What makes a
Successful Leader?
Steve Backley and Paul Hannam
Intro montage
2012 olympic montage
Do You Have a Growth Mindset
or a Fixed Mindset?
What is Success for You?
WR video
sydney video
Transformational
Leadership
Transformational Leadership
How to Create a Culture of
High Employee Engagement
So your People Feel and
Perform at their Best
© iperform systems 2014
The Benefits of Employee Engagement
 Higher Productivity & Performance
 Reduction in Costs
 Increased Employee Retention
 Reduced Sickness, Absence & Stress
 Better Customer Service
 Greater Creativity
 Improved Wellbeing & Morale
 More Attractive to Talent
Employee Engagement is the
Optimal Strategy for
Sustained High Performance
For your employees, teams and
Organisation
In the Local Government Sector
Employee Engagement is the
Optimal Strategy for
Improving Service Delivery
at the same time as
Reducing Costs
The Ideal Employee
High Engagement
Agile
Customer
Focused
Growth
Mindset
Autonomous
Balanced
Flourishing
Intrinsically
Motivated
High Performance
The Challenge
Most Employee Engagement
Programmes do not Work
Two Types of Engagement Strategy
1 Extrinsic Engagement
EE
Incentives
Recognition
Remuneration
Team Building
Outside-In
Two Types of Engagement Strategy
2 Intrinsic Engagement
EE
Values Driven
Personal Growth
Passion
Authentic
Sustainable
Inside-Out
IE
Lessons from
Recent Research
Lesson #1
Intrinsic Motivators are
More Effective than
Extrinsic Motivators
Lesson #2
Happiness is the Cause of
High Performance rather
than the Result
Lesson #3
Gratitude and Appreciation
boost Well-being &
Engagement
Lesson #4
Resilience and Grit are the
Critical Habits for Sustained
Engagement and High
Performance
Lesson #5
Employees want to be
Successful and Fulfilled
Intrinsic Engagement
Works from the
Inside Out
What is Feeling Engaged?
Trust
Connection
Peace of Mind
Authenticity
Purpose
Creativity
Commitment
Optimism
Autonomy
Fulfilment
The Best Programmes Integrate Both
Intrinsic
Self Improvement
Emotional Intelligence
Practice & Journaling
Extrinsic
Incentives
Measurement
Systems & Processes
Incentives can enhance Engagement
 Analytics
 Mood Measurement
 Gamification
 Prizes
 Leaderboard
 Integrated into Talent Development
 High Performers Club
 Accountability and Coaching from Managers
Integrated Engagement
Extrinsic Engagement
Measurement
Incentives
Self
Awareness
Wellbeing
Autonomy
Boost EQ
Intrinsic Engagement
Align Values
Motivation
Practice
Accountability
Systems &
Processes
Transformational Leaders
Support Employees
To Engage Themselves
www.Performsystems.com