Success Intelligence
Mindshift: Valuing Others to
Create Success
Avril Carson
Director of The Happiness Project
& Success Intelligence
Success-Focussed
SUCCESSISNOWHERE
Success is infectious - if you
catch it
The World of Work
GREATER SUCCESS
+
at GREATER SPEED
+
with CONSTANT UNCERTAINTY
+
with LESS RESOURCE
+
with MORE COMPETITION
+
in a GLOBAL ECONOMY
+
a WORLDWIDE RECESSION
Who wants to play?
Today we are busier than ever.
Maybe this is evolution.
Maybe we are evolving into ants!
Showing we care?
Busy busy busy busy busy busy
busy busy busy busy busy …
Dead!
Too busy to think.
Too busy to meet.
Too busy to talk.
Too busy to listen.
Are we too busy to be successful?
WHAT IS SUCCESS?
‘Tell me again how lucky
I am to work here!’
Joy of Economics
“All the money in the world is
spent on feeling good.”
Ry Cooder
Creating a Good Experience
“What you make people feel is
just as important as
what you make.”
BMW, Joy advertisement
TASK + RELATIONSHIP
I+ U+
I+ U-
I- U+
TASK
RELATIONSHIP
“
We do not lead by being corporate,
by being professional
or by being institutional.
We lead by being human.
The future of success is partnership.
Peter Hawken
”
Joy of Leadership
“Never trust a ‘boss’
who has no toys
in his/her
office!”
Creative Mode
Mechanical Mode
Burnout Mode
S.I. Inquiry
What is SUCCESS for me?
How well am I leading the
SUCCESS of others?
What could be even better?
Defining Success
Your definition of success influences every
other significant decision in your life.
S.I. Philosophy
12%
Definition
Do I know what success is?
And do my team know what success is?
Focus
Am I good at catching myself and others
doing things well?
Communication
How do we communicate our successes internally?
How do we communicate our successes externally?
Review
How do we review our successes?
Celebration
How do I reward myself and others
for our successes?
Defining Success
Your definition of success is the
direction you are heading in.
Success Intelligence
Beyond the Work Ethic
WORK ETHIC
SUCCESS ETHIC
Effort
Relationships
Politics
Adding value
Long hours
Vision and Strategy
Busyness
Self Knowledge
Urgency
Importance
Adrenaline
Trust
Hierarchy
Authenticity
Minimum Standards
Imagination
Sweat
Inspiration
Ambition and Money
Wisdom
Image
Enjoyment
The person with the
shortest to-do list wins!
SI Mantra
“ Example is not the main thing
in influencing others
- It is the only thing. ”
Albert Schweitzer
4 Types of Intelligence
PQ
EQ
IQ
SQ
The Energy of
Success
The Heart Of
Success
The Psychology of
Success
The Spirit of
Success
Energy Management
“Passionate about delivering results.”
PQ
The Energy
of Success
What energises me? What enthuses me?
S.I. Inquiry
“80% of Success is showing up.”
Woody Allen
Am I the sort of person who lights up a room
when I walk in – or when I walk out?
Success Intelligence
“From 0-10 how well am I managing the WELLBEING of our team?
Leadership Inquiry
Emotional Intelligence
“Build relationships on cooperation and transparency.”
EQ
The Heart of
Success
“The effect of one good-hearted person
is incalculable”
Oscar Arias Sanchez
“People who feel good about themselves
produce good results.”
Ken Blanchard
A leader is a host to the conversations
that matter most.
S.I. Philosophy
“While no single conversation is guaranteed to
change the trajectory of a business, a
career, a marriage, or a life, any
single conversation can.”
Susan Scott
From 0-10 how well am I encouraging the CONFIDENCE of my team?
Leadership Inquiry
Thought Leadership
“Take informed risks.”
IQ
The Psychology of
Success
Leaders are not paid to be busy; they are paid
to think.
S.I. Mantra
The next level of success comes from thinking
the thoughts you haven’t let yourself
think before.
S.I. Philosophy
“Enduringly successful people ‘think different’.”
Steve Jobs
“From 0-10 how much time do I spend thinking
and how well am I managing the
ATTITUDE of my team?
Leadership Inquiry
Spiritual DNA
“Inspire a common vision to achieve uncommon success.”
SQ
The Spirit of
Success
“The essence of leadership today is to make
sure the organization knows itself.”
Mort Meyerson
“Life is too short to have a job.
You need a purpose that provides meaning and
direction.”
S.I. Philosophy
You cannot inspire others if you are
not inspired.
S.I. Fact
From 0-10 how well am I inspiring my team?
Leadership Inquiry
The Inner Game
Performance = Potential - interference
“A tennis player first confronts the
Inner Game when he/she discovers
that there is an opponent inside
his/her head more formidable than
the one across the net”
Timothy Gallwey
0-10
How well am I managing the
GROWTH of my team?
How will I GROW
this year?
0-10
How well am I managing the
IMAGINATION of my team?
How will I be more
CREATIVE
this year?
0-10
How well am I managing the
VITALITY
of my team?
How will I keep
ENERGISED
this year?
0-10
How well am I managing the
HONESTY
of my team?
How will I be more
AUTHENTIC
this year?
“In the new economy,
conversations are the
most important form
of work.”
Alan Webber
‘What’s so new about the New
Economy?’ HBR
LEADERSHIP Strengths Test
Name your five most
important INTERPERSONAL strengths?
Which one could you
be using more?
You are Agents of Change:
Leading Organic Change
From the Inside Out
S.I. Mantra
An organisation cannot grow,
if we do not grow.
S.I. Philosophy
The age of the
independent person
is over.
The future of success
is partnership.
Spaces:
Where and when in my busy schedule
can I make time to reflect on the
question:
What is Success?
People:
With whom do I need to be
having the conversation
What is Success?
Leadership Effect
The results are always in the
relationships.
“ There is no such thing as
a secure job anymore.
There are only secure people.
”
Warner Woodley, CEO, Mainstream
“The workplace has to be
an incubator for the
human spirit.”
Anita Roddick
RELATIONSHIP INTELLIGENCE
Who could I be spending more time with?
Who could I be listening more to?
Who could I be more honest with?
Who could I be acknowledging more?
Who could I be asking for more help?
S.I. Stakeholder Success
1. Stakeholder
Who do you want to have a conversation about success with?
2. Mutual Success
1-10 How clear are you about their definition of success?
1-10 How clear are they about your definition of success?
1-10 How clear is success defined for the relationship?
3. Next Step
What conversation will you have?
When will you make contact?
When will you have a conversation?
Diversionary Busyness
Busyness Audit
Can I name any instances of ineffective
busyness?
What causes me to be unnecessarily
busy?
What does my busyness help
me to avoid?
What good things could happen if I
was less busy?
How could I be less busy and more
successful?
Thought Leadership
Question: Where and When do Leaders
get their Best Ideas?
35% The Bathroom
26% Travelling to Work
14% Exercising/at the gym
12% Relaxing
8%
Work
5% Other
Work Ethic
99% perspiration; 1% inspiration
Statement:
Hard work is the key to success
Statement:
Overworking is a major block to
success
“Success is not the key to happiness.
Happiness is the key to success.
If you love what you are doing,
you will be successful.”
Albert Schweitzer