Overview of MiDatabank
A medicines enquiry management
system from CoAcS Ltd
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What is MiDatabank?
MiDatabank is a software application that enables hospitals to
effectively manage their medicines information enquiries.
MiDatabank:
– is robust, used in many countries and scenarios
• more than 230 MI centres in UK alone
– enables consistency of answer with audit accountability
– includes an Admin module to maintain system parameters
– creates customisable enquiry management reports
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What MiDatabank does
For everyday users, MiDatabank:
– provides access based on user role and experience
• with a Helper panel, MI authorisation & escalation
– stores enquiry and enquirer details
• also ADRs and projects
– displays what reference sources are available locally
– builds a centralised and shared resource
• including previous answers and FAQs
– features extensive search and reporting features
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Work ‘In Progress’
Filter and display options.
Most open enquiries are found
in the ‘In Progress’ area. They
may pass through other stages
before completion.
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Enquiry Input
Customisable ‘Helper
panel’ assists
inexperienced users.
Input form stores Enquirer
Name, Contact and Enquiry
details etc.
Categories and
keywords used.
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Drug Selection
Drugs are selected
from a dictionary
for consistency.
DM+D provides three
levels of selection – Virtual
Drug, Virtual Product and
Actual Product.
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MI Research
Using Categories and Keywords,
MiDatabank automatically searches
FAQs and past enquiries which can
be referenced in the MI Answer.
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MI Research Links
Other Sources can be researched
using Standard Search Patterns
associated with enquiry Categories.
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MI Research – all sources
Further research sources include
Paper, electronic / online or
personal Advice / knowledge.
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The selected knowledge or
research items are listed here.
MI Answer
The ‘Simple View’ provides space for
research notes and the outcome ...
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MI Answer / reply
... whilst the ‘Page View’ option helps
users to create a letter or email
attachment / content using
templates and ‘Special Field’
inserts.
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Completion
Before an enquiry can be completed,
MiDatabank checks that mandatory
fields have been completed – these
are required for audit and reporting.
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Searching
General and Advanced searching
(using dates, categories and
fields) enable users to find
previous enquiries that may help
answer their current enquiry.
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Reports
There are three Reporter tabs. Each one
provides statistical information based
upon dates and selected field values.
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Report listings
Other Reports provide detailed listings
for any selected Categories and fields.
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ADRs details are recorded using
additional fields in the ADR Input
tab that is made available.
ADRs
Additional ADR tabs include Reactions,
Suspect Drugs and electronic Regulatory
Authority submission checks.
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Electronic Yellow Card Reports
The form can be viewed before
being sent electronically direct to
the regulatory authorities.
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Admin Module
The Admin module controls the
user access, resources and contacts
available (and more) for each site.
The blue tabs are for global settings;
the white ones for local selections.
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Admin – User Profile
The User profile form defines what
areas each individual user can access
and what permissions they have.
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Contact us...
• For more information about MiDatabank,
please look at our dedicated website
www.midatabank.com
• Or email us at info@midatabank.com
• Prices, demo system access and site
demonstrations available
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