Implementation Plan
on the IT Strategy
for the
Social Welfare Sector
Ms Winnie Tam
Senior Social Work Officer (Information Systems and Technology)
Social Welfare Department
31 July 2013
Recommendation : to be
implemented in two phases
Reason : Funding resources
Phase 1 (2013 – 2015)
- additional funding resources is not required
- 11 Recommendations (1, 3 to 7, 9 to 13)
Phase 2 (2015 – 2017)
- involve funding allocation
- 2 Recommendations (2 & 8)
Implementation Plan For
Phase 1 (2013 – 15)
Strategy I
Enhancing IT capacity for NGOs of
different sizes, in particular those
lagging behind the general trend
Recommendation
Proposed Measure
Implementation
Schedule
2013-14
Recommendation 1 Self-assessment
template
To enable NGOs to
self-assess their IT
capability and
Use of the template as
relative level in IT
a self-assessment tool
development


2014-15
Recommendation
Proposed Measure
Implementation
Schedule
2013-14
Recommendation 3  Importance of project
management when
To strengthen project
planning their funding
management in IT
applications for IT
projects
projects
 On-going support to
NGOs to make one-off
provision for project
management


2014-15
Recommendation
Proposed Measure
Implementation
Schedule
2013-14
Recommendation 4
To promote the use
of new technologies
for more costeffective service
delivery and better
communication with
service users
 List of successful IT
projects funded by SWDF
to facilitate sharing on the
cost-effective application
of IT technologies in
service delivery
2014-15

Recommendation
Proposed Measure
Implementation
Schedule
2013-14
Recommendation 5 To revise the IT Project
Evaluation Report
To strengthen
under SWDF
NGOs’ evaluation
on completed IT
projects
2014-15

Recommendation
Proposed Measure
Implementation
Schedule
2013-14
Recommendation 6  To provide opportunities
for NGOs, through the
To foster closer
subvented activities of
partnership
HKCSS, to share
between the
experiences in the
Welfare and IT
engagement of IT sector’s
Sectors
professional support

2014-15
Strategy II
Providing more Flexibility
in Funding IT Projects
Recommendation
Proposed Measure
Implementation
Schedule
2013-14
Recommendation 7  To encourage NGOs
to adopt new IT
To enable NGOs to
service models under
adopt new IT service
the existing scope and
model as an
funding parameters of
implementation
the SWDF
option under the
SWDF

2014-15
Strategy III
Enhancing data security
and web accessibility
Recommendation
Proposed Measure
Implementation
Schedule
2013-14
Recommendation 9
To strengthen data
security
 Inclusion of data security
improvement measures
 Continuous support NGOs to
make provision for data security
measures
 To lift the current restriction in
SWDF on application for IT
projects related to “Intranet
including setting up of Local
Area Network”
2014-15



Recommendation
Proposed Measure
Implementation
Schedule
2013-14
Recommendation 10 Advising NGOs the
importance of
To promote web
meeting web
accessibility
accessibility standards
with due regard to
- Disability Discrimination
Ordinance
- Web Content Accessibility
Guidelines (WCAG)

2014-15
Strategy IV
Sharing of resources and
experiences in IT development
and management
Recommendation
Proposed Measure
Implementation
Schedule
2013-14
Recommendation 11  Appoint HKCSS as an
agent of SWD
To promote
knowledge and
 E-platform as one of the
experience sharing
subvented projects of
through an eHKCSS
platform
 Sharing of information
on SWDF projects

2014-15
Recommendation
Proposed Measure
Implementation
Schedule
2013-14
Recommendation 12
To encourage sharing
of IT applications
among NGOs
 To offer opportunities for
NGOs to provide
information on the IT
applications owned by
respective NGOs and
encourage them to share
with other agencies

2014-15
Other Recommendation
Recommendation
Proposed Measure
Implementation
Schedule
2013-14
Recommendation 13  To lift the current restriction
in SWDF on applications for
To put aside the
IT projects related to CIS
deployment of the
Client Information
System of SWD to
subvented integrated
family service centres
2014-15

Implementation Plan For
Phase 2 (2015 – 17)
Recommendation 2
To advocate IT planning and to consider the provision of
additional resources to assist NGOs in conducting
comprehensive IT plans that are in line with their current
state of IT adoption and business objectives
Implementation Plan For
Phase 2 (2015 – 17)
Recommendation 8
To expand the ambit of the Block Grant under the LF to
provide funding support for replacement and upgrading
of IT infrastructure
Funding Resources Implication
Begin from the third through fifth year
Consultation and administrative procedures
Review of the Information
Technology (IT) Strategy for the
Social Welfare Sector
SWD Homepage
 NGO Corner
IT in the Social Welfare Sector
( http://www.swd.gov.hk/en/index/site_ngo/page_itwelfare/)
Enquiry
Ms Winnie Tam, Senior Social Work Officer
(Information Systems and Technology)
Tel : 2136 8712
Mr Leung Pui-kei, Social Work Officer
(Information Systems and Technology)
Tel : 2136 8737
Thank You