D-M-A-DD-M-D-V STORY REVIEW FORM
Team Name:
Presentation Date:
Design Area:
#
Story Step
Name
Tools/Techniques
(* =applies only to redesign)
Objective and Checkpoints
4 Comments
To plan and implement the process design/redesign
1. The Back Belt and members were trained in the process.
2. Team scheduled and held frequent meetings.
3. The team members regularly attended all meetings.
TEAM
EFFORT
To identify business objectives, project scope, product/service concept
and develop project plan
1 DEFINE
Project Planning Sheet
1. Link established to related TLIs and core process outcome indicators (Ys)
Linkage
2. Outcome indicator(s) reflecting preliminary opportunity/gap
Customer Surveys
3. Scope of project determined (i.e. process boundaries)
*Process Flowchart
4. Product/service objective and target customers determined
Other
5. Preliminary opportunity/gap statement developed and reviewed with
sponsor
6. Project plan completed
To identify customer needs, specify CTQs, product/service requirements
2 MEASURE
Competitive Analysis
7. Customer needs defined & prioritized (CTQs)
Customer/Market Research
8. Associated process outcome indicators (Ys) to measure CTQs
Kano Analysis
9. Customer specifications for CTQs identified
CTQ Matrix
10. *0utcome indicator for current process measured againstCTQs
Brainstorming
11. Overall product/service requirements determined and prioritized
Risk Assessment
12. Design methodology selected
Other
Primary/Secondary/Research
13. Development risks assessed and exit strategies developed
To convert customer product/service requirements into process design
requirements and establish a high-level design
Matrices
14. Selected design track consistently followed to produce high-level design
Benchmarking Interview Guide
3 ANALYZE
FMEA
QFD
4
DESIGN
5 VALIDATE
Flowcharts
Error-Proof
Structure Trees
15. High-level process design alternatives developed and evaluated
16. High-level design demonstrates capability to meet customer CTQs
Design Review
17. Potential pitfalls in the design evaluated and eliminated or min
minimized
Other
18. High-level design review conducted and modifications made
To develop, evaluate and select a detailed process/product design
Flowcharts
Simulation
19. Alterative detail designs developed and evaluated
Productivity/Analysis
20. Process indicators (Xs) identified and linked to outcome indicat ors (Ys)
FMEA
Errorproofing
21. Detail design evaluated for value, productivity, capability andcost/benefits
MGP
Value Analysis
22. Enabling design elements identified and developed
PMCS
Design Review
23. Detail design review conducted and modifications made
Cost/Benefit/Analysis
24. Multi-generational design plan developed
Other
25. Pilot/verification test plan developed
To assure new design meets customer requirements, institutionalize it,
and implement on-going monitoring
Graphs
FMEA
Errorproofing
26. Pilot run results evaluated (including cost/benefit), X & Y indicators
indi
validated
Detailed implementation plan
27. Final detailed design completed and PMCS developed
Action plan
28. Full-scale start-up plan and training completed
Run charts
PMCS
Control charts
29. Process satisfies performance requirements for initial Y indicator(s)
indicat
Capability Analysis
30. Process Management Control System functioning (with stable X & Y
indicators)
Other
31. Process owner assigned on-going PMCS accountability
1