EU e-Government
Action Plan 2011-2015
Harnessing ICT to promote smart,
sustainable & innovative Government
EUPAN, Dublin 4 April 2013
eGovernment Action Plan 2011-2015
• 4 Political Priorities; 14 priority areas; 40 specific actions
• Supports the provision of a new generation of eGovernment
services for businesses and citizens
• Based on the Malmö Declaration, agreed on 18 November 2009
at the 5th Ministerial eGovernment Conference in Malmö,
Sweden
• Contributes to a knowledge based, sustainable and inclusive
economy for the EU, as set forth in the Europe 2020 Strategy.
• Supports and complements the Digital Agenda for Europe
Key Targets by 2015
• 50% of citizens will have used
eGovernment services (42% in 2010)
• 80% of businesses will have used
eGovernment services (75% in 2010)
• A number of key cross-border services will
be available on-line
The 4 Political Priorities
•
•
•
•
Empower citizens and businesses
Reinforce mobility in the Single Market
Enable efficiency and effectiveness
Create the necessary key enablers and
pre-conditions to make things happen
Priority 1: Empower citizens and
businesses (14 actions)
• Services designed around users
needs and Inclusive Services
• Collaborative Production of Services
• Re-use of Public Sector Information
• Improvement of Transparency
• Involvement of citizens and
businesses in policy
Priority 2: Reinforce mobility in
the Single Market (10 actions)
• Seamless Services for Businesses
• Personal Mobility
• EU-wide implementation of crossborder services and new services
Priority 3: Efficiency and
Effectiveness (7 actions)
• Improving Organisational
Processes
• Reduction of Administrative
Burdens
• Green Government
Priority 4: Key enablers and preconditions (9 actions)
• Open Specifications and
Interoperability
• Key Enablers
• Innovative eGovernment
Digital Agenda for Europe and
eGovernment Action Plan
adopted May 2010
adopted Dec 2010
14 actions
40 actions
101 actions
Digital Single
Market
Interoperability
and Standards
DAE, 8 pillars
Trust and
Security
User
empowerment
Fast and ultra
fast internet
access
Research
and
innovation
Digital literacy,
skills and
inclusion
eGov Action
Plan
Efficiency and
Single Market
Effectiveness
ICT-enabled
benefits for
EU society
- eGovernment-
Pre-conditions
International
aspects
Self-Assessment for the Implementation of
the eGovernment Action Plan 2011-2015
Scope of the Self-Assessment is to
• collect information regarding the implementation progress of
the actions of the eGovernment Action Plan 2011-2015
Results allow to
• indicate progress and
• identify areas where lack of progress or serious delays are
occurring
25
2012 Self-Assessment: MS progress
overview (24 actions)
20
15
10
5
0
AT BE BG CY CZ DE DK EE
EL ES
FI
FR HU IE
IT
LT
LU LV MT NL
PL
PT RO SE
SI
SK UK NO
Mid-Term Evaluation of the EU
eGovernment Action Plan 2011-2015
• This evaluation will provide preliminary answers to how
well is the EU progressing towards the realisation of the
Malmö vision. The review will consist of:
• 1. An assessment of the progress made on the different
actions, both by Member States and by the EC.
• 2. An estimation of the impact of the Action Plan on the
development of eGovernment in individual Member
States (policy, organisational and financial impact).
• 3. Recommendations for action during the remainder of
the Action Plan, but also for any future initiative.
• Results available end 2013
Mid-Term Evaluation of the EU
eGovernment Action Plan 2011-2015
Progress assessment:
• Web platform
• Pre-filled by contractors in coming weeks.
• Mid-March collaborative data collection phase
where MS/EC validate, add where necessary
• Builds on first self-assessment exercise
• Compatible and complementary to DAE
Dashboard
• "Live" platform, MS can update
More information
Websites
• http://ec.europa.eu/digital-agenda/en/digitallife/government