University of California: Introduction of UC Living Well and StayWell Presented by: Nancy Huey, Project Manager University of California Health and Welfare Policy and Program Design Today’s Presentation UC Living Well partnerships UC/StayWell strategy StayWell Health Management Company UC/StayWell program Data sharing Privacy Questions UC Living Well Location Programs Recreational Sports Facilities Student Affairs Wellness Program Partners UC and StayWell Partnership Consistent message from UC StayWell Health Assessment Skills for increasing wellness Health Assessment Followup StayWell Worksite Wellness Programs StayWell Health Management • Recognized Leader with Strong 30-year History • Demonstrated Positive Health Outcomes • Committed to Research, Quality, Customer Care • Multiple Channels: Telephonic, Online, Print, Onsite • Strong Customization and Development Capabilities • Demonstrated integration Capabilities The National Business Group on Health StayWell Winners: •Platinum winner – Motorola •Gold winners – Pepsi Bottling Group, Roche, Mack/Volvo, Northeast Utilities •Silver winners – Sprint, Target StayWell Award Winning Programs: 2007 – Pepsi Bottling Group 2006 – Roche, Inc. (honorable mention) 2003 - Fairview Health 2002 - HMSA 2001 - Northeast Utilities 2000 - Caterpillar CIGNA DaimlerChrysler 1998 - Applied Materials Chevron 1997 - Motorola 1995 - Cigna 1994 - Quaker UC/StayWell Program Complete Health Assessment Triage & Stratification Enrollment into Coaching, Mail or Web Wellness Coaching Programs Mail-based Programs Web-based Programs Participant Engagement Package • Multiple Engagement Pieces • Customized for UC • Targeted fulfillment Hallmark Insights Incentive Program StayWell Online Suite & Health Assessment 2004, 2005, 2006 won eHealthCare Web Platinum awards in the categories of health content, site design and overall quality. 2006 recognized by The International Academy of Digital Arts and Sciences as a Webby Award Official Honoree. Participant Experience Step 1: Invite & incent Step 3: Stratify according to risk, stage of change and preferences Step 2: Assess for risks & identify target audience Phone-based Health Coach Program Lifestyle High • Back care • Blood pressure Step 4: Invite into • Cholesterol • Eating Ready • Physical activity Mail Program Low & Mod • Smoking • Stress • Weight management NextSteps program based on risk and readiness for change Not Ready Readiness Mailing NextSteps Behavior Change Programs Intervention Programs - Back care - Blood pressure - Cholesterol - Eating - Physical activity - Smoking - Stress - Weight management Online-Based Program Six-week to 12-mo. Programs Integrated with the Online Health Assessment Personalized & Comprehensive Mail-Based Program Educational Information sent over a six-month period Wellness Coaching Process Collaboration vs. Expert Prescription Success Factors Online Coordinator ToolKit Purpose of Online Coordinator Toolkit Privacy and Confidentiality Final Question Do you want us to share this health information with your health plan so they may inform you of additional programs for which you may be eligible? Yes: data feed to health plan No: no data will be sent Questions?