Introducing
Enabling Self-Service Online
Wa l k t h e W e b S t e p - b y - S t e p
Introducing
Enabling Self-Service Online
Wa l k t h e W e b S t e p - b y - S t e p
Demo
End-User
The WalkMe
Player appears as
a layer on top of a
website.
Once clicked,
a list of relevant
“Walk-Thru’s” are
displayed.
When the
end-user selects a
business process, a
WalkMe balloon directs
him or her where to click.
The balloons
will continue to direct
the user, as long as he or
she will perform the
required task.
Demo
"WalkMe's Customer"
Creating a
Creating
a Walk-Thru
isa few
Walk-Thru
takes
doneminutes
using a using
simplea simple
point &
click&interface
point
click interface
no technical
knowledge
no technical
knowledge
is required!
is required!
The publisher
selects the element to
which he or she wants to
attach a balloon in each
step.
When done,
the Walk-Thru can be
published and available to the
end-users with a single click.
No integration or changes to
the site are required.*
*One line of code needs to be added only once (just like in Google Analytics)
Benefits
Increases customer confidence that they are
“doing it right”
Dramatically reduces help-desk costs:
Encourage user self-service
Reduce number of inbound calls
Shortens time spent on inquiries by directing them to a
Walk-Thru
Reduces time to create training & support
infrastructure
Testimonials
Thank You
Rafi Sweary, President and Co-Founder
rafi@walkme.com
Tel. +972-54-5221288
Questions?
WalkMe’s built-in
compressive analytics
platform allows you to
track your Walk-Thru’s
usage.
The WalkMe menu is
fully customizable to
comply with any style
& look!
WalkMe balloons are
fully customizable to
comply with any style &
look!
The end-users are aware of
the number of steps they
have completed in the
business process.