November 19 & 20, 2013
Michael Flanigan

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About ACT WorkKeys
Overview
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Test Administration
Guidelines
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CTE Integration
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Q&A

Mission: “Helping People Achieve
Education and Workplace Success”

Job Analysis
Define Your Workforce
Assessments
Assess Your Workforce
Training & Curriculum
Develop Your Workforce
Certification
Certify Your Workforce
Research & Analytics
Understand Your Workforce

The Most Comprehensive Assessment of
Workplace Skills
Communication
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Business Writing
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Listening
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Reading for Information
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Writing
NEW!
Personal Skills
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Performance
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Talent
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Fit
Problem Solving
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Applied Mathematics
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Applied Technology
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Locating Information
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Observation
Interpersonal Skills
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Teamwork

Timing Test Title
Applied Mathematics
Reading for Information
Locating Information
Internet Version: 55 minutes
Paper and Pencil : 45 minutes

www.act.org/workkeys/reference

Locating Information
Reading for Information
Applied Mathematics
85% of profiled jobs utilize all of these skills

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Protect integrity of testing program
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Protect you from allegations

#1 priority for test administrators is

Job seekers
Promotions
WorkKeys tests can make the difference!

Fairness
Expense

Authorized personnel only
Trained in standardized test administration
Qualified, reliable proctors
1 per 25 maximum

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Prior access, so no relatives
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Not in the same rooms
• Avoids appearance of conflict of interest
• Protects staff and related examinees

WHERE does test administration take place?
Testing rooms appropriate seating facing forward no distractions

Accommodations Requests
Documentation (must submit prior to testing):
• collect, review, keep
• note link between disability and ability to take the test
• determine appropriate accommodation
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Report of Accommodated Assessment
(www.act.org/workkeys/reference)

Other Accommodations Available for Paper and Pencil Testing
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Reader
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Sign Language
Interpreter
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Braille
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Extended time

Technical Requirements
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How to Use This Checklist:
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Verify your systems meet all hardware/software requirements as shown below.
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•
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Confirm browser settings are correct on each workstation to be used.
Verify that bandwidth to the workstations meets minimum requirements.
Determine the published bandwidth (throughput to the Internet) that is available to the testing lab by involving your network administrator/engineer.
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Investigate the number of workstations outside the lab that will be sharing your throughput at the same time candidate testing
• will be provided.
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Verify the published throughput by utilizing the instructions in this document for throughput testing.
From your data, determine a best estimate of the bandwidth expected to be available during WorkKeys testing. Recognize that this is only an estimate. Various factors outside of your control can have an impact on available bandwidth. Here are two
• examples (this list is abbreviated/not all inclusive):
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Network connectivity can be disrupted for various reasons (including at your Internet Service Provider location).
Anyone accessing the Internet from your site may decide to perform a large download at the time of testing. Note:
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Reducing the number of workstations able to use the shared bandwidth during test delivery should be a goal.
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Verify all remaining requirements presented in this document by checking off each one.
Perform practice test to verify successful delivery of a WorkKeys exam.
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Web Browsers
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Testing Workstations and Administrator URL (except Reports Portal – see below)
Microsoft Internet Explorer 7 & 8
Firefox 2
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Administrative Reports Portal
Microsoft Internet Explorer 7 & 8
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(Firefox is not supported for the Reports Portal)
Operating Systems
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Windows 7
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Windows XP with current service packs applied
Microsoft Windows Vista Home Premium
MAC OS 10.x.x (using the Firefox web browser only)

Equipment for Testing
Wooden pencil with good eraser
Basic four function calculator www.actstudent.org
Collect and shred!

Personal recognition by staff
Not friends or parents
Not via phone calls
Current official photo
ID
Direct examinees to seats
Alphabetical OK
Left/right and front/back
Be “directive” about it

First name
Month of birth Last name
Day of
Birth
Examinee
ID

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Read only Manual
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Walk around room
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Discourage prohibited behavior
• answer questions
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Must not engage in non-
• test related activities:
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Read books
Talk casually •
No food or drink in test room

NO discussion of items including with examinees, friends, coworkers.
Do the best you can.
Do the best you can.
Do the best you can.
Do the best you can.

Technical issues
Examinee illnesses
Irrational behavior
Document everything!
Prohibited behaviors
Creating disturbance
Giving/receiving help
Calculator issues
Cell phone
If security breach
Call ACT 800/967-
5539 ASAP!

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Pack/Return Slip
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Note Discrepancies
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Secure Storage
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Save boxes

Security of materials for paper and pencil testing
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Check-in immediately
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“Two Lock Rule”
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Treat as you would a large sum of
$MONEY $
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Documented
“Chain of Custody”

Sample test directions for paper and pencil tests

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Use more than one timepiece
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Time each room individually
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No “central” timing
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Don’t miss 5-minute warning

Never left unattended for paper and pencil testing and
Internet Version
For paper and pencil testing a reader for accommodations also serves as test administrator

Quick Start
Guides/Training Modules www.act.org/workkeys-private/reference/ www.act.org/workkeys-private/admintraining/
User ID: Admin
Password: Training

WorkKeys Administrator Training
WorkKeys Internet Version
Users Guide

Test Site Staff WorkKeys
Manual Verification
Fax it back to ACT

Expectations and Objectives

Module 1: WorkKeys Internet
Version Quick Start Guide
Required Modules:
2 hours

Sample Training Page

Training Realms https://vtc.act.org/829250455
User ID: Training123 https://rsp.act.org/829250455
Password: Training123

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Part of curriculum
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How to use
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End of course

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Apply
• http://www.act.org/workforce/order/index.html
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PNP order form
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Training

1/800-WORKKEY (967-5539)
workkeys@act.org