Health & Work Programme – One
Year On.
Health & Work Programme – one
year on.
• Feb 2012 – All London Primes and Key representatives
from NHS met for a round table discussion on issues
and pressures on both parties.
• A4e & Reed represent WP at the London Mental Health
& Employment Partnership
• Engaged with NTA and DAAT to drive referrals and plan
route ways to specialist support.
• Creating IAPT pilot in Newham with view to roll out of
model in 2013.
Health & Work Programme – one
year on.
WP/ NHS Round Table
Agreed next steps:
•Sharing overview of mental health services
And key contact details between parties
•Sharing pressure/ waiting list information
•Exploring piloting joint approaches
•Promoting disclosure and identification
•Identifying sus funding streams for MH
NTA/ DAAT integration of services
•WP Primes presented to Commissioners Forum,
•Service Providers Group and Service User Council.
•WP Primes have met C. 95% of commissioners
and currently meeting providers in each borough.
• NTA have created a SPOC for referral in each
•WP and NTA have produced a “myth buster” for all
DAAT’s on WP.
WP joined London Mental Health &
Employment Partnership
•Launched Work, Mental Health and Welfare, setting
out the case for coordinated action between the NHS,
councils, work programme providers
and private business.
•Agreed Newham IAPT Pilot
IAPT Pilot
•Training WP staff on MH awareness
•Content of MH support to suit local
•Agree referral process
•Local Contact Information
•Data collection/ sharing.
Supporting Work Programme clients with
health-related conditions and stakeholder
liaison with DAAT providers
Louise Edwards, Associate Director and Tarryn Cohen MBACP
(Accred), UKRCP
Employment Therapy Manager
November 2012
Work Programme Customer Journey
Case Study: "Without joining the Work Programme with Reed in
Partnership I know I would still be on benefits”
Martin had been claiming health-related benefits for
four years when he was referred to Reed in
Partnership to take part in the Work Programme. He
was suffering from various health issues and was
struggling to find any motivation.
Martin was given a dedicated Employment Adviser who
referred him to Reed in Partnership’s in-house Health and
Well-Being team where he received advice and treatment
to cope with depression and anxiety.
After Martin’s health began to improve, Gulshad took him
through a Better Off Calculation to see how much more
money he would have as a result of working. It showed
Martin would be £100 a week better off in work.
With a renewed motivation, Martin began looking for work.
He started to call construction companies to find job
vacancies and created a CV with the help of his Adviser.
He soon secured an interview. After intensive preparation
with Gulshad, he managed to impress the employer and
received a job offer within a week.
He said, "Reed opened my eyes to what I was missing
out on by staying on benefits. Once I knew there were
opportunities out there it gave me the motivation to
tackle my health problems and get my life back on
Partnership Working with DAAT Providers
Reed in Partnership, Maximus and Ingeus (3 West London Primes) have made
contact with DAAT Commissioners and Providers across London with the
objective of:
• Supporting treatment providers to support their clients to get access to
employability support through Work Programme and other employability
• Sharing contact details between Work Programme offices and Treatment
Providers can contact and liaise with Work Programme Advisers working
with individual clients.
As a result DAAT providers now have information on Work Programme, the
voluntary referral process and Work Programme Advisers have a greater
understanding of the DAAT provision available locally.
Delivering Health Support
Specialist advisors
• Focus on those with significant health-related barriers.
• Outreach and centre-based.
• Supported by menu partners where appropriate.
• Barrier-addressing support leading to work-focused support.
Centre-based coaches
• General support for jobseekers with medium barriers preventing employment.
• Supported by menu partners where appropriate.
• Work-focused support.
Success story
Lesley suffers with bulimia, OCD, anxiety, panic attacks, severe depression,
agoraphobia and fibromyalgia.
Several home visits took place, focusing on supporting her through her main barriers.
Another CDG advisor, who also suffers with fibromyalgia, was introduced to Lesley by
her advisor. They spoke about how to manage her condition in work and shared
experiences. This gave her the added confidence she needed.
Lesley saw a sign in her local bakery wanting staff, submitted her CV with the help of her
advisors, and got an interview with the bakery.
CDG’s employment team also brought in a position in a local school as a part time key
worker, as Lesley loved children. She was offered an interview.
She hadn’t worked or been offered any kind of interview for over ten years before two
were offered in two weeks.
She was offered both jobs, but took the bakery role, ten months after starting the Work
Next Steps
Work with NHS colleagues to share information which will
allow us to :
• Continue to Identify existing NHS services that Primes
could link into for people with health needs.
• Review the need for services identified by Work
Programme Primes with that articulated in JSNAs and
existing commissioning specs
• Jointly identify gaps in services and potential
opportunities for co-commissioning
• Identify a process for feeding Work Programme client
need into future JSNAs and commissioning.