BT Wholesale Ethernet Roadmap Release Update
16th January 2013
Agenda topics
Topic
Speaker
Release AF update
Shaun Harrison
Release AG update
Shaun Harrison
Bespoke Access
Shaun Harrison
Portal Improvements
Iain Harrison
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2012 British Telecommunications plc
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Roadmap release update
Release AF
Shaun Harrison
4
LEGAL NOTICEThe information contained in this briefing is confidential information as per your terms and conditions with BT. Please do not
forward, republish or permit unauthorised access. The content is accurate at the time of writing and is subject to change.
Release AF roadmap update
Area
Details
Product Position & Benefits
• Bills to stop at leadtime CRD. * CRD for ceases have a
minimum notice period based on the contractual notice *
L2C
Cease journey improvements –
• Stopping bills at leadtime CRD
C2M
• All aspects of a Bespoke Access Solution, including:
- amend an inflight order
- ability to quote
- provide Etherway orders over a Bespoke Access Solution
- repair
- cancel order
- cease order
T2R improvements –
• Reduction of unnecessary fault reporting and raising of
• mandatory usage of stand alone line
faults, through an introduction of mandatory self-diagnostic
test; EAD Alarms Consumption;
test on the Portal before being able to raise a fault.
• Changes to the amend fault journey to enable visibility if
any amendments customer makes to fault details after they
have been submitted (currently only visible internally).
Order journey improvement –
• In case there is a shortfall on the first exchange an option
• Exchange Capacity Check
will be provided via an alternate exchange.
• One-off and rental price for both the exchanges will be
available.
Further Cycle Time improvements: • Further portal improvements for order placement:
• Front end portal improvements /
• Simplifying & shortening the order entry journey time
T2R
L2C
L2C
Bespoke Access Service
Enhancements to eCoPlus Portal
5
• Iain Harrison to detail further
Launch
Date
(Jan)
Launched
Q1
Launched
Launched
Launched
Roadmap release update
Release AG
Shaun Harrison
6
LEGAL NOTICEThe information contained in this briefing is confidential information as per your terms and conditions with BT. Please do not
forward, republish or permit unauthorised access. The content is accurate at the time of writing and is subject to change.
Release AG roadmap update
Area
Details
Product Position & Benefits
Launch
Date
C2M
Managed Install Phase 1 (of 3) – EAD
• Re-orchestrates the Etherway and Etherflow orders for combined CPE
and service for Etherway delivery
March
2013
C2M
Minor portal improvements for GEA
•
March
2013
•
•
•
C2M
Bespoke Access - further requirements •
•
L2C
EFM improvements
C2M
EAD extended reach
7
Extension Kit option being removed from provide order (this isn’t
compatible with Standard Openreach Appointment)
FTTP External Visit – Default option being changed from “End User
Access Granted” to “End User Presence Required” (this is to enable
Appointment amend if necessary)
Improved guidance text on Portal for appointment selection and
appointment start date error text [eg when an incorrect date is
selected]
KCI text change on Delay KCI (confirming that amend order is required
to request new appointment date, or to accept Openreach offered
appointment date)
Further requirements from those delivered in AF
Fix a fault, modify, track delivery/progress, monitor available capacity
• Improving the current EFM and EAD Fibre journey:
• Enabling additional contact details to be captured (aligning EFM with
Fibre)
• Interface type improvements for passing to customers (EFM only)
• Improvements to the logic to determine the CRD of a Cease order to
prevent CRDs being set inappropriately such as on weekends or holidays,
ie when we are unlikely to be able to honour the date
• To extend the maximum radial distance of an EAD for all variants: 10M,
100M and 1G from 25/35km to 45km
March
2013
March
2013
Moved to
AH
BT Wholesale Ethernet Product Roadmap
Dec 2011
Dec. 10GB
EEC
Launched
Dec. Etherway
upgrade 10Mb –
100Mb launched
Dec. 35Mb EFM
Launched
Dec. Auto
negotiate off
launched
JanMarch
2012
April–
June 2012
Feb address
matching upgrade
launched.
April 2012 Front
end portal
enhancement
Feb Automated
abortive visit
charges
May 2012
Superfast GEA.
London &
Manchester
Feb. Low cost
1Gb SLT
reduction from 93
to 33 days
March Default &
Multi-CoS
Etherflow
connected
April Etherway 1G
modify to low cost
(5y)
Mar ELAN
Coordinated
handover
July –
Sept
2012
Oct –
Dec
2012
JanMarch
2013
July /Aug 2012
EEC Resilient
Oct:
MSO/PEW
Improvements
Jan: Cease
process
improvements
Aug. GEA
FTTP Launch:
80/20, 330/20,
330/30
Oct: eCo+
portal
improvements
June Automated
Port/VLAN modify
June 2012
Etherway shared
access
June/July 2012
Shared Access
Reporting
Oct:
Openreach
Batphone
Aug:
Secondary site
contact
information
Oct: Systems
Error and
diagnostic
enhancement
Aug. Error
codes/guidance
June 2012 Front
end portal
enhancement
April 2012 – March 2013 Superfast GEA roll-out
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Apr. Bespoke
Access –
Associated
orders
(EAD+Radio
etc)
Jan: eCo+
usability
improvements
Feb.
Performance
SLA
Feb. eCo B2B
Gateway
Phase 1
April –
June
2013
Apr. Pricing Tool
& eCo linkage
Apr. Bespoke
Access Telehouse
May. Bespoke
Access – I.O.M,
Hull
May: Managed
Install Phase 1
(EAD)
May: Managed
Install Phase 2
(EFM)
Etherway
External Shift
Release Roadmap Q&A
9
Portal Improvements
Capacity checker
Item details : check availability
If fields not completed
and check availability
button pressed you will
get an error
11
Item details : check availability
Click on ‘CHECK AVAILABILITY’
12
Single Exchange Scenario
Free capacity on best available
exchange
13
Item details : check availability (Single exchange)
If no shortfall on best exchange then standard message
displayed outlining available bandwidths and resilience
options.
14
Item details : check availability (Single exchange)
You must perform the “check availability” upon changing the one of
the required fields or else you will receive an error message.
15
Multiple Exchanges Scenario
No free capacity on best
available exchange
16
Item details : check availability (multiple exchange)
Click on ‘Check Availability’
17
Item details : check availability (multiple exchange)
Two exchanges are displayed the “best” which has a shortfall and will therefore have longer
lead time (min additional 5 days) and an “alternative” that also suitable but will not have a
provision delay. It may however have an additional cost
Please note that if the exchange shows only ‘Standard’
this means the exchange falls beyond 25Km from the
site (extended reach) which means ’10Mbit/s’ and
‘100Mbit/s’ will not be supported.
18
Remaining journey will be common for single and
multiple exchanges
19
Item details : Order details
Order details fields will be displayed on the
same page when the user clicks on ‘Continue’
button.
Site Details: Room, Floor & Rack are now
located under the “site access details” button
20
Item details : Entering Order details (Room, floor
and location)
Click on ‘OK’
once these
details are
entered
21
Item details : Entering Order details
Room, floor and location will be updated
on this page
22
Product configuration
The bandwidth with which the
capacity check has been made
will be defaulted on the
product configuration screen
The interface type will be
defaulted as per the
bandwidth
23
Product configuration
The bandwidth on this screen is changeable
if required
Warning message in RED will
be displayed indicating the risk
of selecting a bandwidth with
which the capacity check has
not been made.
24
FURTHER PORTAL
IMPROVEMENTS
25
Add Item Details Page
Network Name
label changed to
“Network
Reference” on the
main page
The full address that was selected on
the pick applet is visible on the front
screen of Eco+ rather than just
postcode & street number
Room, Floor and Location are shown in
one line
26
Add Item Details Page
NTE Shipment
Address Tick
box and Hover
text added
All “>” on replaced with a
“Search” button
27
Create New Address Pop up
Option to enter the
“Building name” or “Street
Number” or both.
28
Configuration Page
List changed from
radio buttons to
drop down box.
29
Configuration Page
ECC banding field
has been changed to
a mandatory field
called 'Preauthorised Excess
Construction Charge
up to a maximum
value of £'.
30
My Basket Page
Remove is changed to a
button and moved to the
right.
Bundle selection: Click
“EDIT” to raise Etherflow
and address any orders
with Red Flags before
Validation.
Validation must
be applied after
order selection
and before
continuing to the
next page
Bundle
Selection
message
Continue button is not available till
user performs Validate Network
31
Order Summary Page
Revised
message
regarding Time
Related
Chargers and
customer
required date.
Ability to view
summary order
prior to
submission
including network
ID, billing account,
order type and
post code
32
Track Orders Page
New link added for All email KCIs
33
Track Orders Page
The pop-up will show all the emails sent to
the customer.
34
Portal Improvements Q&A
35
Quick Poll
LEGAL NOTICEThe information contained in this briefing is confidential information as per your terms and conditions with BT. Please do not
forward, republish or permit unauthorised access. The content is accurate at the time of writing and is subject to change.
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Thank you for joining us on the
call today
LEGAL NOTICEThe information contained in this briefing is confidential information as per your terms and conditions with BT. Please do not
forward, republish or permit unauthorised access. The content is accurate at the time of writing and is subject to change.
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