Health
Insight Driven Health
The Art of KISSing
Health Information Exchange
1
“It costs a lot of money and there’s no real return”
2
“Health IT Standards are far too complicated”
3
“There is no Health IT Standard to do what I need”
4
“No one around the world has been successful”
5
“Once we’ve implemented there’s nowhere left to go”
1
It costs a lot of money and there’s no real return
•
What are you trying to achieve?
•
Set Realistic Goals
•
Can those goals be quantified?
•
Do qualitative measures outweigh a need to
demonstrate quantitative success?
Copyright © 2012 Accenture All rights reserved.
3
2
Health IT Standards are far too complicated
•
Standards have been developed for a reason
•
Healthcare is complicated
•
Standards represent critical thinking
•
Use what is relevant – and no more
•
Therefore, if it’s not relevant – don’t use it
•
Plan ahead – if you need consensus then allow for
consensus building
•
Always have a Plan B – especially if you don’t need it
Copyright © 2012 Accenture All rights reserved.
4
3
There is no Health IT Standard to do what I need
•
Standards have been developed for a reason
•
Healthcare is complicated
•
The likelihood of a standard not existing is very small
•
The impact of creating a new standard is very large
–
–
On your project
On the standards community
•
Plan ahead
•
Work with the Standards Community
–
•
Local country standards bodies are very mature
Don’t be afraid to steal (from other industries)
Copyright © 2012 Accenture All rights reserved.
5
4
No one around the world has been successful
•
Successful at what?
•
Healthcare is complicated
•
Success for Organization A might look very different
than for Organization B
•
You Can’t Manage what you Can’t Measure
•
Success stories abound from around the world
•
Lessons learned from other are intrinsically valuable
•
Singapore, Australia, United Kingdom: all successful
for what they wanted to do, and have lessons learned
Copyright © 2012 Accenture All rights reserved.
6
5
Once we’ve implemented there’s nowhere left to go
•
Healthcare is complicated
•
Use the 6 P’s of Project Delivery
–
•
Plan in manageable units
–
–
–
•
Poor Planning Prevents Proper Project Performance
Manageable by your Project Managers
Manageable by your Project Delivery Teams
Manageable by your Leadership
Breaking down projects mean that you can manage
the near and far horizons
Copyright © 2012 Accenture All rights reserved.
7
So What’s KISSing got to do with it?
•
If you can’t measure it, you can’t manage it
–
•
If you can’t manage it, you shouldn’t be trying to deliver it
Choose appropriate standards
–
Don’t try to recreate the wheel
•
Be pragmatic and defer what can’t be done (now)
•
Success comes in many different forms
–
–
•
Decide what “success” is, before you try to reach it
Successful organizations set realistic targets, and focus
upon them
Set realistic goals, and continue to build upon them
Copyright © 2012 Accenture All rights reserved.
8
Everything should be made as
simple as possible, but not
simpler.
Albert Einstein