Comprehensive Network Security
CYBEROAM PARTNER PORTAL
Reseller Walkthrough: Using the Portal Features
Products
Cyberoam – Endpoint Data Protection
Unified Threat Management
www.cyberoam.com
Data Protection & Encryption
Application Control
Device Management
Asset Management
Cyberoam Central Console (CCC)
SSL VPN
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Comprehensive Network Security
Cyberoam Partner Portal
This presentation provides you a basic walkthrough
of the Cyberoam Partner Portal.
Important Note: Cyberoam encourages new partners
to register as a Partner using English characters.
If a company registers using non-English characters
they and their employee data may or may not be
correctly visible and also features like RMA requests
etc. may not work correctly.
www.cyberoam.com
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Comprehensive Network Security
Registration Overview
www.cyberoam.com
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http://partner.cyberoam.com
Click
JOIN NOW
www.cyberoam.com
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Registration Overview

If your company is not already registered, please click JOIN NOW

Each company only needs to register ONCE

Every Primary Login ID will represent primary login for the COMPANY

Each subsequent user/login id can be created from MY PROFILE section once you log-in
COMPANY
APPLICATION
REGISTRATION
Company Details
Review
Contact Details
Login Details
www.cyberoam.com
Receive
Registration
Notification
Account Creation
Confirmation Email
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Comprehensive Network Security
Step 1: Company Details
Input your Company
Legal Name, location
& other details
If you are applying as
a Cyberoam Reseller,
you may also select
your preferred
distributor from the
drop down list
Once you are
finished with the
section, click NEXT
button to continue
www.cyberoam.com
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Comprehensive Network Security
Step 2: Contact & Login Details
Please input Primary
contact details for the
company
This is the email ID
where all SYSTEM
EMAILS will be
communicated
This will be the log-in
username/password
for the PRIMARY
PORTAL USER
www.cyberoam.com
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Registration Completed
Application is submitted for Approval. You will receive an
acknowledgement email via the registered company email
address.
www.cyberoam.com
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Portal Dashboard
www.cyberoam.com
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Your Portal Dashboard
First Name Last Name
Username
Company Name, Country
Partnership
Level
Information
Distributor Contact
Information
www.cyberoam.com
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Comprehensive Network Security
Enabling access for other employees on the portal
OR
Creating users on the portal
www.cyberoam.com
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Create Users on the Portal
Click on MY PROFILE on the top Menu
to access the My profile Section
www.cyberoam.com
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Comprehensive Network Security
Create Users on the Portal
Click here to Create New Portal users for
your company
www.cyberoam.com
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Comprehensive Network Security
Create Users on the Portal
View Shows existing portal Users
Click Add New Portal User
to create a new user
www.cyberoam.com
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Comprehensive Network Security
Cyberoam Knowledge-base
www.cyberoam.com
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Comprehensive Network Security
Accessing the Knowledge-base
Clicking on Any of these links gives
you access to the Cyberoam
Knowledge-base.
www.cyberoam.com
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Comprehensive Network Security
Partner Knowledge-base
It gives you 24x7 access to Cyberoam documents like marketing and sales
information, product literature and more, that are constantly updated by the expert
team at Cyberoam. It is completely searchable and gives you answers on Cyberoam
product range and houses the largest database of competitor comparison
documents.
www.cyberoam.com
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Comprehensive Network Security
Browsing through Cyberoam Inventory
Note: Cyberoam Inventory represents historical/current appliance/subscription
inventory based on records available with Cyberoam or Cyberoam distributor.
This does not represent physical stock.
Please contact your distributor or Cyberoam Account Manager if you wish to
transfer/allocate all your historical stock to the Cyberoam partner portal.
www.cyberoam.com
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Comprehensive Network Security
Appliance/Subscription Inventory Tracking
Appliance &
Subscription Filter
www.cyberoam.com
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Comprehensive Network Security
Appliance/Subscription Inventory Tracking
Click on any of these to
access more details like
serial ids, end customer
details, license keys etc.
www.cyberoam.com
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Comprehensive Network Security
Track Appliances/Licenses in my inventory that are
expiring in current/future dates
OR
Track Renewals
www.cyberoam.com
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Renewal Filter
Renewal Filter
www.cyberoam.com
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Renewal Filter
Select Start Date & EndDate & click Search
www.cyberoam.com
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Locate/Track a particular Appliance or Subscription
www.cyberoam.com
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Access/Download Cyberoam Price-list
Place an order to the Cyberoam Distributor
Note: Cyberoam Price-list and the Cyberoam Shopping Cart are NOT VISIBLE by
default to users. To activate these, please contact your Cyberoam distributor.
www.cyberoam.com
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Comprehensive Network Security
Renewal Filter
Click on the List Price button on the left menu to access the
price-list. You can also download this as an excel sheet
www.cyberoam.com
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Comprehensive Network Security
Placing an Order
Click Place an Order.
Please follow steps to place order.
www.cyberoam.com
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Comprehensive Network Security
Order History
Please – check – if you wish to see
ENTIRE order history
www.cyberoam.com
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Comprehensive Network Security
Register a bulk deal that my team is working on.
OR
I would like Cyberoam to protect me from competition.
www.cyberoam.com
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Deal Registration
Click here to Access Deal
Registration Module
www.cyberoam.com
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Deal Registration
Click here to Register
your Deal
www.cyberoam.com
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Deal Registration
Please enter confirm/enter details
of the Cyberoam Reseller that is
applying for Deal Protection
Click Next button on completion
www.cyberoam.com
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Deal Registration
Please enter details of the
Opportunity
Please click Next upon Completion
www.cyberoam.com
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Deal Registration
Please select units & click Add items
to confirm selection.
Click Submit to continue.
www.cyberoam.com
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Comprehensive Network Security
Logging a Support Ticket/Case with Cyberoam
www.cyberoam.com
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Comprehensive Network Security
Log a Case to Cyberoam
www.cyberoam.com
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Log a Case to Cyberoam
STEP 1
Verify Contact
Details
www.cyberoam.com
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Comprehensive Network Security
Log a Case to Cyberoam
STEP 2
Enter Details of the
problems your customer
is facing
www.cyberoam.com
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Comprehensive Network Security
Log a Case to Cyberoam
Browse through your
previously logged cases
www.cyberoam.com
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Comprehensive Network Security
Accessing Presales Consultants
Note: Presales Consultants is a dedicated team of Network Security Professionals
for partners. They can assist you in Cyberoam deployments, RFPs, etc.
www.cyberoam.com
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Comprehensive Network Security
Access Presales Consultants
Click on the “Presales Support” from
the TOP menu bar to access this
feature
You can speak to a Presales
Consultant via Chat or Email.
www.cyberoam.com
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Comprehensive Network Security
Thank You!
Portal Feedback: marketing@cyberoam.com
www.cyberoam.com
© Copyright 2010 Elitecore Technologies Ltd. All Rights Reserved.