Monitoring & Evaluation
in the Context of
Operations Management
By
Cyra Syed
M&E Coordination Officer
RCO
Delivering as One
One Programme
One Office
Programme
Five Thematic
Working Groups
One Budget
Operations
OMT
BHG
Gen. Admin
HR
Finance
Procurement
ICT
Common Premises
Common Services
Programme
Management
One Leader
DaO Results Framework
(Coherence, Effectiveness &
Relevance)
Overall Objective
Contribute to accelerated progress towards
selected priorities in the national
development strategy as well as towards
treaty obligations of Pakistan
Alignment of external support to
Government’s Plan, in support of “National
Execution”
National Plan
PRSP
UNDAF
CPFs
One UN M&E Network
Info sharing & Decision Making
Inputs from Donors, Headquarters and Government
UNCT
One UN M&E Network
ITWG
5
TWGs
5
JPSC
21
TFs
OMT
BHG
Gen. Admin
HR
Finance
Procurement
ICT
Direct Information Sharing
Indirect Information
Sharing
Common
Premises
Common
Services
Programme
Management
What is Result
A result is a measurable or describable
change arising from a cause and effect
relationship.
A result is NOT the completion of
activities
Results Chain
Monitoring
•
A process of tracking or
measuring what is happening.
•
Purpose
•
Measure progress according to
plan
•
Trigger timely adaptation of
response, particularly in crises or
unstable contexts
•
Generate critical information for
the evaluation
•
Provide accountability for
implementation
Tools to measure Results
• Indicators
• Baseline
• Targets
Example of Outputs, Outcomes & Indicators
Result
Indicator
UNDAF outcome:
By 2011, there is greater economic growth in
targeted poor rural and urban areas
- Unemployment rate decreased from x% to Y%
in targeted areas
- Change (%) in income disparities between
poor rural/ urban and rich rural/urban settings
CP outcome:
New businesses and jobs are created in
targeted, poor rural and urban areas
- # and type of new businesses registered
- Number of new jobs created
Outputs
Market-based vocational training programmes
are developed
Disadvantaged groups including youth and
PLWHA have access to improved employment
services and preferential credits for business
development.
Local business development funds piloted in
selected areas
PPPs are created in poor rural and urban areas
for infrastructure development and service
provision
# of training programmes developed and
offered by Vocational Institutes
- Increase in use of employment services by
young people/ people with low incomes
- Amount of credits offered to young people/
people with low incomes as proportion of total
business development credits
- Qualitative assessment about service access
from CSOs working with PLWHA
-No LDFs operational
-Increase (%) in LDF capitalization
-No PPPs
To achieve results you need
to..
• Set strategic intents which
provide a focus for action
• Formulate “SMART” results
• Identify baselines
• Set intermediary targets
• Select performance
indicators
• Be determined to do it.
Annual Work plan
EXPECTED OUTPUTS
And baseline, indicators
including annual targets
Output 1
Baseline:
Indicators:
Targets:
Related CP outcome:
PLANNED
ACTIVITIES
List activity results
and associated
actions
1. Activity Result
-Activity action
-Activity action
2. Activity Result
-Activity action
-Activity action
3. Activity Result
- Activity action
- Activity action
4. Activity Result
-Activity action
-Activity action
Output 2
Baseline:
Indicators:
Targets:
Related CP outcome:
Output 3
Baseline:
Indicators:
Targets:
Related CP outcome:
TOTAL
1. Activity Result
-Activity action
-Activity action
2. Activity Result
-Activity action
-Activity action
TIMEFRAME
PLANNED BUDGET
RESPONSIBLE
PARTY
Q1
Q2
Q3
Q4
Funding
Source
Budget
Description
Amount
HRW AWP 2010 - Example
EXPECTED OUTCOME: Harmonized and simplified HR systems and
processes across all UN agencies
Baseline, indicators including annual targets
Output 1:
Develop a HR strategy, with revised TORs and annual performance assessments
of all staff reflecting their contribution to UN reform.
Indicators: Revised Performance Assessment Forms used for all staff.
Output 2:
Develop and actualize a revised HR contractual system in consultative manner
with ownership of Government.
Baseline:
Indicators: Revised Contracts issued by Government to projects’ staff.
Targets
Output 3:
An informative and interactive web portal for recruitments launched and adopted
by all UN Agencies.
Indicators: UN agencies advertise all their jobs exclusively on One UN web
portal.
Thanks