Enterprise search: 2010 & beyond
Nick Patience
Research Director, Information Management
The 451 Group
Agenda
• Introduction
• Why do people buy?
• Why do they think search
is broken?
• How big is the market?
• Who are the leaders?
• The future
• Conclusions
The 451 Group
• Founded in 2000
• 35 analysts with deep domain expertise
• Syndicated research, advisory services, conferences
• Offices in NYC (HQ), London, Boston, San Francisco,
Washington, D.C.
• Focus on trends in enterprise IT
– From a business & technology perspective
– From an M&A perspective
• Customers: end users, VCs, investment banks, vendors
Why do people buy enterprise search tools?
Because finding
the right piece of
information at work
can be hard
Why do people buy enterprise search tools?
Because finding
the right piece of
information on a
website can be
hard
Why do people buy enterprise search tools?
Because they have to….
Why do people buy enterprise search tools?
Because they have to….
Why does enterprise search fail?
Users haven’t
caught up with
what’s possible
technically
Why does enterprise search fail?
Not seen as
mission critical
Why does enterprise search fail?
Lack of
ongoing
testing &
tweaking
Why does enterprise search fail?
It’s hard to do!
Security
Messy data
Ranking unclear
How do avoid failure
Make it someone’s job
Know your content
Test & tweak
Why do people buy enterprise search tools?
Because they have to….
Enterprise search & text analysis market
Revenue & growth expectations ($M): 2009-2013
We estimate that the enterprise search and text analysis markets
generated revenues of $1.3bn in 2009 and will grow at a compound
annual rate of 22.1% through 2013 to reach $2.8bn.
Enterprise search market
Revenue & growth expectations ($M): 2009-2013
We estimate that the enterprise search market generated
revenues of $1.1bn 2009 and will grow at a compound annual
rate of 22.2% through 2013 to reach $2.5bn.
Enterprise search market – the vendors
Market leaders
Top 5 vendors for search and text analysis
(in alphabetical order)
Top 5 vendors account for 65%+ of revenue
Search based applications
Manufacturing
Commerce
Call centers
Search-based applications
Manufacturing
Commerce
Call centers
Data Warehousing
Information governance
Archiving
E-Disclosure
Records & storage
management
Open source
Conclusions
Bad news: Corporate culture changes needed
Good news: Information retrieval more
important than ever
Bad news: Market growth steady, not spectacular
Good news: New growth drivers arriving shortly
It may not be called search
Questions?
Twitter: NickPatience
Blog: Too Much Information
http://blogs.the451group.com/information_management/
nick.patience@the451group.com
http://www.the451group.com