BTEC ICT Level 3 Unit 8
E-Commerce
Session 6 – Security
Security Starter
Starter Activity
Working with a partner:
1. Identify how you would keep the following
safe and secure:
• Bank Account Details
• Customer Account Details
• Customer Order Details
Unit 8 Learning Aims
After completing this unit you should:
1. Know the technologies required for an ecommerce system
2. Understand the impact of e-commerce on
organisations
3. Understand the effects of e-commerce on
society
4. Be able to plan e-commerce strategies.
2.4 Security
There can be a number of security issues or
problems when setting up an e-commerce
facility:
•Hacking – this is an illegal act to gain access
important/private data
•Viruses – this is an illegal/malicious act to
disrupt the operations of an e-commerce
facility
•Identity Theft – this is an illegal act to gain
access to customer details for impersonation
and misuse
2.4 Security
•Firewall Protection – a virtual barrier around a
computer/network allowing authorised
programs to access data. Incoming data is
allowed if it is legitimate.
•Secure Sockets Layer (SSL) – a cryptographic
protocol providing secure information on the
internet.
•HTTPS –uses encryption and is usually used by
website on the internet. Often used when
customers are entering payment details on a
site.
2.4 - Security
1. Identify and explain the term ‘Hacking’?
2. Identify and explain the term ‘Viruses’?
3. Identify and explain the term ‘Identity
Theft’?
4. Identify and explain the term ‘Firewalls’?
5. Identify and explain the term ‘RSA
Certificate’?
BTEC ICT Level 3 Unit 8
E-Commerce
Session 7 – Legislation
Legislation Starter
Starter Activity
Working with a partner:
1. Identify and explain why laws have been
created and how they affect businesses?
2. Identify what kinds of E-Commerce issues,
events and actions you believe are covered
by laws.
Unit 8 Learning Aims
After completing this unit you should:
1. Know the technologies required for an ecommerce system
2. Understand the impact of e-commerce on
organisations
3. Understand the effects of e-commerce on
society
4. Be able to plan e-commerce strategies.
2.5 Legislation
E-commerce is now regulated by a number of
laws:
•Data Protection Act (1998) – sets out to
protect sensitive data in databases. All
businesses holding customer information must
register and state the data they plan to hold.
•Computer Misuse Act (1990) – sets out to
prosecute those that hack or attack computer
systems with viruses, etc.
2.5 Legislation
•Consumer Credit Act 1974 – protects
customers paying for goods/services on credit.
It also contains a ‘cooling off period’ so
customers can change their mind within 14
days about something they have bought.
•Trading Standards – this is an institute working
with customers and businesses to maintain
“fair” trading. Ensures that goods/services are
accurately described, priced and sold.
•Freedom of Information Act (2000) – gives
customers the ‘right to know’ regarding any
personal data stored about them.
2.5 Legislation
•Copyright Legislation (1988) – this protects all
works such as art, music, writing and
programming code.
•E-Commerce Regulations (2002) – sets out
rules to ensure fair trading between ecommerce sites including; businesses providing
contact details, all information is clear and
precise, customer orders must be
acknowledged and misplaced customer orders
can be corrected.
2.5 - Legislation
1. Explain the main purpose of the Data
Protection Act (1998)?
2. Explain the main purpose of the Computer
Misuse Act (1990)?
3. Explain the main purpose of the Consumer
Credit Act (1974)?
4. Explain the main purpose of Trading
Standards?
BTEC ICT Level 3 Unit 8
E-Commerce
Session 8 – Effects of E-Commerce on
Society
3.0 Understanding the effects of ECommerce on Society
Starter Activity:
Working with a partner; research each of following
types of e-commerce websites (try to find as many
specific examples as possible):
• E-Tailers
• Existing Retailers
• Service Providers
• Manufacturers
• Consumer-led E-Commerce Entities
• Financial E-Commerce Entities
Unit 8 Learning Aims
After completing this unit you should:
1. Know the technologies required for an ecommerce system
2. Understand the impact of e-commerce on
organisations
3. Understand the effects of e-commerce on
society
4. Be able to plan e-commerce strategies.
3.2 Social Implications of E-Commerce
E-Commerce has changed business practices
around the world. One area that established
businesses and brands have had an advantage
is in trust and existing customer relationships.
The main ‘issue’ with e-commerce is the
CUSTOMER’S PERCEPTION OF ONLINE
TRADING!!!
3.2 Social Implications of E-Commerce
Research Activity:
Working with a partner; research 2 media/news
articles of the following Social Implications on ECommerce:
• Changing Customer Perspective
• Economic and Social Impact of E-Commerce
Development
• ‘Bricks and Clicks’ Organisations
• E-Commerce Benefits for customers
• E-Commerce Drawbacks to customers
• E-Commerce Impacts on customers
• E-Commerce and High Street Employment
3.2 – Social Implications
1. Identify and explain how E-Commerce has
Changed Customer Perspective?
2. Identify and explain how E-Commerce has
had an Economic and Social Impact?
3. Identify and explain the term ‘Bricks and
Clicks Organisations’?
4. Identify and explain how E-Commerce has
Benefits for Customers?
5. Identify and explain how E-Commerce has
Drawbacks for Customers?