Protecting America
Train-The-Trainer Course
Course Introduction
Welcome to the First Observer™
Train-The-Trainer Course
110-140 minutes
Course Purpose
To equip experienced Trainers with the
knowledge and tools to instruct and
administer the First Observer™ program
within their organization
3
Course Prerequisites

One year experience as a Trainer of
Industry / Domain Subjects

Recommendation of your Organization
4
Priority Areas
1.
2.
3.
4.
5.
Participant Identification and Recruitment (new motor
carriers, individual drivers, first responders, highway
workers)
Planning (identify high-risk scenarios, conduct all hazard
analysis)
Training (web-based, train the trainer, include domain
awareness)
Communications (24/7 call center for anti-terrorism,
connectivity with law enforcement, responders and national
security)
Information Analysis and Distribution (maintain the
Highway ISAC, ensure connectivity with national entities
and conduct analysis specific to highway sector)
The Team
Transportation Security Administration (TSA)
 Team HMS

•
YOU!
Module 1
QUESTIONS?
Presentation - Module 2
FIRST OBSERVER™ PRESENTATION
(90-120 Minutes)
 Present
First Observer™ to Trainers
 Comments
 Questions
Insert First Observer™
Course 001
Module 2
QUESTIONS?
FIRST OBSERVER™
Train-The-Trainer Course
Outreach, Administration and Logistics
(20 Minutes)
Outreach Role
1.
2.
3.
4.
5.
6.
First Observer™ will succeed if we have hundreds
of thousands of eyes and ears involved
Outreach is the key to get those numbers
As a trainer, the first part of your job is to conduct
outreach and schedule training
The second part of you job is to conduct training
The third part of your job is to process the
enrollment forms and critique forms
The fourth part of you job is to start the process
again at step 2 above!
Administrative Requirements


Up to date “Training Package” to include
Registration and Feedback Administrative Forms
Send all completed Registration Forms with Cover
Sheet by express mail to:
First Observer™
5350 Shawnee Road, Suite 360
Alexandria, VA 22312
Administrative Forms

Participant Registration Form with Cover
Sheet

Participant Feedback Form and Sign Up Sheet
Administrative Requirements


Give all completed Feedback Forms and Sign Up Sheets to
your organization’s training point of contact if required
Your organization’s point of contact is responsible for faxing
or mailing the Feedback Forms and Sign Up Sheets to:
TSSI
1700 Rockville Pike
Suite 470
Rockville, MD 20852
PHONE 301-998-6164
FAX 301-998-6165
Trainer Support Materials
The FO CD ROM. Includes:
 PowerPoint Presentation
 Participant Registration Form with Cover Sheet
 Course Feedback Form
 Sign Up Sheet
 Supplemental Instructor Notes
 Case Studies
 Dictionary of Abbreviations
 Bibliography
 Computer System Operating Requirements
(Troubleshooting Guide)
Module 4
QUESTIONS?
Wrap Up and Review
1. What is the FO Program?
2. Is this program a national-level effort?
3. How much time do I have to present the FO
Program?
4. Name 3 of the 5 stages of a Terrorist Operation
5. How do I report my Observations?
Of a potentially life threatening situation?
Of a suspicious activity?
18
Wrap Up and Review
6. What are the three key things (actions) we want
participants to do?
7. What is the minimum equipment needed to
conduct training?
8. How do you enroll persons you train in the FO
Program?
9. As a FO Trainer can you certify other FO
Trainers?
10. What is the FO Call Center number?
19
FIRST OBSERVER™
Train-The-Trainer Course
Do the Paperwork!
Registration and Critique