2012 Registration Dream
Team Orientation
January 19, 2012
2:00 – 3:00 p.m.
Robert
Starnino
David
Zou
Welcome – Registration Dream Team
Agenda
Welcome
Registration
Registration Hours/Volunteer Shifts
Level 600 - Layout
Layout – Registration
Layout – Exhibitor/Trade Show Only
Trade Show Hours
Roles & Responsibilities
Attendee/Exhibitor Journey
Computers
Conclusion/FAQ
Registration
Online registration will be cutoff: Friday January 27, 2012 @
5:00 pm
Delegates wishing to register
are welcome to do so on site.
VIP Line – Sponsors,
Speakers, Media
Exhibitor and Trade Show
Lines
Registration Hours/Volunteer
Shifts
Tues 3:00 p.m. – 8:00 p.m. (incl
1 hr orientation + preparing for
delegate arrival at 5:00 p.m.)
Wed 6:00 a.m. – 5:00 p.m.
(changed to 5:00 p.m.)
Thurs 6:00 a.m. – 5:00 p.m.
Friday 6:00 a.m. – 12:00 noon
Level 600 - Layout
Level 600 – Layout - Registration
Trade Show Hours
Wednesday, February 1, 2012
10:00 am – 6:00 pm
Thursday February 2, 2012
9:00 am – 5:00 pm
Friday February 3, 2012
9:00 am – 12:10 pm
Level 600 – Layout Exhibitor
Level 800 – Exhibitor Office – Sasha Stone
Roles &
Responsibilities
Dream Team Volunteer Roles
• Greeters
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Stationed at the bottom of the escalators on the 600 level
Greet delegates
Ask and direct individuals to the correct side of the floor (Exhibitor/Trade Show
Only or Registration) on Wednesday/Thursday & Friday
Remember Exhibitors will go to the 800 level on Tuesday Jan 31st
Need to respond to queries, have an understanding of what’s going on during
your shift so that you can direct individuals to the various levels (can be found in
the mini map)
• Crowd Control
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•
At the beginning of the stanchions
Direct individuals to the appropriate station/line
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HRPA Info
VIP/Media
Pre-Reg
Onsite
Rapid Reg
Tote Bag
Dream Team Volunteer Roles
Cont’d
• HRPA Info (computer access)
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To answer general questions
Computer access to look up information
Access to the Conference Guide and mini planners
Page detailing other than session rooms e.g. Speaker Ready Room
Respond to queries, have an understanding of what’s going ont
• VIP Media (computer access)
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VIP/Speakers/Media will pick up their pre printed badges at this counter
Joined by a Media Volunteer who will hand out HRPA Media packages
Will register speakers and other individuals
Requires special code list
Knowledge of Registration
Dream Team Volunteer Roles
Cont’d
• Pre Registration (computer access)
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Register speakers and other individuals
Requires special code list
Knowledge of registration
• Onsite Registration (computer access)
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Register speakers and other individuals
Requires special code list
Knowledge of registration
• Rapid Registration/Course Change Kiosks (computer access)
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Knowledge of rapid reg scanners and change kiosks
On Wed 4 of the scanners are switched to Course Change
Volunteers at those computers will help Delegates make their changes
Individuals who make changes to their registration do not receive a replacement
badge (one badge per package)
DREAM TEAM VOLUNTEER
ROLES CONT’D
• Tote Bags
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All Volunteers responsible to fill the tote bags when available
Last stop for delegates
Often delegates will approach the tote bag counters to ask general questions
In fact it’s important for all dream team volunteers to have general knowledge of
what’s going on during their shift to respond to questions.
Dream Team Volunteer
Responsibilities
Sign in each day in the conference office 801B to receive
coupons for meals for the MTCC food court in the trade show area.
This applies every day. If you have no shifts that day let them know.
Arrive 10 minutes before your shift A simple breakfast will be set
up each morning for the 6:00 a.m. shift. Please at least be on time.
Sign in each shift with me. I will then assign your role for the shift.
Sign out at the end of the shift(s).
I will schedule our photo op on Friday morning probably
around 7:00 a.m when I can get our photographer Robin. If you
would like to be in the picture, wear your shirt and come on by.
Level 600 –Journey
Things to keep in mind
Badge Sharing
Tote Bags
Ask Me or Robert or David
If you cannot make your
shift due to:
Emergencies
Illness
Please call or text Lata Viseu:
647-298-2935
Computers–Registrations
Level 600
How to:
-Create a New Registration
-Search for an Existing registration
-Self Check-in System
-Exhibitor Registration
Computers - Login
Onsite – New Registrations - Step 1 of 10
ONSITE – NEW REGISTRATIONS - STEP 2 OF 10
Onsite – New Registrations - Step 3 of 10
Onsite – New Registrations - Step 4 of 10
Onsite – New Registrations - Step 5 of 10
Onsite – New Registrations - Step 6 of 10
ONSITE – NEW REGISTRATIONS - STEP 7 OF 10
Onsite – New Registrations - Step 8 of 10
Onsite – New Registrations - Step 9 of 10
Onsite – New Registrations - Step 10 of 10
Onsite – Searching for Registrations
Step 1 of 2
Onsite – Searching for Registrations
Step 2 of 2
Self Check-in Step 1 of 3
Self Check-in Step 2 of 3
Self Check-in Step 3 of 3
Exhibitor Registration 1 of 3
Exhibitor Registration 2 of 3
Exhibitor Registration 3 of 3
Exhibitor Registration – Adding booth staff
1 of 3
Exhibitor Registration – Adding booth staff
2 of 3
Exhibitor Registration – Adding booth staff
3 of 3
Finally
Questions?
See you on Tuesday January 31st at the
MTCC for on site orientation at 2:30 level
600!