Coaching: Moving from
Control to Growth
LEADERSHIP
Coaching Defined
A direct intervention in an individual or team’s work
process to help them improve their effectiveness or
overcome challenges.
Types: Proactive Performance Coaching, Problem
Solving Coaching
You can teach a person to fish…
Domains of Coaching
Strategic Approach
Skill Development
Motivational
Strategic
Coaching
Motivational
Coaching
Skills-based
Coaching
ACTION!
Dive in… and then what? The how of coaching
The Five Step Coaching Process
1. Inquire
&/or Observe
The Five Step Coaching Process
1. Inquire &
Observe
2. Diagnose
The Five Step Coaching Process
1. Inquire &
Observe
2. Diagnose
3. Intervene
The Five Step Coaching Process
1. Inquire
&/or
Observe
2. Diagnose
4. Action
Steps
3. Intervene
The Five Step Coaching Process
1. Inquire
&/or
Observe
5. Check-In
4. Action
Steps
2. Diagnose
3. Intervene
Methods of Coaching: The Chalkboard
Method
Purpose
Ask Questions
Get more data on the table; Uncover perceptions of
problems as well as possible solutions
Paraphrase/Reflect/Summariz Stay on the path together
e
Read between lines
Test possible alternative explanations
Offer suggestions
Draw on your own experience as resource
Open advocacy
Put forth recommended solutions, keeping space for
other to respond
Invite alternative points of
view
Catch questions, concerns, and open the door to
better solutions
Team Work Activity
Please Return at…
“
It’s harder to coach, then do do it
yourself
”