North East Partnership
September 2012
Personalisation
What does this
mean to you?
The Social Care Institute….
Personalisation means finding new ways to give people
• more choices
• making sure the right help gets to the right people
• making sure that carers and support workers get the
help they need
• making sure that everyone knows about the services
that can help them
• All this means it is about the person not just health or
social care services.
People who replied
• In total we heard from 13 different groups or
people from at least 6 different areas
5 Big Questions
1. How Personal Budgets are working
2. How people are getting support to use
ordinary services or be part of their community
3. What is helping to make Personalisation
work?
4. What is getting in the way of making
Personalisation work?
5. Do you want to share your story?
How Personal Budgets are working?
Getting support to use community
services
• Some great things – Get Connected
• Friends Action North East
We need to…
• Think about travel
• Work to help stay safe
What is helping make Personalisation
work ?
Local Leaders who make change happen Families, Providers, Personal Assistants,
We need to have…
Better information
More help to think differently
More choices of what to buy
What is getting in the way?
•
•
•
•
Confusing and not enough good information
Not having the right kinds of supports
The ‘rules’ not being clear
Staff or services finding it hard to change to
new ways of working
Big Things
Having a budget, can be
great, but getting it can be
hard and confusing
Its more than the money,
Its about having a good life
In your community
In Groups
Having a budget, can be
great, but getting it can be
hard and confusing.
• What are you really proud of?
• What do you want to change?
• What’s your big message to ADASS?
In Groups
Its more than the money,
Its about having a good life
In your community
• What are you really proud of?
• What do you want to change?
• What’s your big message to ADASS?
Planning for what you are going to
next
Your action plan