Changing behaviours for better
lighting control and patient
experience
A collaborative partnership
Global Action Plan
• Sustainability behaviour change charity
focused on action, not campaigning.
• Winners of 2013 Energy Awards and
HSJ Efficiency Award with Barts Health
NHS Trust
• UN accredited programmes in
business, public sector bodies, schools
and communities
• 20 years of practical engagement
experience
2
Sustainable Development Strategy
for healthcare system 2014-20
“We need to get in to
behavioural sciences”,
Duncan Selbie, Public
Health England
“Behaviour change is most
likely to happen when we
can build a positive image
that we can all aspire to”
Sonja Roschnik, SDU
Opportunities
•
•
£35m energy savings
280,000 tCO2 savings
Question:
What motivates staff to take
energy saving actions?
Motivations: The 4 P’s
Healing
environment
Patients
Working
environment
People
Healthier planet
Planet
Reduces waste
and saves money
Pocket
Local knowledge blended with broad guidance
7
Engagement Techniques
8
Healthcare
Bring some light relief
Engagement Overview
Screensavers &
Patient Experience
Survey Deployment
Supplier Support
(workshops, poster & briefing)
Superstar Fliers
(norming & social contract)
TLC behaviour
audits
Focus
Groups
NHS SD
2013
Toolkit
Deployment
Biscuit & Poster
Deployment
Impact Hierarchy
Fairtrade
Goodies
(3 of 9 challenges)
TLC
behaviour
audits
Champions
Feedback
TLC Video
Hi-5s
Mr Switch It
RLH Hospital Tours
Green Ideas
EcoInteractives
Green Ideas
NHS SD 2012
10
Ask Employees For Their Suggestions
What are staff reporting?
“We'd never considered the fact that every door
was open over night. It makes the ward calmer
with doors closed.” (Royal London 7c)
“People are more responsible and seen good improvement as a
cooperative team. It has made people more aware of their environment,
particularly in a new build.” (Royal London 4f)
Where Next #1
Operation TLC National
Opportunities
•
•
£35m energy savings
280,000 tCO2 savings
Question:
How can we help every
hospital run Operation TLC?
Where Next #2
Community health and environment programmes
Cold homes cause the
NHS to deliver £850m
of treatment p.a.
Every £1 spent on making a home
warmer saves the NHS 42p
Air pollution could be
contributing to as many as
50,000 deaths in the UK
per year
Help all hospitals embark on
Operation TLC
Chris Large
Partner
Global Action Plan
T: 02074204416
E: chris.large@globalactionplan.org.uk
Twitter: @chrislarge1