Factors Influencing our Success
Environmental Factors
Human “People” Factors
•
Government Priorities
•
Funding Sources
•
Infrastructure:
•
•
•
•
– Financial
– Information Systems
– Space
– Facilities
Leadership
Attracting and Retaining Talent
Workplace Culture
Engagement of Faculty & Staff
Workplace Culture & Engagement
• Focus on “People Factors”:
– Do we have the right “people”
conditions and environment to achieve
Work Unit/Department,
Faculty/Division and Western’s
Priorities?
• If we do, great ... Let’s recognize
and grow our strengths; if we have
gaps, how can we make
improvements?
Culture:
shared set of beliefs &
values, reinforced by
symbols & structure ,
manifested in the way
people think and act ( 1)
Engagement:
emotional & intellectual
commitment to work,
organization & its success;
willingness to devote
discretionary effort, people
find meaning in their work (2)
Do we have workplaces where people...
• feel encouraged to introduce new ideas,
innovate & take risks?
• are excited & committed to their work?
1. Best Practices --- Employee Retention, “Organizational Culture and Retention” (2000)
2. The Conference Board of Canada. “Employee Engagement: Review of Current Research and Its Implications” ( 2006)
Workplace Culture & Engagement
Matter
Impact:
•
•
•
•
individual and organizational performance
recruitment & retention
teamwork/collaboration
individual well-being
Source: K. Cameron & R. Quinn. Diagnosing and Changing Organizational
Culture.(1999).
WE Speak: Faculty & Staff Survey 2012
Purpose
• We want Western to be a great place to work
• Purpose…
– Give every faculty & staff an opportunity to express views about
their day-to-day work experience at Western
– Identify what is working well, and where there is an opportunity
for improvement
– Inform the strategic plan as it undergoes renewal
– Encourage dialogue and action planning to improve the work
experience within a work Unit/Department, Faculty/Division, or
Western-wide
– Provide a benchmark to measure our progress over time
Confidential Survey
Administered by Metrics@Work
•
Metrics Work - located in St.
Catharines, Ontario
•
Previously operated out of Brock
University.
•
Academic leader of the Survey
Service - Dr. John Yardley
•
Conducted many public and some
higher education engagement
surveys. For example Sick Kids,
Wilfred Laurier, currently working with
York University
•
Western can benchmark against
some of the measures used in WE
SPEAK: Faculty & Staff Survey 2012
WE SPEAK: Faculty & Staff Survey 2012
• Participation is voluntary
• The survey is confidential
• The scale is 7 points from
strongly agree to strongly
disagree
• Three open-ended
questions
• Both web-based and paper
option
• Takes 20-30 minutes to
complete
Survey Reports – March 2013
Western-Wide
• Protect anonymity
and confidentiality
• No reports produced
for group with 7 or
less people
• Report provided to
leader and next level
up leader
President/Vice
President
Faculty/Division
Vice Presidents/ Vice
Provosts/Deans/AVP
Department/School
Chair/Directors
And the good news is
you could win an iPad mini by filling out your survey
“When you know better,
you do better.”
Maya Angelou