Achieving Success
Reviewee Workshop
Aims
2 main aims:
• To provide an understanding of the review
process
• To introduce the SMART approach to objective
setting
Benefits of Reviewing
University
Individual
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•
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Clarification of expectations about
the individual’s contribution to the
University goals.
Opportunity to provide feedback
into departmental plans.
Improve shared communications
about the individual’s contribution
and related matters.
Opportunity to discuss personal
development.
Opportunity to celebrate success
Opportunity to address issues
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•
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Alignment of local activities and
efforts with institutional strategic
aims.
Improved shared communications
about the University aspirations
and priorities.
Opportunity to discuss
departmental aims and
requirements.
Opportunity to celebrate success.
Opportunity to address issues.
Enhanced communication and understanding
Different Levels – Same Direction
strategic plans
department objectives
team objectives
individual responsibilities
objectives
Different Levels – Same Direction
Discussion:
• What is your understanding
of your department’s
strategic aims?
• How do you support this as
an individual?
strategic plans
department objectives
team objectives
individual responsibilities
objectives
The Review Process
Annual Cycle
Understanding goals of
University and department
Evaluate performance
(have objectives been met?)
Agree individual objectives to
support department aims
Check understanding and review
progress
Interim review, informal progress
reports
Roles and Responsibilities
Form is amended to
reflect discussion &
actions agreed, then
cover sheet is signed by
Reviewer & Reviewee
Reviewer schedules
meeting with Reviewee
Meeting takes
place, responses
to questions on
form are
discussed and
actions agreed
Reviewee completes
form and gives to
Reviewer 4 working
days before meeting
Reviewer reads form &
prepares for meeting
Copies are retained by
Reviewer, Reviewee
SMART Objectives
S
M
A
R
T
specific
measurable
achievable/agreed
relevant/realistic
timebound
SMART Objectives
Decide which objectives are SMART/not
SMART:
1.
Reduce the average time for resolving
customer service issues from 10 minutes
to 5 minutes by the end of the calendar
year
2.
Ensure that you are compliant with Data
Protection legislation
3.
Provide information technology support
for approved applications in accordance
with Information Delivery Systems (IDS)
procedures for the period January to June
2009
4.
Conduct more research
S
M
A
R
T
specific
measurable
achievable/agreed
relevant/realistic
timebound
Receiving Feedback
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•
•
•
•
be open
listen carefully
avoid filtering
ask questions
be prepared to contribute
decide to take action
Types of Development
Individual
Development
Induction
Peer Review
Shadowing
Mentoring
Secondments
Job Rotation
Focus Groups
Partnering
Buddying
External Visits
Dept Audit
Professional
Development
Team Reviews
Dept Newsletter
Lunchtime Forums
Masterclasses
Skills Workshops
Departmental
Development
Collective
Development
Awaydays
Dept Meetings
Benchmarking
Planning Sessions
Strategy Events