Behavior Based Safety
Methods of Positive Influence, An Attitude Change
Col Bob Diduch, National Safety Officer
Mr. Chris Hamm, CAP-USAF Director of Safety
Mr. Frank Jirik, NHQ Safety
AF Academy Grad
Alaskan Grown
Alaskan Grown
Alaska Flown UH-60L ESSS
Highly Informative
So No Sleeping
Safety Leadership
Leaders should have an effective safety program that:
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Puts the member in control of safety
Addresses the cause of most mishaps
Goes beyond common sense
Focuses evaluation on the right numbers
Increases personal responsibility for safety
Builds positive attitudes
Increases involvement and creativity
Facilitates teamwork
Teaches and promotes process thinking
Shifts safety from priority to value
Puts the Member in Control of Safety
Lets you (CAP members) make decisions
• Doesn’t have unnecessary barriers
• Makes you feel like you can make a difference
• A work smarter vs. work harder approach
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Puts you in control of keeping yourself safe, your friends safe,
and your fellow CAP team members safe.
Work Smarter
Not Harder
Addresses the Causes of Most Mishaps
Focuses on at-risk behaviors
• Helps improve attitudes, encourages and supports
• Focuses on behavior in a caring way
• Doesn’t force behavior changes
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With this approach it will help our members improve their safe
behaviors because they choose to. In a caring way, we all
become safety coaches.
Innovation
Goes Beyond Common Sense
What common sense is to one, is unknown to another, biased
• We hear what we want to hear, but behavior is action based
• It avoids feelings, attitudes, or common sense
• It’s about program integration and creating “habits”
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When you see behavior you can influence behavior directly.
CAP’s practices work because they are based on history and
statistics, not because they sounded good.
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Is Common Sense Common?
Is Common Sense Common?
Is Common Sense Common?
Focuses Evaluation on the Right Numbers
Keeps focus on processes in your unit
• Leaves the number crunching at the top level
• You can control behaviors
• You can concentrate on what YOU do for safety
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Have you ever played a sport and watched the scoreboard the
whole time?
Let’s take a look!
Safety of our Members
As of: 7 June 2010
National Statistics
FY08
FY09
FY10
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A/C Accidents*
A/C Incidents
A/C Repair Costs
2.84
79.55
$685k
3.57
82.13
$785k
3.8
66.43
$156k
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Vehicle Accident Rate**
0
.18
0
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Vehicle Incidents
3.96
3.79
7.16
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Bodily Inj. Accident Rate** 3.59
1.8
.79
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Bodily Injury Incidents
6.79
9.2
47.6
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Fatalities
2
1
0
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* National Aircraft Accident and Incident rates per/100,000 flying hours
**Rates calculated per/10,000 members
Safety of our Members
National Statistics FY11 Final

A/C Accidents¹
A/C Incidents¹
A/C Repair Costs³

Vehicle Accident Rate²

Vehicle Incidents²

Bodily Inj. Accident Rate²

Bodily Injury Incidents²

Fatalities
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As of: 30 Sep 2011
FY10
FY11 Goal
FY11 Final
1.78
40.96
$261k
1.78
42.74
$261k
.98
25.51
$190k
0
0
.16
3.73
2.91
1.15
.59
.32
12.46
13.6
7.61
3.44
0
0
0
¹ National Aircraft Accident and Incident rates per/100,000 flying hours ² Rates calculated per/10,000 members
³ Includes $138K charge for one aircraft mishap, one a/c hull loss due to improper tie-down ropes pending.
Safety of our Members
As of: 03 May 2012
National Statistics FY12
FY11
FY12 Goals

A/C Accidents¹
A/C Incidents¹
A/C Repair Costs³

Vehicle Accident Rate²

Vehicle Incidents²
2.91
2.90
0.56
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Bodily Inj. Accident Rate²
.32
.32
.28
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Bodily Injury Incidents²
7.61
7.6
3.92
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Fatalities
0
0
0
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.98
25.51
$190k
.98
32.00
$143k
.16
0
FY12
2.82*
16.94
$48k
.28**
¹ National Aircraft Accident and Incident rates per/100,000 flying hours ² Rates calculated per/10,000 members
³ Pending FY12 Consolidation *Aircraft Accident -NTSB Final - Mechanical / 2 Under FAA Review **Vehicle Accident – Pending
nd
Does it have an R.P.M. Limiter?
Increases Personal Responsibility for Safety
Accountability vs. Responsibility
• You can be held accountable for something, but not feel
responsible
• Do you feel better when you want to do it?
• Can we hold everyone accountable for everything they do?
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If you feel empowered to make decisions and to get involved in
an improvement process, you will feel responsible.
Responsible people become the leaders of themselves and are
totally committed to achieving a solid safety culture.
Builds Positive Attitudes
Builds a “Want To” attitude vs. a “Have To” attitude
• Adult-Child Conversations, the “gotcha” game
• If safety appears to be a “gotcha” game, it promotes
negativity
• Focus on rewards and positive feedback
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When you are given positive recognition for successes or efforts
you feel good about yourself and what you have done. You’ll
feel more responsible and go beyond the call of duty to
improve safety performance.
Want to Attitude?
Increases Involvement and Creativity
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All accidents are preventable! How does that make you feel?
• Accident implies “chance occurrence”
• The statement implies we know enough to avoid them and
could make you reluctant to admit you were injured or had a
close call
• Never lose sight that we don’t want ANYONE to get hurt,
EVER
You can identify at-risk behaviors. Your promotion of behavior
based safety provides methods for making this happen. Our
safety program requires top-down support, from you the
formal leader, that encourages bottom-up involvement.
Facilitates Teamwork
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Teamwork means everyone helps each other, always “COACH”-ing
C – Care
• O – Observe
• A – Analyze
C – Communicate
• H – Help
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Safety base coaching helps decrease at-risk behaviors, builds trust,
and an interdependent mindset – the team thinking needed for a
culture of safe habits. Teams need to take credit for all results,
regardless of outcome.
Teamwork
Teaches and Promotes Process Thinking
Everything we do is done by process or steps
System thinkers understand the link between behavior and attitude
• A small change in behavior can result in a beneficial change in
attitude
• Eventually it results in total commitment
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System thinkers take a broad and long term perspective look. They
look beyond immediate pay-off, taking the easy road, speeding
through tasks, or taking short-cuts. They understand the benefits of
the bigger payoff in the future.
Shifts Safety from Priority to Value
Safety is our PRIORITY! “YAAAAY!” ..until
human nature kicks in. (Late schedules, weather, etc)
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CAP’s vision for safety should be:
Safety becomes linked to every priority in our mission, or
wherever we find ourselves - even in your own yard.
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Safety by Example. When you demonstrate a safe way of doing
something you may not see visible benefits today, but later,
on some occasion, for someone, the lesson will be big. A
mishap will be prevented.
Do you want to set this example?
Or this example?
Questions?
Safety is a HABIT that only YOU can positively control!
Thank you!
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Behavior Based Safety Methods of Positive