Mobile Access:
BYOD Trends
SCOTT DUMORE - DIRECTOR, TECHNOLOGY, CHANNELS & ALLIANCES
AUTONOMY,
HP SOFTWARE
Agenda
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Global Market Trends
Considerations for BYOD
Development Considerations – a Vendor’s View
Leveraging Mobility for Enhanced Collaboration
Global Market Trends
Global Market Trends
Global Market Trends
Global Market Trends
Global Market Trends
Considerations for BYOD
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Security
Supportability
Ease of management
Access to content
Application integration
User experience
User Experience
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Access Content
File Email
Edit Documents
Attach Documents to Email
Collaborate
Capture Content
Engage with workflows
Search beyond device
Mobile Access Trends
Source: CMSWire
Mobile Access Trends
According to the “2013 Mobile Enterprise Report”:
What was the biggest concern regarding mobile devices
within organizations?
SECURITY
Source: CMSWire
Mobile Access Trends
Two issues outranked security:
1. Onboarding devices to the enterprise
2. Providing support for such a wide variety
Source: CMSWire
Questions, Questions!
Why doesn’t this
work the same
way on the
iPhone?
When will you
support Windows
Phone?
Is this compatible
with my MDM
platform?
Can I get this same
app on Android?
What do you
mean I have to use
a browser?
Do you support
Blackberry 10?
Why do you have
such a focus on
xxx platform?
Different Devices & Capabilities
• Vendors need to focus on complete
solution/ecosystem
• Integration with other apps needs to considered
• User experience
– Phone vs. Tablet
– Web vs. App
• Consider: form factor, market trends, and
supportability
Use Case
Enhanced Collaboration on iOS:
WorkSite Mobility 2
and
HP FlowCM
Solution Considerations
It has to be about more than just “…there’s an app for that!”
• Document editing capabilities
• Must support any editing tools
• Mobile document capture and upload
• Need OCR capability as well
• Simple collaboration from mobile device
• Integration with cloud-based solutions
• Different form factors
• Tablet vs. phone
• Security concerns
• Authentication, encryption and mobile device management (MDM)
Document Editing
“Open In…”
functionality to open
documents
Use your favorite
editing app
Enhanced Collaboration
Linked folder in
project
workspace
Connect DM
system with
cloud-based
repository
Secured by e-mail
address
Enhanced Collaboration
Corresponds to
LinkSite folder in
WorkSite
Enhanced Collaboration
Different app…
Same view!
Enhanced Collaboration
WorkSite
Mobility
Push to
FlowCM via
“Open In…”
Mobile Capture
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Supporting
documents
Notes
Receipts
OCR Capabilities
Why is OCR important?
• Images captured from the mobile device need to be searchable
• Convenience means LOTS more images captured via mobile vs.
other sources
• Device shouldn’t have to support OCR, so make it server-side
• OCR should be seamlessly integrated into existing CMS
Different Form Factors
Vs.
Different Form Factors
Software developers have had to re-think
product design
• Smaller size requires more careful UI design
• Multiple screens for same function
• Efficiency—most important functions need to be obvious
• May naturally prefer one device for some functions
• Phone for quickly searching/viewing content
• Tablet for browsing/editing content
• Users still expect the same functionality!
Security Concerns
The Basics:
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Support Trusted Authentication
Support SSL
Local Encryption
Passcode Locking
Security Concerns
More Advanced:
• Support Single Sign-On (SSO)
• Support of Third-Party Authentication (RSA, etc.)
Security Concerns
Very Advanced:
• Full Mobile Device Management (MDM)
• End-to-End Policy Application and Enforcement
Summary
• The global mobile landscape is constantly evolving
– New devices, form factors and functionality
• Both customers and software vendors must adapt
• Focus on the best solution for mobile user needs
• Be mindful of the complete mobile ecosystem
– Convergence of mobile, desktop and cloud
Products in Action
Demonstration
Questions?
Thank You!