CEN / CENELEC / TC 004
“Services for Fire Safety and Security Systems”
EN 16763
Martin Harvey
Member British Standards working group FSS 000
Purpose and Usage of this Document
These slides are designed with the purpose of providing insight into the standard development and to
encourage better understanding and acceptance in the European countries. The use of these slides
for discussions within the national Trade Associations, TC 4 Mirror Committees and other interest
groups
European Services Directive
Origin and Background for European Services Standards
1. The Directive, 2006/123/EC, on services in the Internal Market ("Services
Directive= SD") lay claims to all EU nations to remove all legal &
administrative barriers to trade, to release the untapped growth potential of
services markets in EU.
2. The SD challenges European Standards (EN) and competence schemes to
guarantee quality (SD article 26)
3. EU Commission and CEN encourage the stakeholders to define ENstandards on how to provide services in their sector (Programming Mandate
M/371). The proposed amendment to this document foresees the extension
from horizontal to sectorial standards, which is in line with the intent of TC 4.
May 2014
CEN/CLC/TC4 "Services for Fire Safety and Security Systems"
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Typical situation today in Europe to provide services for fire safety
or security systems
There is no European standard defining requirements for a company and its staff in providing services
for fire safety or electronic security systems. For each country (EU or EFTA), there are individually
defined requirements and individually designed application processes. Attaining approval requires
specific knowledge of national laws & regulations and national application standards.
European Level (CEN TC72 + TC191 + CLC TC79)
Products
Products
Products
Products
Products
Product
Standards
Systems
Systems
Systems
Systems
Systems
System
Standards
Application
Application
Application
Application
Application
Application
Standards
National Level
Application
Application
Application
Application
Application
Application
Standards
May 2014
Services
Standard
CEN/CLC/TC4 "Services for Fire Safety and Security Systems"
Laws &
Regulations
3
View to the future situation with a common European services
standard to provide services for fire safety or security systems
One European standard defines commonly understood quality requirements for services providers and
its staff. This services standard is complementary to the application standards and does not conflict with
national laws & regulations. Where European application standards are not in place, the services
standard calls for use of other applicable (e.g. national) standards to be used.
European Level (CEN TC72 + TC191 + CLC TC79 + CEN/CLC TC 4)
Products
Products
Products
Products
Products
Product
Standards
Systems
Systems
Systems
Systems
Systems
System
Standards
Application
Application
Application
Application
Application
Application
Standards
+
Services
Standard
National Level
Application
Application
Application
Application
Application
Application
Standards
May 2014
CEN/CLC/TC4 "Services for Fire Safety and Security Systems"
Laws &
Regulations
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Where is the value of such a standard?
The real question at hand is the true value in shifting from national based to European based standards. Understandably,
every country with established national standards has its concerns and will argue the unnecessary efforts and costs. But
we need to take the bigger picture into consideration, which is working together as a unified market thereby creating the
long-term value we need.
Here are some of the key areas of value:
Market Impacts
• Provides higher stability of requirements across Europe
• Customers with multiple European sites have one defined quality level for suppliers of
Fire Safety and/or Electronic Security systems
• Standard is fair for all sizes of companies
Quality
• Secures a common base for quality in all services, which is valid for all.
• Minimum quality of installed systems can be expected with secondary impacts (e.g.
reduction of false alarms)
Export
• Strengthens and supports European Export business.
Public Tenders
• Enables better access to European tenders.
• Publically funded projects will require a common quality basis.
Industry Policy
• Supports the intent and objective of the Security Industry Policy (stop loss of market
share in a globalized market)
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The Stages of Work
Planning
3.9 specification of protected objectives and scope of the
system(s) based on identified risks and boundary conditions
Design
3.10 placement and selection of products or their defining
characteristics , that together form a system to meet the
objectives of the planning
Installation
Commissioning
System
Verification
Handover
Maintenance
3.11 implementation of the design, specifically the
assembling, mounting and connecting of the relevant system
components
3.12configuration and testing of installation according to the
design
3.12 process of confirming that the commissioned
installation meets the planning,design,installation and
commissioned requirements
3.14 process of transferring of responsibility for the system
to the organization specified in the contract authorized to
accept the completed installation
3.15 combination of preventive and corrective activities
during the life of the system, which are intended to retain it
in ,or restore it to, a state in which it can perform the
required function
Source: CEN/CLC/TC 4 N 278
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CEN/CLC/TC4 "Services for Fire Safety and Security Systems"
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Proposal for Certification Process (Work in Progress)
Entity seeking
Certification for:
- Planning and Design
- in Country B
The entity seeking certification
submits all relevant documents
with the application.
The certifier assesses compliance
for the works the entity wishes to
provide.
Application
“Company X”
Certificate
Application for
Certification
Country B
Required
documentation
to conduct the
following Works
Certificate
for
- Planning
- Design
Country A
to conduct the
following Works
Certifier for
Country B
1
approved
c)
approved
2
1 = TC 4 requirements are fulfilled
2 = Country specific requirements are fulfilled
May 2014
a) Providing a certificate of
compliance with TC 4
requirements issued by
another country under the
same scheme for the same
Works would be the basis of
proof of TC 4 compliance.
b) If there is no certificate
provided/available, then the
Certifier conducts a full
assessment to establish TC 4
compliance.
- Planning
- Design
declined
Includes existing
certifications
under this
scheme.
declined
Country:
-B
Works:
- Planning
- Design
for
The Certifier conducts a full
assessment to establish
compliance with country
specific laws, regulations and
guidelines.
If all steps are successful, then the
certificate applied for is issued.
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So what may change ?
 The standard focuses on the service provider
 They need to prove who they are
 Demonstrate resource, infrastructure, knowledge and skills .
 Requirements for staff
 The standard will be looking for people who can prove expertise in
their declared field of work
 Three levels are indicated in the standard
 These are referenced to EQF level 5,4 and 3 (NVQ level 4,3,2)
i.e. Higher National certificate (HNC)
Vocational qualification level 3 ,GCE AS and A level
GCSEs at grade A - C
 Each discipline may have to enhance or develop sector specific
qualifications
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Next steps
1. The Working has now started work as an official item in CEN/CLC
2. The draft , CEN/CLC/TC 4 N 278 is being translated
3. This will be released for National comment
 Comments review scheduled for December 2014
4 We may see a finished standard in 2015 !
May 2014
EN 16763
CEN/CLC/TC4 "Services for Fire Safety and Security Systems"
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