February 2012
we help people who do
a great job do it better
Using the Common Induction Standards 2010 for
effective induction for your staff
How a good induction and Skills for Life
support recruitment and retention
“What might
motivate different
people within your
organisation to stay?”
What motivates a person to stay in your
organisation?
‘thank you’
achievements
awards
team
pay
manager
social
events
value
Clear
instructions
recognition
How a good induction and Skills for Life
support recruitment and retention
“Effective and consistent induction is the
basis on which to build a workforce that can
implement personalised, preventative and
protective adult social care.”
Capable, Confident, Skilled
An Adult Social Care Workforce Development Strategy
Skills for Care 2011
Benefits of good induction
Can you afford not to
give your staff an
effective induction?
Creates:
 Confidence
 Inspiration
 Identity with organisation -understanding of
organisational values
 Skilled workforce - Sets attitudes to learning and
development
 Safety – no dangerous and / or expensive mistakes
 Retention – staff will stay longer
Using CIS in recruitment and retention
Induction process
 Integrate with own processes
 Gather evidence in recruitment process
 Application form
 Interview
 References
Common Induction Standards (2010)
Implementation
 Adult social care in England
 CIS need to be undertaken by all staff who
are new in post
 CQC requirement
Induction – what must I do?
Care Quality Commission (CQC) has
agreed with Skills for Care
 Complete the Common Induction Standards
within 12 weeks
 Must be relevant to the job
 Learning process, but an assessment one too
 Workers not be left to work alone until the CIS
are completed and practitioner is ‘safe to leave’
to work alone
Common Induction Standards (2010)
What about workers who have already
done CIS?
 Parts in bold need to be repeated for new
role / setting /organisation
 Recorded evidence such as references,
certificates and skills audits
CIS (2010)
Implementation – delivery / assessment
 Range of delivery methods to support
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Internal / external mentoring
Taught training sessions
Shadowing
Individual research
Web guidance
E:learning
Support materials
 Responsibility of manager to sign off
CIS (2010)
8 Standards
1.
2.
3.
4.
5.
6.
7.
8.
Role of health and social care worker
Personal Development
Communicate effectively
Equality and Inclusion
Principles for implementing duty of care
Principles of Safeguarding in Health and Social Care
Person Centred Support
Health and safety in an adult social care setting
CIS (2010)
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Foundation for future
Mapped to mandatory units for H&SC
Diploma
In many areas the knowledge required is the
same as that within the diplomas
Evidence of learning is crucial for progression
to qualification
Priced publications give clear pathways and
mapping information
CIS (2010) Standard 1
Role of health and social care worker
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in relation to the organisation, other workers and the person
or people supported
main responsibilities and the nature of your professional
relationship organisation’s values
policies and procedures
value of partnership working with carers
importance of keeping records that are up to date, complete,
accurate and legible,
be aware of any agreed procedures for recording, storage
and sharing of personal information
Units within the Health and Social Care diplomas:
 HSC 025 Role of health and social care worker
 HSC 028 Handling information
CIS (2010) Standard 2
Personal Development
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Establishes good practice for future
learning and development
Main duties as a care worker
Codes of practice
Literacy, numeracy and communication
Units within the Health and Social Care diplomas:
 SHC 22 Introduction to personal development
 SHC 32 Engage in personal development
CIS (2010) Standard 3
Communicate effectively
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With people supported, carers, advocates, colleagues,
other professionals
What helps and hinders communication
Different forms of communication
Meeting different communication needs and
preferences
Confidentiality
Units within the Health and Social Care diplomas:
 SHC 021 Introduction to communication
 SHC 31 Promote communication
CIS (2010) Standard 4
Equality and Inclusion
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value and importance of equality and inclusion
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legislation about equality and diversity
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support that can include anyone and that respects
their beliefs, culture, values and preferences.
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challenge prejudice at work
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people you support or other staff members
Units within the Health and Social Care diplomas:
 SHC 023 Introduction to equality and inclusion
 SHC 33 Promote equality and inclusion
CIS (2010) Standard 5
Principles for implementing duty of care
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what ‘duty of care’ means and how it contributes to
safeguarding
how to handle comments or complaints and
recognising the value of
recognise adverse events, incidents, errors and ‘near
misses’ and any procedures
understand ‘whistle blowing’
Units within the Health and Social Care diplomas:
 SHC 024 Introduction to duty of care
 SHC 34 Principles for implementing duty of care
CIS (2010) Standard 6
Principles of Safeguarding in Health and
Social Care
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main types of abuse and recognise their signs and symptoms
what helps make a person especially vulnerable to abuse
where to find further information
how you must respond to any suspected abuse
what you can and cannot do and who to ask for support and
advice
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aware of national and local policies and systems
Units within the Health and Social Care diplomas:
 HSC 024 Principles of safeguarding and protection
CIS (2010) Standard 7
Person Centred Support
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individualised service determined by each person, not
a ‘one size fits all’ approach
dignity and respect person-centred values
advance care planning
principles of ‘active participation
help people to develop self-care skills
Early and accurate recognition of symptoms of
dementia
Units within the Health and Social Care diplomas:
 HSC 026 Implement person-centred approaches
 HSC 036 Promote person-centred approaches
CIS (2010) Standard 8
Health and safety in an adult social care setting
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Important that you know what you can and cannot do and when
and who to ask for help with health and safety.
key legislation, responsibilities, agreed ways of working, risk
assessments
moving and assisting
respond to accidents or sudden illness
first aid
infection prevention and control
fire safety
security within the workplace
recognise and manage stress
food safety, recognition of signs of poor nutrition and hydration
Units within the Health and Social Care diplomas:
 HSC 027 Contribute to health and safety
 HSC 037 Promote and implement health and safety
CIS refresh - Tools and materials
Freely available reference tools on website
 Common Induction Standards log book and
certificate
 Common Induction Standards managers guide
 Common Induction Standards with glossary
 Common Induction Standards workers guide
CIS (2010) - Tools and materials
Two priced publications – available for purchase
through website
1. Starting out Workbook tool for learners
2. Supporting starters Guide for managers signing off
CIS
CIS (2010) -Tools and materials
1. Starting out - workbook tool for learners
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Assist learners in completion
Sample questions and guidance
Enable recording and gathering of learning
Range of templates to assist learning
Opportunity to store learning records
Demonstrate links to other Skills for Care products
CIS (2010)-Tools and materials
2. Supporting starters - Guide for managers
signing off Common Induction Standards
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Based on format of ’12 weeks and beyond’
Provide guidance as how to assess
Provides sample questions and task to adopt with new staff
Suggested answers to guide assessment of appropriate evidence
Mapping to Health and Social Care diplomas
Guidance on how to incorporate in induction process
References and links to other Skills for Care products
How to find out more…
For more info on:
 Common Induction Standards (2010)
 Tools and materials
 FAQs
 Evaluation report – Jan 2012
 Visit our website
www.skillsforcare.org.uk/entry_to_social_care
For more info on:
 Advice on meeting CQC regulations
Visit our website www.skillsforcare.org.uk
www.skillsforcare.org.uk