Not IQ…EQ!!!
THE FIRST STEP TO AWARENESS
An example of how what you don’t
know can hurt you!
• Nationally, what do you think is the #1 reason
students fail a class or drop out of school…
Stress!
Another example of how What you
don’t know CAN hurt you
• Many people do not know how to recognize what
they are feeling.
• In some cases one does not realise what they are
feeling until it is too late… Role film!
Road rage, desk rage, campus violence, substance abuse,
addictive behaviors, sleep disturbances, compulsive
behaviors…
• As we become aware of what we are feeling we
can then employ our skills and resources to
appropriately cope with the feelings.
• Emotional health is a state of wellness that comes
from understanding and acknowledging our
emotions and finding appropriate ways to express
them. Worksitehealthpromotion.org
PERSPECTIVE
EMOTIONAL INTELLIGENCE
A measure of someone's ability to understand the
emotions of themselves and others. (from “Emotional
intelligence predicts job performance”2010)
The ability to process emotional information and
navigate the social world. (from “Emotional intelligence mapped in
Brain”,2013)
Emotional intelligence is the ability to understand:
•Your own feelings and behaviors
•The feelings, behaviors, and needs of others
•Having empathy for new people
GOOD EQ LINKED TO:
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Better work opportunities
Better work performance
Better leadership
Better relationships
Better grades
Better health
Better recovery
WHAT ARE PEOPLE SAYING ABOUT EQ:
• Employers that seek to boost employees’
interpersonal skills, or emotional intelligence in the
workplace are more successful Daniel Goleman
• The resulting analysis indicates that high emotional
intelligence does have a relationship to strong job
performance (emotionally intelligent people make
better workers). O'Boyle, E. H., Humphrey, R. H., Pollack, J. M., Hawver,
T. H. and Story, P. A. (2011)
THE LATEST SCIENCE
• The study appears in the journal Social Cognitive &
Affective Neuroscience that found specific regions
in the frontal cortex (behind the forehead) and
parietal cortex (top of the brain near the back of
the skull) were important to both general and
emotional intelligence. Study leader Aron K. Barbey, 2013
• "Historically, general intelligence has been thought
to be distinct from social and emotional
intelligence," …Barbey said… “the results [of the
study]are of broader interest because they illustrate
the interdependence of general and emotional
intelligence in the healthy mind.
IMPROVE YOUR EQ
• You will need to use your hunches, instincts, and
feelings to gather…facts, and information
• It is critical to take an interest in others
• to listen to others
• you will need to be open to learning about another
persons views, problems, and concerns.
FIRST
• What are emotions?
• Emotions are information
• There purpose is to guide us and let us know when a
NEED is not being met.
EXAMPLES:
• When we feel lonely our connection needs
with other people are not being met.
• When we are afraid our safety needs are not
being met.
• When we feel rejected our acceptance
needs are not being met.
• To clue into the Needs that are not getting met you
need to process the emotional information your are
feeling.
THERE ARE FOUR AREAS OF
EMOTIONAL INTELLIGENCE
#1 EMOTIONAL IDENTIFICATION
• Your capacity for self-awareness: being
aware of your feelings as they occur.
• Being able to label specific feelings in
yourself and others.
• The ability to identify emotions in someone's
face, tone of voice, and body language.
• Discussing and communicating emotion
clearly
SELF AWARENESS
• The Book
WHY DO WE
• Cringe
• Sweat
• Tingle
THE ABILITY TO IDENTIFY EMOTIONS IN
SOMEONE'S FACE, TONE OF VOICE, AND
BODY LANGUAGE.
• Fear
• Horror
• Terror
• Joy
• Happiness
?
#2 USING EMOTION AS YOU THINK
• The ability to use emotion as you analyze, problem
solve, and make a decision.
• Letting feelings guide what you think about
something.
WHAT WOULD YOU THINK? WHY?
What would you do? Why?
#3 EMOTIONAL UNDERSTANDING
• Ability to solve emotional problems and dilemmas.
• The ability to understand the inter-relationships
between emotions, thoughts and behaviors.
THE DILEMMA
• Two young men, brothers, had gotten into serious trouble. They
were secretly leaving town in a hurry and needed money.
• Karl, the older one, broke into a store and stole a thousand
dollars.
• Bob, the younger one, went to a retired old man who was
known to help people in town. He told the man that he was
very sick and that he needed a thousand dollars to pay for an
operation. Bob asked the old man to lend him the money and
promised that he would pay him back when he recovered.
Really Bob wasn't sick at all, and he had no intention of paying
the man back. Although the old man didn't know Bob very
well, he lent him the money.
• So Bob and Karl skipped town, each with a thousand dollars.
That are both bad choices… okay now
answer
• Which is worse, stealing like Karl or cheating like
Bob?
• for the Bob people…Why do you think it is worse
cheating the old man?
• For the Karl people…Why do you think it is worse to
steal from a store?
• Are your feelings helping you decide?
#4 EMOTIONAL MANAGEMENT
• The ability to take responsibility for your own
emotions.
• The ability to turn emotions into positive leaning
experiences
• The ability to help others identify their emotions.
WHAT DO PSYCHOLOGISTS TEACH
ABOUT EMOTION
• There are only two states from which you can respond to any
situation. love (and focus on honoring, edifying and validating
the other person) fear (and focus on what you need). Every
other response or emotion fits into these two categories.
• There are two core fears which drive most human behavior.
fear of failure (fear of not being loved, valued, appreciated or
wanted) and the fear of loss (that you won’t have what you
need, want or deserve)
• When you experience fear you automatically cast the other
person as the bad guy and yourself as the good guy. This
rationalizes our own bad behavior.
IN ESSENCE
Knowing how to separate healthy from unhealthy
feelings and how to turn negative feeling into
positive ones.
Fear
Love