KOFAX Overview
Applications mailed into the Midland processing center are sorted
scanned by staff into the system. Applications are output to
accessible by Kofax Central Site system for import into Kofax. The
software performs Quality Control, Validation and Barcode
also converts the images to PDF format and releases it and the
further processing.
KOFAX software
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Kofax software currently supports Mail and Fax inbound
document processing for Eligibility System (TIERS) and
Enrollment Broker
Index:
Mail
Document
Index
Image
FAX
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Index
Capture
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• Case #
• Case Head Info
• Table of Contents
Content
Repository
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High level processing
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Kofax processing includes
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SCAN - Functionality provides cleaner scans, more extracted data, increased image quality
and greater management of “blank-back” page detection
QUALITY CONTROL
RECOGNITION – 3 of 9 and QR barcodes
VALIDATION
PDF GENERATION – converting tiff/jpeg format to PDF format
RELEASE - Release PDF and XML for further processing
Other features available
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Optical Character Recognition (OCR) -> Optical Character Recognition - Recognition of
written handwritten, typewritten, or printed text on a form
Optical Mark Recognition (OMR) - > Optical Mark Recognition - Recognition
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Kofax Module Definitions
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The Scan module is the first Kofax module used to process the prepared batch. In the Scan module, batches can be
created, opened, suspended, deleted and closed. The contents of the batches can also be edited before they are sent
to the next module. The enhanced functionality provides cleaner scans, more extracted data, increased image quality
and greater management of “blank-back” page detection.
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The addition of QC (Quality Control) Later functionality to the system allows an operator to correct an image without
the need to rescan the document. This results in a much more time efficient method to achieve a higher-quality
output.
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The Kofax Recognition module is an unattended service that is configured and processes the batches without human
intervention. The batches ready for Recognition are automatically processed and sent to the next module specified for
the batch. This module(s) performs image cleanup and extracts OCR/ICR data from images. It is required for any batch
that uses automatic form identification, automatic document separation, automatic image cleanup or automatic data
capture.
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The validation module is handled inside the native functionality of Kofax. A Validation screen will be added to the
process workflow, but only metadata issues that are standard across all batch classes in the system will trigger a
batch to enter this queue. Problems of this nature are normally caused by environmental issues related to the
network, database, or SAN.
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The PDF Generation queue is an unattended service that is configured and processes the batches without human
intervention. The batches ready for PDF Generation are automatically processed and sent to the next module
specified for the batch.
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Release module - Batches that have successfully completed all the previous Kofax modules configured for the batch
class are routed to the Release module. Documents are released individually based on doc types defined for the batch
class.
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