How to rock the boat and
stay in it
www.changeday.nhs.uk/healthcareradicals
Helen Bevan
@HelenBevan
Source of image: showstudio.com
Source of image:
installation by the
artist Adam Katz
www.thisiscolossal.com
Via @NeilPerkin
“New truths begin as heresies”
(Huxley, defending Darwin’s theory of natural selection)
@HelenBevan
What happens to
heretics/radicals/rebels/mavericks
in organisations?
@HelenBevan
Source of image: findingmyself.net
@HelenBevan
We need boatrockers!
• Rock the boat but manage to
stay in it
• Walk the fine line between
difference and fit, inside and
outside
• Able to challenge the status
quo when we see that there
could be a better way
• Conform AND rebel
• Capable of working with others
to create success NOT a
Source: Debra Meyerson
destructive troublemaker
@HelenBevan
There’s a big difference between a rebel
and a troublemaker
Rebel
@HelenBevan
Source : Lois Kelly www.rebelsatwork.com
Reflection
• What are your insights around “rebels” and
“troublemakers”?
• What moves people from being “rebel” to
“troublemaker”?
• How do we protect against this?
@HelenBevan
There’s a big difference between a rebel
and a troublemaker
Rebel
@HelenBevan
Source : Lois Kelly www.rebelsatwork.com
"There’s only one
corner of the
universe you can
be certain of
improving, and
that’s your own
self."
Aldous Huxley
Source of image: timcoffeyart.wordpress.com
@helenbevan
@HelenBevan
Four things we know about successful
boat rockers
CHANGE
BEGINS WITH
me
1. able to join forces with others to create action
2. able to achieve small wins which create a sense
of hope, self-efficacy and confidence
3. More likely to view obstacles as challenges to
overcome
4. strong sense of “self-efficacy”
 belief that I am personally able to create the change
@helenbevan
@HelenBevan
Source: adapted from Debra E Meyerson
Self-efficacy
There is a positive, significant
relationship between the
self-efficacy beliefs of a
change agent and her/his
ability to facilitate change
and get good outcomes
@helenbevan
@HelenBevan
Source of image:www.h3daily.com
Source: @NHSChangeDay
@helenbevan
@HelenBevan
Source: @NHSChangeDay
What is the issue here?
“permission” ?
(externally generated)
or
Self efficacy ?
@helenbevan
@HelenBevan
(internally generated)
What’s the difference between
self efficacy
and
self esteem,
self belief,
self-confidence?
@helenbevan
@HelenBevan
Building self-efficacy: some tactics
1. Create change one small step at a time
2. Reframe your thinking:
• failed attempts are learning opportunities
• uncertainty becomes curiousity
3. Make change routine rather than an exceptional
activity
4. Get social support
5. Learn from the best
@helenbevan
@HelenBevan
Image copyright: http://13c4.wordpress.com/2007/02/24/50-reasons-not-to-change/
@helenbevan
@HelenBevan
@helenbevan
@HelenBevan
Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@helenbevan
@HelenBevan
Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@helenbevan
@HelenBevan
Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@helenbevan
@HelenBevan
Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@helenbevan
@HelenBevan
Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@helenbevan
@HelenBevan
Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
Research from the Sales industry
How many NOs should we be seeking to get?
@helenbevan
@HelenBevan
Source: http://www.slideshare.net/bryand
We have a choice
“This is the true joy of life, the being used up for a
purpose recognised by yourself as a mighty one,
being a force of nature instead of a feverish, selfish
little clot of ailments and grievances, complaining
that the world will not devote itself to making you
happy.”
George Bernard Shaw
@helenbevan
@HelenBevan