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Office 365 ProPlus
Managing Updates
Office 365 ProPlus Deployment Track
Time
Day 1: 2.00pm – 2:45pm
Day 1: 3:30pm – 4:45pm
Day 1: 4:45pm – 6:30pm
Day 2: 9:30am – 10:45am
Day 2: 1:15pm – 2:30pm
Day 2: 2:45pm – 4:00pm
Day 2: 4:15pm – 5:30pm
Track
Introduction to Office 365 ProPlus
LAB: Install and configure AADSync
Planning & Deployment - Part 1
LAB: ODT & Shared computer activation
Ask the Experts Reception
Planning & Deployment - Part 2
LAB: Deploy Office using SCCM
Managing Updates
LAB: Update Office through Group Policy
Office Telemetry and Compatibility
LAB: Using Telemetry Dashboard
Troubleshooting Installations & Updates
Session Agenda
Office Servicing Overview
Managing Office Updates
Introduction to Telemetry
Monthly, cumulative
builds
Builds, rather than updates
Calculated deltas
Flexible options for
management, control
Background updating
Take control of change
Provided monthly. Contains
security, non-security changes.
Deltas are calculated and
downloaded in background
Manage change via small ripples,
rather than large, disruptive
waves
Cumulative…At most one update
away from evergreen
Several options to provide IT
controls
Consistency enables process
automation
Enables agility
Reduces time to get new
features to user
Office Update Triggers
Update Schedule Task
• Runs after user login and around 3am (Sunday, Tuesday, Thursday)
• Task can be configured to check the CDN or local source
• Can be disabled
User Initiated
• Update Now in the Account section
under the File Menu
• Requires admin rights
Command-line Update
• %programfiles%\Microsoft Office 15\Client[x86|x64]\OfficeC2RClient.exe /update user
[updatetoversion=“15.0.4569.1508”]
Phases of Update
Update Download
• Binary delta compression
Update Apply
• Requires applications to be closed
• Will apply on reboot
• User interaction is possible
Configuring Updates at install time
Using the Office Deployment Tool
Defaults – updates are checked for on a daily basis on the Microsoft CDN
Use <Update> tag to turn on or off updates
Options include: Update location, Version and deadline
<Configuration>
<Add SourcePath="\\server\share" OfficeClientEdition="32">
<Product ID="O365ProPlusRetail">
<Language ID="en-us" />
</Product>
</Add>
<Updates Enabled="TRUE" UpdatePath="\\Server\share\" TargetVersion="15.1.2.3" Deadline=“12/16/2014
18:30"/>
</Configuration>
Configuring Updates via Group Policy
Enable Automatic Updates
Hide option to enable or disable updates
Update Version
Update Deadline
Update Path
Disable Update notifications
Group Policy enables you to utilize…
Loop-back processing
Group Policy Preferences
Organizational units
IP address range
LDAP Queries
DNS Suffix
Security group filtering
Computer name
AD site
How Automatic
Updates Work
Most Common Path
How Automatic
Updates Work
Apply Update (Scenario 1 of 3)
How Automatic
Updates Work
Apply Update (Scenario 2 of 3)
How Automatic
Updates Work
Apply Update (Scenario 3 of 3)
How Automatic
Updates Work
Demo
Updating Office 365 ProPlus
Object Model & API
Virtually static since Office 2010 (http://aka.ms/Kj6vya)
Office App model is future direction…
…no planned changes to object model/APIs
Extensibility Model
Build lifecycle
Builds supported for 12 months
Consistent with MSI/Service Pack lifecycle policy
Enables validation of builds
Telemetry provides objective data
Manage Risk
Manage change
Facilitates a fact-based approach to manage risk
Helps manage change
Managing Office Updates
Common Questions
Managing Updates
A sample plan
 Process is automated
Goals
 Builds are validated for 2 weeks
 Backout is enabled
 Opt-out is available
Validation Group

Production Group
Managing Updates – A sample plan
Option
1. Define & configure “pilot” group
Details
 Determine who will validate new builds
 Determine internal source(s) to contain Office builds
 Use Group Policy & global group filtering to configure
update source (eg, “\\server1\Source1”) for testing
group
 (Optional) Configure to download from cloud
Managing Updates – A sample plan
Option
Details
 Use Group Policy to configure update source(s)
2. Define production update source
and/or
 Define update source at install time using the
UpdatePath element
Managing Updates – A sample plan
Option
Details
 Run setup.exe /download UpdateSource1.xml
 SourcePath set to Pilot update location
Contents of UpdateSource1.xml:
 Create a scheduled task to automate download
3. Configure pilot update source
<Configuration>
<Add SourcePath="\\Server1\Source1"
OfficeClientEdition="32">
nd
<Product ID="O365ProPlusRetail">
<Language ID="en-us" />
</Product>
</Add>
</Configuration>
 Run task 2 Friday of each month
Managing Updates – A sample plan
Option
Details
 Run setup.exe /download UpdateSource2.xml
 SourcePath set to Production update location
 Create a scheduled task to automate download
 Run task 4th Friday of every month
 Disable this task to “opt-out” of distributing to
4. Configure prod update source
production
 (Optional) Use software distribution tools to schedule
deployment to many locations
Managing Updates – A sample plan
Option
Details
 Backout plan - Use OfficeC2RClient.exe (via Software
distribution) to downgrade to previous build
 Enforcement – Use OfficeC2rClient.exe (via Software
Officec2rClient.exe /update user forceappshutdown=True
displaylevel=False
updatetoversion=15.1.2.3
distribution) to update
to current build
 (Optional) Use Update deadline in Group Policy to
enforce
5. Manage outliers
Determine frequency
of documents &
solutions used
Report detected
issues &
performance
Manage add-ins
& solutions
Track
deployments
Custom Reports
ActiveX
Macros
Builds
Scope
LAB
Update Office through Group Policy and
SCCM
OBJECTIVES
Import Administrative Templates
Create and Deploy GPOs
Final group discussion
Download