Seetec JobPath Event
Partnership Presentation
Thursday 23rd January
Contents
• Seetec Overview
• Why is Seetec bidding for JobPath?
• JobPath Overview – what we know
• Seetec’s approach to JobPath
• Key Considerations and expectations
• Working with Seetec
• Partnership approach
• Expression of Interest process
• Q&A Session
2
Seetec Overview
3
Seetec Overview
4
Seetec’s values
• Organic growth, independent
• Social purpose organisation
• Values
- We respect and value others
- We empower people to take ownership and achieve
- We support and encourage
- We are open and honest
- We work collaboratively
5
Why is Seetec bidding?
6
Why is Seetec bidding?
• Leading provider of welfare services in UK
• Apply transferable expertise
• Labour market, business, cultural similarities
• Strongly believe we can make a positive contribution
• Help drive down long term unemployment
7
JobPath Overview – what we know
8
JobPath Overview – the facts
• First programme of its type procured via
Department of Social Protection
• Designed to offer additional support for longterm unemployed to move into sustainable
employment
• 6 key client groups include those in receipt of
jobseeker benefits for less than 12 months, 1-2
years, 2-3 years, 3 years or more, at risk of
becoming LTU, currently part-time
• Single provider contracts will run for 4 +1 +1
years with a 2 year run down for each area.
9
JobPath – Key Milestones
1) Each client must complete a Personal Progression Plan (within
20 days of referral)
2) PPP regularly reviewed (every 20 days)
3) CV development, employability skills workshops, interview skills,
job search activities, specialist interventions
4) Job broking
5) Referral to external training/work experience “stops the clock”
6) Provision of in Employment Support for minimum of 13 weeks
10
Payment Model
• Bidders submit pricing and performance offer for each
Referral Group
• Registration fee on satisfactory completion of a valid PPP
• 13, 26, 39 and 52 weeks job sustainment fees
• Job start within 52 week period and over 30 hours p/w.
• Employment rate discounts (4 - 16%)
11
JobPath – the geography
Lot 5: Lots 1 & 4
Lot 6: Lots 2 & 3
12
Volume Breakdown
West
Midlands North
North East
North West
Total
Y1
8,594
10,863
8,639
8,192
36,288
Y2
9,452
11,948
9,502
9,010
39,912
Cork Central
South East
Mid Leinster
Total
7,981
10,164
8,774
26,919
8,806
11,215
9,681
29,702
6,671
8,496
7,334
22,500
6,434
8,194
7,074
21,702
29,892
38,069
32,863
100,823
Mid West
South West
Midlands South
Total
8,597
5,606
9,036
23,239
9,486
6,186
9,969
25,641
7,390
4,819
7,766
19,975
7,217
4,706
7,585
19,509
32,690
21,317
34,357
88,364
Dublin Central
North Dublin
South Dublin
Total
12,832
7,954
10,554
31,341
14,126
8,756
11,619
34,501
13
Y3
7,394
9,347
7,434
7,048
31,224
10,016
6,209
8,238
24,463
Y4
7,207
9,111
7,245
6,870
30,433
9,366
5,806
7,704
22,876
Total
32,647
41,270
32,820
31,120
137,857
46,340
28,726
38,115
113,181
People
• Recruitment, retention, training and development
• Flexible, scalable staffing structures
• Performance management framework
• Example key functions:
- Personal Advisor (PA)
- Employment Consultant (EC)
- Job Broker (JB)
- Administration
- Centre Manager (CM)
14
Seetec’s approach to JobPath
15
Our Approach – Delivery Model
•
•
•
•
•
Currently in development
Input from potential supply chain is critical
Building on ‘what works’ from existing programmes
Refreshingly new; delivering results
Key elements of the personalised client journey:
– Motivation and empowerment - behavioural change
– Employability support and job brokering
– Employer led
– Service brokering and advocacy
– Specialist interventions and complementary services
– In work support and career development
16
Our Approach – Local everywhere
• Aligning services to
local labour markets
• Working with local
providers and
community
organisations
• Creating local
networks
• Capacity building
17
Our Approach - IT
• Provider Enterprise – customer
management system
• Qlikview business intelligence
software
• Customer Resource Manager
• ‘Employability Cloud’
• E-learning – innovative delivery
• Information Security
• Hosted Managed Services
18
Our Approach – Revenue
• Payment made on development of
PPP;
• Payments on outcomes – job
sustainment of 13, 26, 39, 52 weeks
• Supporting evidence for engaging
banks
19
Key considerations and expectations
20
Key risks
• Working capital and cash flow
• Referrals/volume fluctuations
• Performance and labour market downturn
• Reputation/publicity
• Resourcing/capacity
21
Resources
• Size and facilities (delivery hub/peripatetic delivery)
• Business-like environments, open plan
• Separate 121 and group inductions
• Resource planning within specification
(we will share our assumptions)
• Public transport links, easy to find, easy access
(60 minute travel time)
• Provide transport costs
22
Processes/ IT
• Compatibility
• Drives efficiency
• Client tracking
• Management Information – using data to drive performance
• Audit and compliance – Some UK competitors failed at this
which resulted in fraud
• Information Security requirements/Data Protection
23
Subcontracting approach
24
Who do we want to work with?
• End to End providers – manage the
entire client journey from referral to
employment outcome
• Specialist Intervention partners: provide
services that address specific client
needs such as education, training,
employment experience or specialists
e.g. managing health conditions
• Skills: providers of ‘complementary’
provision e.g. basic skills,
Apprenticeships
• Referral partners: provide
complementary support including
financial management, skills, addiction
support, and housing advice.
25
Partnership – What you can expect
Seetec will deliver JobPath using a Prime Contractor model
Successful organisations will be part of a
team which has:
• Access to our state of the art IT
systems
• Access to online resources and
delivery materials
• Daily dashboard Management
Information that enables you to
performance manage effectively
• Support and capacity building
• Sharing of best practice across the
network
• Ability to maximise outcomes by
working together with employers.
26
What you can expect (2)
• Treated like a Seetec centre
• Dedicated point of contact
• Detailed profiles and targets
• Schedule of performance, quality and compliance reviews and site
visits
• Performance and quality improvement plans
• Administration support
• Helping you understand cost base
• Levels of intervention proportionate to performance
27
Partnership Approach
28
Expression of Interest process
29
Expression of Interest process
Sections:
1 – Contact Details
2 – Current service delivery
3 – Organisation overview/
capacity
4 – Training Providers
5 – Employment Related
Services
6 – Charities/ complementary
services
7 - Contract history
8 – Geographical coverage
9 – Quality practices/ policies
10 – Financial data
11 – Sign Declaration
Seetec JobPath EoI
30
Key JobPath Dates
• ITT was released 13th December 2013
• Deadline for submitting Expression of Interest form
is 10am Wednesday 29th January
• Short-listed partners informed by W/C 3rd February
• Partner negotiations to take place between 31st
January and 14th February.
• Presentations/ demonstrations may be required
• Referrals commence in October 2014
and continue for 4 years
• 2 year rundown
31
Next Steps
Access our EOI at:
http://www.seetec.ie/partnershipopportunities-in-ireland
Or contact us at:
bizdev@seetec.co.uk
Speak to: Claire O’Callaghan – Business
Development Manager Ireland on
+353 86 8210145
or Peter Walkerley on +44 7771 353 729
32
Q&A
33