in weapons

• Pathological ‘blamer’

• Romantic obsession

• Safety issues

• Paranoia

Prevention of Workplace Violence

• Employees become aware of a violent act by the sounds of an explosion, gunfire, scuffling or by observation of events.

• Employees are responsible for taking any threat or violent act seriously.

Prevention of Workplace Violence

• Report any acts of violence or threats of violence to your supervisor, or if necessary, the appropriate authorities.

Prevention of Workplace Violence

If a violent situation arises:

• Stay calm

• Speak slowly and softly to reduce the momentum of the situation.

• Move away from any objects that may be used to harm you.

• Position yourself, if possible, so that an exit route is readily accessible.

Prevention of Workplace Violence

• Explosion – Leave the area immediately.

• Gunfire – Take refuge in a secured area with limited visibility to anyone on the outside.

• Physical Threat – Leave the area immediately.

• Hostage Situation – Leave the area; take no chances to endanger the life of the hostage.

Prevention of Workplace Violence

• In an emergency situation, it is important to always remain calm and call for help.

Review

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