UCA Lync Client for Avaya
Positioning & Pricing
V3.2
Key Messages
• No Enterprise or Plus CAL required
• Works with Avaya ACE
• You can use (Avaya client doesn’t offer this)
• Lync conferencing
• Lync video
• Seamlessly integrates Avaya with Lync
• No need to deploy Enterprise Voice on Lync
• Ensures customers “gracefully” transition to Lync
• No need for Lync Enterprise or Plus CAL’s saves
$248/user
Intro
The Unified Comms Alliance (UCA) Lync® Client
is a UC software application which seamlessly
integrates in the Microsoft Lync & Office suite
and is interoperable with Avaya Aura ACE and
Avaya IP Office (SIP only).
Major Avaya ACE features are implemented
within this plug-in to Lync. It enables CTI
(controlling your hard phone ie. 96xx, including
Avaya softclients) functionality or a full featured
VoIP softphone with one click.
For IP Office the client works in softphone mode
only as a SIP endpoint.
Some of the features
• Seamless integration in Lync/Office
• Same Lync “look and feel”
• Voice and HD video enables Lync (base license
only required
• Softphone or hard phone (CTI) mode
• Full presence synchronisation in Lync/Avaya
• Access to Active Directory and LDAP directories
• Click to Call
• Instant audio/video conferences with up to 16/8
participants without the need for additional
server
• No Enterprise or Plus CAL required
• Supporting Windows7 & 8 32 & 64 Bit
3
Lync - FAQ
•
•
•
•
Most customers have “free IM&P from
Microsoft this comes with the “Standard” CAL
(client access lic), this is why lots of
customers think Lync is “free”
Lync Enterprise Voice requires “Enterprise
and Plus CAL’s costing US$123 each ie.
US$248
The UCA Client DOES NOT require the
additional CAL’s to function, ie the customer
integrating Avaya and Lync saves US248 per
user
Avaya’s client “turns off” some native Lync
features tying the customer to Avaya’s own
video and conferencing products, the UCA
Client DOES NOT do this
•
Avaya has it’s own free client that requires Aura
6.2
• Avaya client “turns off” key Lync features
that customers want, forcing either to buy
AAC8 for conferencing, and Scopia for
video. Most often at this stage the
customer decides to “rip & replace” the
entire Avaya estate to go “full” Lync
4
Comparison
Feature
Avaya ACA
UCA
Call Log
✔️
Standard Lync ClickToCall support out of Office/Browser
✔️
Standard Lync Keypad support for dialling phone numbers
✔️
Lync Peer-to-peer Call Support
✔️
Lync Search Rules for resolving Lync contacts based on Phone
numbers
✔️
Dialplan/Phone number manipulation support
✔️
Deskphone/Softphone support
✔️
✔️
IP Office support (SIP only)
Video/Audio conference support – no participants
Use of native Lync User interface (No Lync UI manipulation)
✔️
3
9/16
✔️
As tested UCA Labs
30/9/2014
Lync Buddy List
Lync Conversation Window
Choose between a Lync
call and via Avaya
Communication
Manager
Lync Keypad
Lync - Audiosettings
Outlook
All Lync “Click to Dial” buttons in MS Office and Internet Explorer can be used to start a call
Outlook
All Lync “Click to Dial” buttons in MS Office and Internet Explorer can be used to start a call
UCA Keypad
UCA Call Control
• Dialpad field for new call initiation can be
opened just by clicking on the keypad icon
Transfer
Hold
Hang up
Mute
Audio Controls
Video
Keypad
Webpage
UCA Click
to call
Any Application
Mark & press F8 -> UCA Call
Works from any application
Email
Ctrl+Click to
initiate a call
Sharepoint
Ctrl+Click to
initiate a call
Word Online
Ctrl+Click to
initiate a call
Word Document
Ctrl+Click to
initiate a call
UCA user configuration
Capex Pricing
• Buying Outright Pricing
– USD 35.00
– EUR 25.00
– GBP 19.50
Support @ 21%
(USD 7.35 annually in advance)
* Support is mandatory
Opex Pricing
GBP
Term*
EUR
Price
USD
Term*
Price
Term*
Price
12
£1.50
12
€ 1.90
12
$2.50
24
£1.25
24
€ 1.60
24
$2.10
36
£1.00
36
€ 1.30
36
$1.70
* Term in months, Pre-Paid and includes support