Wright Express
EnCompass
Master Card WEB Training Guide
www.wrightexpresscorpcard.com
VPSI ConnectCard Department
Monday – Friday 8:15am – 5:00pm EST
1-800-223-8774, Ext. 3509
vpsiconnectcard@vpsiinc.com
Signing On To the Website
•Do not attempt to register card. Your username and password was
mailed with your card.
•Enter username: (small case)
•Enter password: (small case)
•Enter Organization ID: vpsiinc (small case)
•Click “Log In”
•Forgot username or password? Contact VPSI ConnectCard
Department at 1-800-223-8774
© 2004 Wright Express LLC. All Rights Reserved.
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Security Manager
Initial login / Terms of Use
Read “The Terms Of Use” carefully and indicate
acceptance before proceeding on to this site.
Non-Acceptance will return you to your browser.
© 2004 Wright Express LLC. All Rights Reserved.
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Change Initial Password
Note: At your first login you are asked
to update information and are required
to change your password. Your
password must include at least 1
numeric character.
John
Doe
xxx-xx-1234
***Do not change the Social Security
Number listed. For your protection
we do not use social security
numbers. Changing this information
will lock your account.
John.doe@vpsiinc.com
Update the email address so that you
can receive account notifications.
© 2004 Wright Express LLC. All Rights Reserved.
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Home Page
View important messages from VPSI ConnectCard
Department
View many
reports through
Quick Links.
© 2004 Wright Express LLC. All Rights Reserved.
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Fuel Allowance Change
Card Management - Account Management
Click on the
and change the credit limit. The amount will update
once your request is approved by VPSI. Please allow 1 – 2 business days
for processing.
© 2004 Wright Express LLC. All Rights Reserved.
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View Recent Activity
Card Management – Recent Activity
To view Recent Activity click the
icon.
© 2004 Wright Express LLC. All Rights Reserved.
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View Approvals and Denials
Card Management – Recent Activity
To view details of approvals and denials
click on
icon to see details.
© 2004 Wright Express LLC. All Rights Reserved.
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Transaction Maintenance
Statement
Select the Billing Cycle
Use the action items to view
Statements and Transactions
© 2004 Wright Express LLC. All Rights Reserved.
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Detailed Transaction History
Transaction Maintenance – Transaction Management
Select a billing period by cycle,
then click on search.
© 2004 Wright Express LLC. All Rights Reserved.
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Frequently Asked Questions
Q. What purchases can be made with my VPSI ConnectCard?
A. You can pay for fuel, washes, tolls and parking wherever Mastercard is
accepted and the correct MCC codes are used by the fueling station.
Q. I forgot my username/password.
A. Please contact VPSI ConnectCard Department at 1-800-223-8774 ext. 3509.
Q. I am unable to see the menu options on the Wright Express website.
A. Changing the social security number locks you out of your account,
making these options unavailable for view. Please contact VPSI
ConnectCard Department for assistance.
© 2004 Wright Express LLC. All Rights Reserved.
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Frequently Asked Questions
Q. When does my fuel allowance reset?
A. The fuel allowance resets on the 29th of the month. If the 29th of the month
falls on a weekend or holiday, it will reset the 2nd business day following
the 29th.
Q. Why was my fueling transaction declined?
A. There could be many reasons why your transaction declined. You may
review the declined reason by visiting Card Management/Recent Activity
and clicking on the magnifying glass to view the decline reason.
Q. Can I pay for my fuel purchases inside the service station?
A. All fueling transactions must be swiped at the pump. Attempting to
purchase fuel inside the service station may cause the transaction to be
declined due to MCC coding.
© 2004 Wright Express LLC. All Rights Reserved.
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