University of California:
Introduction of UC Living Well and
StayWell
Presented by:
Nancy Huey, Project Manager
University of California
Health and Welfare Policy and Program Design
Today’s Presentation
 UC Living Well partnerships
 UC/StayWell strategy
 StayWell Health Management Company
 UC/StayWell program
 Data sharing
 Privacy
 Questions
UC Living Well
Location Programs
Recreational Sports Facilities
Student Affairs
Wellness Program Partners
UC and StayWell Partnership
Consistent
message from
UC
StayWell
Health
Assessment
Skills for
increasing
wellness
Health
Assessment
Followup
StayWell
Worksite Wellness
Programs
StayWell Health Management
•
Recognized Leader with Strong 30-year
History
•
Demonstrated Positive Health Outcomes
•
Committed to Research, Quality, Customer
Care
•
Multiple Channels: Telephonic, Online, Print,
Onsite
•
Strong Customization and Development
Capabilities
•
Demonstrated integration Capabilities
The National Business Group on Health StayWell Winners:
•Platinum winner – Motorola
•Gold winners – Pepsi Bottling Group, Roche, Mack/Volvo, Northeast Utilities
•Silver winners – Sprint, Target
StayWell Award
Winning Programs:
2007 – Pepsi
Bottling Group
2006 – Roche, Inc.
(honorable mention)
2003 - Fairview Health
2002 - HMSA
2001 - Northeast Utilities
2000 - Caterpillar
CIGNA
DaimlerChrysler
1998 - Applied Materials
Chevron
1997 - Motorola
1995 - Cigna
1994 - Quaker
UC/StayWell Program
Complete Health Assessment
Triage & Stratification
Enrollment into Coaching, Mail or Web
Wellness Coaching Programs
Mail-based Programs
Web-based Programs
Participant Engagement Package
• Multiple Engagement
Pieces
• Customized for UC
• Targeted fulfillment
Hallmark Insights
Incentive Program
StayWell Online Suite & Health Assessment
2004, 2005, 2006
won
eHealthCare
Web Platinum
awards in the
categories of
health content,
site design and
overall quality.
2006 recognized
by The
International
Academy of
Digital Arts and
Sciences as a
Webby Award
Official
Honoree.
Participant Experience
Step 1: Invite & incent
Step 3: Stratify according
to risk, stage of change and
preferences
Step 2: Assess
for risks & identify
target audience
Phone-based
Health Coach
Program
Lifestyle
High
• Back care
• Blood pressure
Step 4: Invite into
• Cholesterol
• Eating
Ready
• Physical activity
Mail
Program
Low &
Mod
• Smoking
• Stress
• Weight management
NextSteps program
based on risk and
readiness for change
Not Ready
Readiness
Mailing
NextSteps Behavior Change Programs
 Intervention Programs
- Back care
- Blood pressure
- Cholesterol
- Eating
- Physical activity
- Smoking
- Stress
- Weight
management
Online-Based Program
 Six-week to 12-mo. Programs
 Integrated with the Online
Health Assessment
 Personalized & Comprehensive
Mail-Based Program
Educational
Information sent over
a six-month period
Wellness Coaching Process
Collaboration vs.
Expert Prescription
Success Factors
Online Coordinator ToolKit
Purpose of Online
Coordinator Toolkit
Privacy and Confidentiality
Final Question
Do you want us to share this health information
with your health plan so they may inform you of
additional programs for which you may be
eligible?
Yes: data feed to health plan
No: no data will be sent
Questions?