ETC Basic SafeLandUSA
HSE Orientation
Housekeeping and Emergency Procedures
1. Emergency Procedures & Alarms
1. Fire
2. Tornado
3. Earthquake
4. Violent Incident
5. Shelter in Place
2. Smoking Policy
3. Restroom Location
4. Scheduled Breaks
Behavioral Safety
Behavioral Safety
 Behavior Based Safety (BBS) focuses
on what people do, analyzes why they
do it, and then applies a strategy to
improve what people do.
 To be successful a BBS program must
include all employees and requires buyin and support by everyone.
Behavioral Safety
 How BBS works:
 A site observation is conducted –
looking for safe behaviors and at-risk
 Feedback is given:
 Positive feedback first
 At-risk behaviors last
Behavioral Safety
 With at-risk behaviors, we must ask
“Why” the employee is putting
themselves at risk.
 Explain the associated negative impact
the at-risk behavior may have.
Behavioral Safety
 Behaviors are discussed
until the observer and
worker agree on
recommendations to
work more safely.
Behavioral Safety
 It is important to understand:
 Terminology of the work environment.
 How to recognize hazards.
 Mindset of the employee.
 How to reach the goal of a safe work
Behavioral Safety
 Effective Feedback:
 Must be sincere.
 Focus on actions that can be
observed (not attitudes).
 Focus on correct actions as well as
what can be done better.
Behavioral Safety
 Receiving Feedback:
 Listen with an open mind.
 Separate what the person says from
what you think about that person.
 Never overreact.
 Ask open, non-defensive questions.
 Focus on areas to improve.
 What is right should outweigh what is
Behavioral Safety
 Hazard Recognition:
 Recognize the hazards in your work
 A hazard is any source of energy that
has a potential to cause harm.
 If we can find the energy, we can
eliminate or lessen the hazard.
Behavioral Safety
 How do we identify hazards?
 Use your knowledge and experience.
 Use your senses – sight, sound,
touch, smell, feel.
 Use your job planning skills.
Behavioral Safety
 Types of Energy Sources:
Behavioral Safety
 In a culture of safety, everyone takes
personal responsibility for their own safety
as well as those around them.
Behavioral Safety
 Once the energy source is identified, the
hazard must be evaluated.
 Can the job be done safely?
 How can I make the job safer?
 If something unforeseen happens,
will I stop work?
 Am I in the right state of mind to work
Behavioral Safety
 Talking about safety is the key to success.
 Everyone is obligated to speak up when
they see someone performing an at-risk
 A culture of safety creates a level of trust
that encourages people to speak up.
Stop Work Authority (SWA)
• Assessing hazards correctly depends
on each employee taking responsibility
for their safety and that of their coworkers.
• It is through this process that you can
determine if work must be stopped.
 Employees have the RIGHT and
AUTHORITY to stop work without
 Do it safely or not at all.
 There is always time do to it right.
• Operate in a safe and
controlled condition.
• Ensure safety devices are in
place and functioning.
• Follow safe work practices
and procedures.
• Meet or exceed customer
• Maintain integrity of dedicated systems.
• Comply with all applicable rules and
• Address abnormal conditions.
• Follow written procedures.
• Involve the right people in decisions that
affect procedures and equipment.
How Intervention Works:
• Identify the perceived unsafe condition(s).
Coordinate the “Stop Work Action”
Start with the supervisor.
If the supervisor is not available and
affected persons are in immediate
risk, initiate the “Stop Work”
Notify all affected
persons of the stop
work issue.
All parties shall discuss and gain
agreement on the stop work issue.
If the work is determined to be safe,
proceed with the work.
If the stop work issue is valid, resolve
the unsafe actions and proceed with
If the stop work issue cannot be
resolved immediately, suspend work
until a resolution is achieved.
Under no circumstances should
retribution be directed at any person(s)
who exercise in good faith their stop
work authority.
All stop work interventions and
associated detail shall be documented
and reported.
Stop Work Authority
Your Right, Your Responsibility
Incident Reporting &
Incident Reporting
 Incident reporting is more than just
notifying your company that an
incident has occurred. It is a way for
the company to look at what
happened, investigate all the
contributing factors and determine if
work can be made safer for you and
your co-workers.
Incident Reporting
Types of incidents to report:
 Unsafe acts
 Unsafe conditions
 Any incident or injury – regardless of
 Near hits
Incident Reporting
How to report an incident:
• Notify your Supervisor immediately
that something has happened.
• Fill out a written report.
Incident Reporting
There are two categories of incidents:
• Non-Recordable: incidents that are kept
on the company register but not
reportable to the Occupational Safety &
Health Administration (OSHA).
• Recordable: incidents that are required
by OSHA to be reported on an annual
Incident Reporting
Non-Recordable Injuries
• For Record Only (FRO): an injury has
occurred but no medical treatment is
• First Aid By Professional (FABP): an
injury has occurred and you wish to see
a doctor.
• Medical treatment is limited
• No prescriptions are given
• Return to work with no restrictions
Incident Reporting
Recordable Injuries
 Medical Only (MO): an injury has
occurred that requires medical treatment.
 Treatment is more that FABP
 Prescriptions may be given
 Return to work with no restrictions
 Light Duty (LD): The employee receives
medical attention.
 Return to work with restrictions
Incident Reporting
• Lost Time (LT): an employee is injured
and unable to work for a period of time.
• Fatality (FA): loss of life.
Incident Reporting
Incident Investigations:
• Are conducted to determine who/what
is at fault.
• Look at all contributing factors such
as people, equipment, materials or the
work environment.
• Help to reduce future incidents.
Help your employer make a
safer work place for you and
your co-workers.
Work together.
Substance Abuse Awareness
Substance Abuse Awareness
• There are approximately 12.1 million
people in America that perform a safety
sensitive job in transportation.
• These jobs are regulated by the
Department of Transportation (DOT)
drug and alcohol regulations.
• Your employer may have a policy to
prevent substance abuse along with
many other agencies that govern
Substance Abuse Awareness
Workplace Impact
• Nearly ¾ of those who use illegal drugs
also work, and alcohol remains the leading
drug abused with one in every ten people in
the U.S. having a problem.
• People don’t check their substance abuse
problems at the door when they come to
• Abuse has no boundaries: field workers to
upper management positions can be
Substance Abuse Awareness
12% of the workforce reports heavy drinking.
14% of employees abuse drugs on the job.
60% of drug users will sell drugs to co-workers.
40% of users will steal from the company.
8 times more likely to have attendance problems.
5 times more likely to file workers comp. claims
5 times more likely to have an accident.
3.5 times more likely to injure others at work.
300% higher medical costs and benefit usage.
Substance Abuse Awareness
Employee Health
• Substance abusers tend to neglect their
nutrition, sleep and other health needs.
• Substance abuse depresses the immune
system which can lead to more frequent
Substance Abuse Awareness
• Safety is affected with the use of alcohol
and drugs.
• Impairments affect:
• Vision
• Hearing
• Attention span
• Muscle coordination
• Alertness
• Mental acuity
Substance Abuse Awareness
• Employees who abuse alcohol or use drugs
can be physically and mentally impaired on the
• Substance abuse interferes with job
satisfaction and the motivation to do a good
• Reduced output
• Increased errors
• Lower quality
• Low customer satisfaction
Substance Abuse Awareness
Decision Making
• Employees who use alcohol and/or
drugs often make poor decision and
have a distorted perception of their
• Reduced innovation, creativity,
competitiveness and poor
daily/strategic decisions.
Substance Abuse Awareness
• The presence of an employee with drug
and/or alcohol problems places a strain on
relationships between co-workers.
• Higher turnover
• Diminished quality
• Reduced team effort
Substance Abuse Awareness
• Employees with drug and/or alcohol
problems often have financial difficulties,
and employees using illegal drugs may
conduct illegal activities in the workplace.
• Theft
• Law enforcement involved
Substance Abuse Awareness
Image and Community Relations
• Accidents, lawsuits, and other incidents
may receive media attention.
• Reduced trust and confidence
• Reduced ability to attract high quality
• Decreased business/financial wellbeing
Substance Abuse Awareness
Understanding Addiction
• Employees with addiction problems are often
unhappy with their lives, but fail to realize
their abuse is a major contributing factor.
• The struggle with addiction is characterized
by repeated failures to control use and a
need for greater amounts of the substance to
achieve the desired effect.
• Not everyone who uses alcohol or
experiments with illegal drugs becomes
Substance Abuse Awareness
Understanding Addiction
• It is very difficult to recognize the
differences between use, abuse and
addiction unless you are a trained
• If you suspect use, abuse or addiction do
not try to treat the employee yourself, get
Substance Abuse Awareness
• Use is typically socially accepted or
medically authorized.
• Examples include having a drink with
friends or taking a prescribed anti-anxiety
• Use can be experimental, social/recreational
or a stress reliever.
Substance Abuse Awareness
• The use of a substance that is illegal or
harmful to oneself or others is considered
• Examples include blackouts, accidents or
injuries, legal problems, poor job
performance, and family or health
Substance Abuse Awareness
• A number of individuals use or abuse
without becoming addicted, but for many
the abuse continues despite attempts to
• The repeated, compulsive seeking or use of
a substance despite adverse social,
psychological and/or physical
consequences characterizes addiction.
• A wide range of substance, both legal and
illegal, can be abused addictively.
Substance Abuse Awareness
• Addiction to alcohol and other drugs is:
• Chronic: Once you develop the addiction, you will
always have to deal with/manage it.
• Progressive: Addiction gets worse over time. A
biochemical change in the nervous system can
persist even after the substance leaves the blood.
• Primary: Addiction is not just a symptom of an
underlying problem. The addiction itself needs to
be medically treated as the primary illness.
• Terminal: Addiction leads to disease and possibly
Substance Abuse Awareness
• One of the most disturbing and confusing
aspects of addiction is that it is
characterized by denial.
• The user often seems to be the last to know
that his/her life is out of control.
• There are effective strategies used by
professionals to help break through this
Substance Abuse Awareness
Signs and Symptoms
• Signs that someone is developing a problem
with alcohol and/or drugs cover a wide range
and many of them are apparent on the job.
• No one wants to believe that a friend, coworker or family member has an abuse
• Subtle changes in behavior are discounted,
• Changes in friends, lack of interest in old
hobbies are minimized.
Substance Abuse Awareness
Signs and Symptoms
• Emotional:
• Aggression
• Depression
• Burnout
• Paranoia
• Anxiety
• Behavioral:
• Denial
• Slow reactions
• Excessive talking
• Impaired coordination
• Can’t sit still
• Slow/slurred speech
• Poor attention
• Irritability
• Lack of energy
Substance Abuse Awareness
Signs and Symptoms
• Physical:
• Weight loss
• Sweating
• Chills
• Smells of alcohol
Substance Abuse Awareness
• Enabling is action that you take to protect the
person with the problem from the consequences
of his or her actions.
• Covering up with excuses or doing their work.
• Rationalizing the abuse.
• Withdrawing from the problem.
• Blaming yourself for the problem.
• Controlling the abuse by throwing away the
• Threatening to stop covering up.
Substance Abuse Awareness
Covering Up
• Often the person with a problem will use
“traps” to protect themselves when being
• Sympathy
• Excuses
• Apologies
• Diversions
• Innocence
• Anger
• Pity
• Tears
Substance Abuse Awareness
Employee Assistance Program (EAP)
• The EAP can help employees decide what to
do about their alcohol or drug problem.
• The EAP can also help decide if someone in
your family or work group has a problem.
• Conversations with the EAP are protected
and records are kept confidential.
• There are clear limits on when and what
information the EAP can share and with
Substance Abuse Awareness
Outside Help
• If your company does not have
and EAP, you should still seek
• Alcoholics Anonymous
• Narcotics Anonymous
• County or State addiction
• County or State mental health
Substance Abuse Awareness
Drugs of Abuse
• It is important to realize that all drugs, including
alcohol, chemically alter the mind and body.
• Drugs and alcohol can hinder judgment, distort
perception, decrease reaction time and interfere
with other skills necessary to do a job safely.
• We will review the signs and symptoms of :
Substance Abuse Awareness
• Alcohol is a depressant and is the leading
drug of abuse.
• Alcohol slows down the central nervous
system and brain function, reduces
coordination and reflex actions.
• People who would not ordinarily behave in
inappropriate ways can be persuaded to
change their behavior.
Substance Abuse Awareness
• Signs and symptoms may include:
• Sweating
• Lack of coordination
• Nausea/Vomiting
• Slowed reaction time
• Tremors
• Poor judgment
• Delusions
• Reduced inhibitions
• Seizures
• Death
Substance Abuse Awareness
• Marijuana is known for its intoxicating effects
and dreamy state of relaxation and euphoria.
• All forms of marijuana have a negative
physical and mental effect.
• Motivation and cognition may be altered,
making the acquisition of new information
Substance Abuse Awareness
• Signs and symptoms may include:
• Increased heart rate
• Increased appetite
• Altered smell,
hearing, time, sight
• Bloodshot eyes
• Lack of coordination
• Dry mouth/throat
• Paranoia
• Chronic sore throat
• Psychosis
Substance Abuse Awareness
• The most widely used stimulant.
• Powerfully addictive drug leading to
physical and psychological dependence.
• Stimulates the central nervous system.
• Using contaminated equipment to inject
cocaine or other drug can transmit HIV,
hepatitis and other diseases.
Substance Abuse Awareness
• Signs and symptoms may include:
• Dilated pupils
• Mood swings
• Increased pulse
• Depression
• Insomnia
• Hallucinations
• Paranoia
• Seizures
• Elevated blood
• Anxiety
• Loss of appetite
• Agitation
Substance Abuse Awareness
Methamphetamine (Meth)
• Meth is a highly addictive stimulant which
has long lasting effects that can cause
user to stay awake for days during
• Meth is white or yellowish, odorless, and
bitter tasting powder that dissolves in
• Other names for meth: crystal, ice, yabba,
glass, yellow bar, speed, trash, crack.
Substance Abuse Awareness
Methamphetamine (Meth)
• Meth is typically ingested orally, injected
intravenously, smoked or snorted.
• Meth can start to affect he body within 3-5
minutes and can last up to 12 hours.
• Chronic meth users also often display poor
hygiene, pale, unhealthy complexion and
sores on their bodies from
picking at “crank bugs”.
Substance Abuse Awareness
• Drug and alcohol use, abuse and
addiction can affect more than just the
• It is important that if you or someone you
know needs help don’t wait. Get help
• The decisions you make about drug and
alcohol use can affect you, your family
and your co-worker.
Prevention of
Workplace Violence
Prevention of Workplace Violence
• All employees should expect and
receive a secure workplace with a
mutual respect toward all co-workers
and personnel.
• It is impossible to plan for every event
that may unfold on the worksite.
• All employees must prepare themselves
with basic emergency planning,
response and evaluation skills to handle
unforeseen events.
Prevention of Workplace Violence
• Workplace Violence: any behavior, act
or statement that would be interpreted
by a reasonable person to be
aggressive, intimidating, harassing, or
unsafe, and that carries an expressed or
implied intent to cause harm to a person
or property.
Prevention of Workplace Violence
Zero Tolerance
• No responsible company will ignore,
condone, or tolerate disruptive,
threatening, or violent behavior by
any employee while at the workplace.
Prevention of Workplace Violence
• Most people will not become violent
without warning.
• An escalating series of clues usually
precedes an act of workplace violence.
• The risk of an outburst is greatly
increased when a combination of
warning signs are ignored.
Prevention of Workplace Violence
Warning Signs:
• Boundary crossing
• Chemical
• Concentration
• Depression
• Inconsistent work
• Obsessive interest in
• Pathological ‘blamer’
• Romantic obsession
• Safety issues
• Paranoia
Prevention of Workplace Violence
• Employees become aware of a violent act
by the sounds of an explosion, gunfire,
scuffling or by observation of events.
• Employees are responsible for taking any
threat or violent act seriously.
Prevention of Workplace Violence
• Report any acts of violence or threats of
violence to your supervisor, or if
necessary, the appropriate authorities.
Prevention of Workplace Violence
If a violent situation arises:
• Stay calm
• Speak slowly and softly to reduce the
momentum of the situation.
• Move away from any objects that may
be used to harm you.
• Position yourself, if possible, so that
an exit route is readily accessible.
Prevention of Workplace Violence
• Explosion – Leave the area immediately.
• Gunfire – Take refuge in a secured area
with limited visibility to anyone on the
• Physical Threat – Leave the area
• Hostage Situation – Leave the area; take
no chances to endanger the life of the
Prevention of Workplace Violence
• In an emergency situation, it is
important to always remain calm and
call for help.