Design Party Debrief
• WHAT?
• What is emerging here? What data or
observations stand out?
• SO WHAT?
• What do the data imply? Do you see a pattern?
Does it make a difference?
• NOW WHAT?
• What action may help us move forward? Who
else should be here?
Climbing Up & Down
The Ladder of Inference
Actions
I take based on beliefs
3. Now What?
Beliefs
Conclusions
Assumptions
Meanings
I adopt about the world
2. So What?
I draw
Reflexive
Loop
I make based on meanings
I add (cultural & personal)
1. What?
Data
I select from observations
Observable data and experiences
Adapted from
Chris Argyris
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What-sowhat-nowwhat - Canadian Positive Deviance