Community Business
Intelligence Project
Full Roll-Out Implementation Kick-Off
HSPs with Validated Vendors
December 2013
Agenda
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Introductions
CBI Project Overview, Objectives, and Scope
Technical Overview
Privacy and Security Overview
Implementation Overview
Questions
Next steps
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CBI Project Team
Name
Organization
Role
Mohamed Badsha
Reconnect Mental Health
Services
Project Sponsor
Jennifer Wilkie
Reconnect Mental Health
Services
Director of I.T. and
Shared Services
Shane Newman
Reconnect Mental Health
Services
Project Coordinator
Sarah Kuntz
Reconnect Mental Health
Services
Assistant Project
Manager
Marvin Weekes
Reconnect Mental Health
Services
Assistant Project
Manager
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CBI Working Group
Name
HSP Name
Community Sub-sector
Elizabeth Birchall
COPA
Community Addictions
Jasmin Earle
CRCT
Community Mental Health
Lana Frado
Sound Times
Community Mental Health
Colleen Franklin
Transition House
Community Addictions
Nathan Frias
Toronto Central LHIN
Sujata Ganguli
St. Clair West Services for
Seniors
Community Support Services
Deborah Pal
March of Dimes
Community Support Services
Yeehua Peng
Toronto Central LHIN
Claudio Rocca
DATIS
Community Addictions
Charles Shamess
Fife House
Community Support Services
Noel Simpson
Regeneration CS
Community Mental Health
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CBI Overview and
Background
CBI Project Background
• In 2012, the Toronto Central LHIN determined
the need for a business intelligence solution
• The CBI Reference Group was formed to:
• Recommend the scope of the CBI Tool
• Identify the required data elements
• Determine an appropriate tiered approach
• The TC LHIN supported the recommendations
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CBI Project Objective
The Community Business Intelligence (CBI) Project will
enhance Community Sector data quality and reporting
Improved data quality and reporting will:
• Increase decision support capabilities
• Enhance key functions of planning and system
management
• Serve as a foundation for organization, sector and system
planning and performance
• Provide benchmark reporting to Community Health Service
Providers (HSPs)
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CBI Project Scope
In Scope
Community
Support Service
(CSS)
Community
Mental Health
(CMH)
Out of Scope
Community
Addictions (CA)
Central Data Repository
Individual health
records and viewing of
personal health
information
Reporting Tool
Standardized Report and Query
Tool for TC LHIN and HSPs
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CBI Tiered Approach
Additional data
elements
Additional data elements identified as required
through sector consultation
Common assessment
and access hubs data
CSS – interRAI preliminary screener, interRAI CHA
CMH – OCAN
Addictions – ADAT
Access hubs – Access 1, CASH, RM&R
Hospital utilization data
CBI data elements linked to hospitalization records
(ICES, CIHI, etc)
Community Sector
demographic and
service utilization data
by functional centre (FC)
Demographic (Name, DOB, Age, Gender, etc)
FC (Referral, Admission, Initiation, Discharge dates, etc)
Existing data in client management system and as reported in
MIS/OHRS, CDS, and DATIS only
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Current State
• Limited capacity for
analysis and reporting
• No ability to track
client(s) within or
between sectors
• Inconsistent data
quality
• Duplicate reporting
Community
Support Service
(CSS)
HSP 1
HSP 2
Client A
Client A
Community
Mental Health
(CMH)
Community
Addictions (CA)
HSP 1
HSP 2
HSP 1
HSP 2
Client A
Client A
Client A
Client A
Reporting (OHRS/MIS, CDS, DATIS, TC LHIN, etc)
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Future State
• Ability to track client(s)
through the system
• Understand service
utilization and capacity
across sectors
• Enhanced data quality
based on consistent
definitions and fields
Community
Support Service
(CSS)
HSP
HSP
Community
Mental Health
(CMH)
HSP
HSP
Community
Addictions (CA)
HSP
HSP
Client A
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CBI vs. IAR
• CBI Tool is an aggregate reporting tool that :
– Collects demographic information (IAR shows
assessment record data)
– Is for use at the HSP and LHIN level (IAR is for
use at the client level)
– Has cross sector and query reporting
capabilities
– Will ultimately link to other data sets
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Technology Overview
Central Data Repository
• DATIS was endorsed by the CBI Working Group
to be the central data repository because it:
– Holds Community Addictions data already
– Is a non-profit (provincially funded)
– Meets project privacy and security
requirements
– Has an existing relationship with ICES
– Already has infrastructure in place
(repository, dashboard for reporting, etc)
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Data Elements
Data elements collected for CBI Tier 1 include:
• Demographic information
• Functional Centre information
• Admission information
No additional elements are required to be
collected by HSPs in order to participate
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Movement of Data
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What about Community
Addictions (CA) HSPs?
Being that data from CA HSPs already resides within
DATIS, the CBI Project looks different for them:
• For CMH and CSS HSPs, data is transferred
directly from your CMS to the CBI database using
CBI web service client
• For CA HSPs, data is transferred from the Catalyst
database within DATIS to the CBI database
• Both collect the same data and adhere to the
same privacy and security requirements for data
transfer
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Privacy and Security
Overview
Privacy and Security
Privacy and security measures include:
• DATIS is a Health Information Network Provider
• Privacy Impact Assessment (PIA) and Threat Risk
Assessment (TRA) on the DATIS physical environment
• Privacy and Data Access sub-group to oversee HSP
sharing agreement, privacy & security and
appropriate policies
• 3rd party legal review of HSP and vendor agreements
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Implementation
Overview
CBI Test Group
HSP Name
Vendor
Community Sub-sector
COPA
DATIS
Community Addiction
CRCT
Roxy Software
Community Mental Health
CTYS
Computing Desire
Community Mental Health
Les Centres d’Accueil
Heritages
Nesda Technologies
Community Support Services
Reconnect Mental Health
Roxy Software
Community Mental Health
Regeneration CS
OSCAR - CAISI
Community Mental Health
St. Clair West Services for
Seniors
Canesto
Community Support Services
Transition House
DATIS
Community Addiction
WoodGreen Community
Services
Canesto
Community Mental Health and
Community Support Services
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Timeline –HSPs with pilot
vendors
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HSP Activity
• Review ESPA signing guide and sign ESPA
• Review Implementation Checklist and Activity
Tracker
• Review HSP Testing and Validation Guide
• Complete HSP Testing
• Complete HSP Go Live
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Vendor Activity
• Ensure build CBI XML schema according to
specifications is complete
• Complete Vendor Testing and Validation
• Support HSP Testing and Validation
• Support HSP Go Live
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CBI Support
• Website tcii.reconnect.on.ca
– FAQ document, testing and validation documents,
agreements, etc
• Single point of contact
CBISupport@reconnect.on.ca
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Questions?
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Appendix
Tier 1 Data Elements
Item
Definition
First Name
First name provided by client
Last Name at Birth
Last name on birth certificate
Last Name current
Last name provided by client
Middle Name
Date of Birth
Age
Client provided age
Gender
Client provided gender
Org ID
Connex ID provided by the ministry
Client ID
The value that uniquely identifies a client within a software
and agency records
Health Card Number
Address
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Tier 1 Data Elements (con’t)
Item
Definition
Phone Number
Postal Code
Canadian postal code of residence
LHIN of Residence provided
LHIN in which the client resides
Functional Centre
MIS Definitions
Date of referral into a
functional centre
Date of admission into a
functional centre
Date of service initiation into a
functional centre
Date of discharge from a
functional centre
The date the HSP is aware of a client referral into a
functional centre.
The date the HSP registers a client into a functional
centre.
Service delivery start date within a functional centre.
The date the HSP deregisters a client from a
functional centre.
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