Integrating Assessments With Career Conversations

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Presented by:

Dr. Roberta Neault, Life Strategies Ltd.

www.lifestrategies.ca

Agenda

A Pan-Canadian perspective

10 tips for integrating assessments into career conversations

A Pan-Canadian Perspective

Funder

FLMM Career Development Services Working Group

Purpose

To identify and understand:

Current uses and limitations of assessment processes, models, and tools

Benefits associated with existing tools

Gaps and areas where new work may be needed

Methods

Literature review, key informant interviews, survey

Results

Little overlap between

What key informants taught

What survey respondents used

Some evidence of a “one size fits all” approach

Rich mixture of informal and standardized assessments

Caution to not over-rely on assessment instruments

Many specific assessments used with diverse populations

For career decision-making

Interest assessments widely used

Popular Assessment Tools

GROP

Considerations for Effective Use

Use a systematic, holistic framework

 e.g., the Wheel, developed by Amundson

Learn about a wide range of assessments

Research appropriate use of assessment tools for diverse client groups

10 TIPS FOR INTEGRATING ASSESSMENTS

WITH CAREER CONVERSATIONS

1. CHOOSE WISELY

Purpose of Assessment

Career decision-making

Employee screening and selection

Career and leadership development

Team strengthening

Succession planning

Types of Assessments

Informal

Checklists

Games

Fantasies

Forced-choice activities

Card sorts

Structured interviews

Formal

Needs

Interests

Skills

Aptitude/Achievement

Work Values

Personal Style

Qualification Levels

A – unrestricted access

B – university training in tests/measurements

C – advanced training and supervision

1.

2.

3.

4.

5.

6.

7.

8.

9.

10 Tips for Selecting Assessments

10.

Clarify goals

Consider the implications of testing (or not)

Decide to test or not to test

Determine budget

Identify special considerations

Avoid a “one size fits all” approach

Research options

Find the right tool(s) for your purpose

Determine logistics

Confirm qualification levels of assessment specialists

2. PREPARE

Allow Sufficient Time

Read and highlight

Manuals

Reports

Client files

Referral requests

Conduct additional research if needed

How Many Buds Are in the Image?

What Did You Miss?

Be Aware of...

Confirmatory bias

Self-fulfilling prophecy

Too narrow or too broad of a focus

3. INTEGRATE

Look at the Big Picture

Consider assessment goals

Integrate contextual information

Dig deeper

Question unusual or contradictory results

Check for missing information

Cross-check with other information sources

Explore flat profiles or random responses

Don’t get bogged down with irrelevant details

The Wheel

The top half of the Wheel includes external factors (e.g. opportunities, experiences).

__________________________

The bottom half of the Wheel includes personal characteristics

(e.g. skills, interests).

Reproduced with permission from Career

Pathways 2 nd Ed. ( Amundson & Poehnell, 2008)

4. REFLECT

Points to Ponder

Potential impact of assessment results

How best to communicate them

Charts?

Graphs?

Reports?

Case examples?

Role play?

Metaphors?

5. FOCUS THE CONVERSATION

Career Conversations vs.

Performance Conversations

Career conversations

Express career aspirations and concerns

Explore opportunities

Identify goals and next steps

May mention performance

Performance conversations

Focus on a review of performance

Provide an opportunity to benchmark

May identify gaps in need of development

If Performance is an Issue...

Ensure performance is “solid” in current job

Offer clear benchmarking and gap analysis

Identify specific strategies to build competency

Provide access to supports

Coaching, self-study, course, external training

Collaborate on action planning

Agree on change/growth plan and timeline

6. DON’T OVERINTERPRET

Explore Contradictions

7. DON’T “TEST AND TELL”

Beyond “Test and Tell”

“[Some] practitioners…conceptualize career counselling as a process of administering tests and providing occupational information.

Such views freeze career counselling at the turn of the last century.”

~Niles & Harris-Bowlsbey (2002)

Career Counseling Strategies and Techniques for the 21st Century

29

8. ESTABLISH “SMART” GOALS

SMART GOALS

MAJOR TASK 1

S pecific

M easurable

A chievable

R elevant

T ime-Limited

MAJOR TASK 3

GOAL

MAJOR TASK 2

MAJOR TASK 4

9. IDENTIFY

ACTION STEPS

Vision without action is merely a dream.

Action without vision just passes the time.

Vision with action can change the world.

~Joel Barker

10. FACILITATE

SHARING

Appropriate Sharing

Get “informed consent” up front

Who owns the results?

How will they be used?

Be strategic

How can the results be helpful?

How can they best be communicated?

10 Tips for Integrating Assessments with Career Conversations

1.

2.

3.

4.

5.

6.

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10.

Choose wisely

Prepare

Integrate

Reflect

Focus the conversation

Don’t overinterpret

Don’t test and tell

Establish SMART goals

Identify action steps

Facilitate appropriate sharing

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