Drive to Collab Endpoint Refresh Program Cisco Collaboration Technology Group © 2014 Cisco and/or its affiliates. All rights reserved. 1 • Objective • UC Endpoint Landscape • Opportunity • Endpoint Refresh Program • Value Proposition • Offers • Scenarios • Tools and Resources Refresh UC Endpoints install base with new Feature Rich and Cost Effective Endpoints © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3 70% (41M) of install base is 7900 series phones 23M End of Sale phones 12M End of Sale phones 18M Currently shipping phones 11M End of Sale & End of Support phones Install Base : 60+ Million Cisco IP Phones 12 Million End of Sale Models 11 Million End of Sale/Support Models 6000000 4,9M 5000000 4000000 3,1M 3000000 1,7M 2000000 1000000 141K 258K 97K 214K 25K 0 These models are in End of Support state • No TAC support • No maintenance firmware releases 208K 4500000 4000000 3500000 3000000 2500000 2000000 1500000 1000000 500000 0 • • 3,9M 3,6M 2M 496K 363K 282K 537K 534K 144K These models are in sustaining-only mode End of Support will be announced for the above phones shortly End of Sale/End of Support Endpoints Refreshed Feature Rich Endpoints (Intelligent Proximity, Bluetooth, WiFi) Rich User Experience (Wideband Audio, Hi-Res Display) Opportunity to Video-enable your desktop Enhanced Operational Efficiency (Energy Efficient/Green) Attractive Trade-in Program Refresh 1% of End of Sale Install Base Refresh 100% End of Sale/Support Install Base 23M Endpoints x $ 200 $ 46M Opportunity *Based on FY15 mix of new models 11M Endpoints x $ 200 $ 2.2B Opportunity Guided Endpoint Refresh Compelling Offers • Simplified Order and refresh • TMP promotion for phones process • Collaborate Now for Video Endpoint assessment Tools • Partner Incentives (OIP/SIP/VIP) • Comprehensive Support Endpoint Refresh Focused Enablement • TAC Support • Partner Portal • PDI Help Desk • Collateral • Program Team Support • Trainings © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8 Ongoing Standard Collaboration Offer Time Limited Offer Collaboration TMP Bonus for UC Endpoints TMP Credit: +15% TP->TP Endpoints UC->UC Endpoints MCU/Video Conferencing Or TMP Credit (Discount) Cisco Eligible Products for TMP Credits +20% IP Phones*: 7821, 8811, 8841 +25% IP Phones*: 7841, 7861, 8851, 8861 +30% IP Phones*: 8831 Eligible Products for Trade-in Cisco IP Phone 7900 Series (Desk Phones & Conference Stations) **Select models TMP Credits are discount off List Price on top of Standard Partner Discount and on top any other applicable program discounts. TMP Standard Offer Credits and TMP Bonus Offer Credits Cannot Be Combined for UC Endpoints in the Bonus Offer Program. Final discounts determined by Cisco Account team. Collaboration TMP Bonus for UC Endpoints Tiered TMP Bonus Incentive by Model 30% Credit 25% Credit • Up to 30% total TMP credit 20% Credit • TMP credits can be stacked (up to 80% off GPL total + VIP) 7841 7821 7861 8831 8811 8851 • TMP “Trade-in” eligibility limited to 7900 Series desk phone and conference station installed base • TMP Bonus “Trade-to” offered with select 78xx / 88xx models • TMP standard program rules apply (requires “Trade-in” product return or certificate of destruction/non-use) 8841 8861 • TMP Bonus offer period expires January 31, 2015 TMP Credits are discount off List Price on top of Standard Partner Discount and on top any other applicable program discounts. Collaboration TMP Bonus Credit amount is inclusive of all TMP Credit Discounts. Final discounts determined by Cisco Account team. © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10 Open to all Cisco Partners—Gold/Silver/Premier/Select/Registered Partners must register via Partner Program Enrollment (PPE) and accept the T & C’s http://www.cisco.com/go/ppe Available to Cisco account teams and all Tier 1 and 2 partners Trade-In Quotes can be created by partners and Cisco Partners use Cisco Commerce Workspace (CCW) Cisco internal use SalesForce.com (SFDC) Available through Jan 31, 2015 to all partners © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11 • The net credit amount is applied against the adjusted list purchase amount after applying the partner’s standard and program discounts. List Purchase Price - Customer / Partner Discount = Normal price without program • The credits are then applied up front at the time of order as shown on the right: - Net TMP Trade-In Credit = Final Discounted Price © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12 Priced for Midmarket Superior Audio Quality – Wideband Audio Support Lower Power Consumption Customizable, Options: 2, 4 or 16 Lines 7821: $255; 7861: $395 7841: $365; Brings mobile to the desktop with Cisco Proximity for Mobile Extensibility with Key Expansion Modules and Jabber on Mobile devices Charge personal mobile devices New ergonomic design with 5 inch high resolution displays 8811: $445; 8851: $595; 8841: $495 8861: $695 BOARDROOM 7800, 8800 Phones 2.5M EOS 7902, 7905, 7910, 7912 Phones Example: Refresh 7906 with 7821 Example: Refresh 7910 with 7841 Partner List Price for 7821 $255 Partner List Price for 7841 $365 Partner Standard Discount 42% Partner Standard Discount 42% OIP / TIP Discount 8% OIP / TIP Discount 8% TMP Discount 20% TMP Discount 25% Final Partner Upfront Discount 70% Final Partner Upfront Discount 75% Partner Net Price $76 Partner Net Price $91 8M EOS 794x, 796x Phones 7800, 8800 Phones Example: Refresh 7960 to 8851 Partner List Price for 8851 $595 Partner Standard Discount 42% OIP / TIP Discount 8% TMP Discount 25% Final Partner Upfront Discount 75% Partner Net Price $148 HD Audio enables high quality in-room collaboration Greater Flexibility support for wired and wireless microphones Greater scale with Daisy Chaining support New ergonomic design with 3.5 inch displays 8831: $1395 BOARDROOM 234K End of Support 7935, 7936 Phones 8831 Conference Phone Example: Refresh 7935 to 8831 Partner List Price for 8831 $1395 Partner Standard Discount 42% OIP / TIP Discount 8% TMP Discount 30% Final Partner Upfront Discount 80% Partner Net Price $279 7960 DX80 7940 7910 DX70 DX650 7935/36 Speaker Track 60 MX200/300 MX700/800 Recommended version CUCM 9.1 or higher Video Empower Every Desk and every Meeting Room List Price WebEx Jabber DX 650 DX 70 DX 80 EX60 EX90 $0-$89 per user No Cost $1,695 $2,750 $3,990 $8,970 $12,870 SX10 List Price $3,990 SX20 $7,900 $11,900 SX80 $17,900 $30,500* Speaker Track 60 MX200 MX300 $15,900 $17,900 | $23,900 MX700 MX800 MX700 MX800 Single Camera Dual Camera $49,900 $55,900 Desk Space Transformation Quiet Room, Hot Desking Knowledge Worker, Executive Remote Expert, Teleworking Meeting Room Transformation Development Room Meeting Room Briefing Area DX80 7940 7960 Example: (US) Refresh 7960 to DX80 Example: (US) Refresh 7940 to DX70 Partner List Price for DX70 Collaborate Now Partner Net Price DX70 $2750 60% $1100 Partner List Price for DX80 Collaborate Now Partner Net Price $3990 60% $1596 7935/36 SX10 7935 Example: (US) Refresh 7935 to SX10 Partner List Price for DX70 Collaborate Now Partner Net Price $3990 60% $1596 Readiness Assessment iPad App iPad App: https://itunes.apple.com/us/app/id650114526 Web Tool: http://tools.cisco.com/cucst/upgrade/index.jsp • CUCM v9.1 and v10.5 • Unity/Unity Connection • Contact Center Express • MeetingPlace • Presence Server • Attendant Console • License Count Usage report • Support and Collateral for BE6000/BE7000 • English, French, German, Spanish, Portuguese & Mandarin support One-stop shop for Endpoint Refresh Resources • Endpoint Refresh Program Info • Value proposition • Promotions and Offers • Forums and support community www.cisco.com/go/drivetocollab Refresh UC Endpoints install base with new Endpoint Refresh Program Cost Effective and Feature Rich Endpoints Endpoint Refresh - Deal Mechanics 1 Program Enrollment © 2012 Cisco and/or its affiliates. All rights reserved. 2 Quote Creation 3 Ordering 4 Returns Cisco Confidential 27 1 Program Enrollment 2 Quote Creation 3 Ordering 4 Returns • Annual Enrollment through Partner Program Enrollment (PPE) http://www.cisco.com/go/ppe • Read and Accept Program T’s and C’s © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28 1 Program Enrollment 2 Quote Creation 3 Ordering 4 Returns • Partner: Create Quote in Cisco Commerce Workspace (CCW) www.cisco.com/go/ccw • Cisco: Approve CCW Quote or Initiate Quote Through SalesForce dotcom (SFDC) © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29 1 Program Enrollment 2 Quote Creation 3 Ordering 4 Returns • Direct Orders: -Partner Places Order and Provides Deal ID and TMP Quote Number -Must Select “Trade-In” as the Order Type • Two-Tier Orders: Partner Places Order Against Approved Distribution Authorization ID (DART) © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30 1 Program Enrollment © 2012 Cisco and/or its affiliates. All rights reserved. 3 2 Quote Creation Ordering 4 Returns • Return Materials Authorization (RMA) Notification (Listing Traded-In Products) is Sent to the Partner when Last Purchased Product Is shipped • Schedule Pick-Up Requests Using the Product Online Web Returns (POWR) Tool • Trade-In Products Are Due Back to Cisco Within 180 Days of RMA Notification • Certificate of destruction required if not returned Cisco Confidential 31 Landing Page for All Drive to Collab Resources Customer Landing Page: http://www.cisco.com/go/cucmupgrade Partner Landing Page: http://cisco.com/go/drivetocollab TMP Promotion: www.cisco.com/go/tmp Support Alias for Drive to Collab Questions Drive to Collab Program Team: ask-drive-to-collab@cisco.com TMP Team: tmpcollab@cisco.com © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32 Take UC Endpoints to the next level – extensible value and performance Lead with business conversations Accelerate Endpoints Refresh © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33 Thank you. 78xx Key Features CUCM 8.5.1+ BE6K 8.6.x+ CP-7821 CP-7841 CP-7861 396 x 162 Mono (3.5”) 396 x 162 Mono (3.5”) 396 x 162 Mono (3.5”) 10 / 100 10 / 100 / 1000 10 / 100 Programmable Line Keys 2 4 16 Programmable Soft Keys 4 4 4 Headset Port ✔ ✔ ✔ EHS Support (AUX) ✔ ✔ ✔ Full Duplex Speakerphone ✔ ✔ ✔ Wideband Audio ✔ ✔ ✔ POE Class 1 1 1 SIP SIP SIP ✔ ✔ ✔ $255 $365 $395 Display Ethernet Switch Protocol Replaceable Bezel List Prices 35 88xx Key Features CP-8811 CP-8841 CP-8851 CP-8861 Display 800 x 480 Greyscale(5”) 800 x 480 WVGA (5”) 800 x 480 WVGA (5”) 800 x 480 WVGA (5”) Ethernet Switch 10 / 100 / 1000 10 / 100 / 1000 10 / 100 / 1000 10 / 100 / 1000 Programmable Line Keys 5x5 5x5 5x5 5x5 Programmable Soft Keys 4 4 4 4 Headset Port (RJ9) ✔ ✔ ✔ ✔ EHS Support ✔ ✔ ✔ ✔ Full Duplex Speakerphone ✔ ✔ ✔ ✔ Wideband Audio ✔ ✔ ✔ ✔ Integrated Bluetooth ✔ ✔ USB ✔ ✔ ✔(2) ✔(3) KEM Support Wifi ✔ External Audio Port ✔ POE Class Protocol List Prices 2 2 3 Key Module 18 * 2 Pages = 36 4 SIP SIP SIP SIP NTE: $445 $495 $595 $695 NTE: $490 36