Technical Workshop on OMT
District & Block Coordinators , Jaipur
(Rajasthan)
September 12th , 2012
Project Monitoring
Tool
Workshop – Page 1

Objectives of Online Monitoring Tool
 Monitor Uptime
 Capture Events
 Analysis

DIT – DashBoard View
 PANIndia / SCA / Districts / Block level performance

District Level view for DMs

Alarms and Uptime Reports

Root Cause Analysis

Version Upgrade

Re-registration
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Project Monitoring
Tool
Workshop – Page 2

Basic Level Troubleshooting – Checklist
 Software Uninstalled / Components Missing
 Services stopped

Advanced Level Issues
 Network issues
 Antivirus Configuration

VLE Orientation
 Continuous process

Technical Support – [email protected]
 Subject – CSCID: Problem statement
 Problem description
 VLE Name & Contact numbers
 Screenshot (if any)
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Project Monitoring
Tool

Workshop – Page 3
VLE Education

Share CSCID / Passwords

B1 / B4 Reports

Importance of Tool
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Project Monitoring
Tool
Minimum Checks & Troubleshooting

Step 1 - Check if PC/LAN Card has been replaced then deregister OLD PC and
register new PC, else go to Step 2

Step 2 - Check if one of the following conditions is TRUE, and follow reregistration steps

□ Software is uninstalled

□ Datalog folder is missing in csc registration folder

□ Services are not running / starting

□ Config.ini file is missing

□ Datalog folder is present but logs are not getting generated

If problem is not identified then go to Step 3
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Project Monitoring
Tool
Minimum Checks & Troubleshooting

Step 3 - Check if VLE is using Internet connection on periodic basis

Check if logs are generated or accumulated and not getting dispatched from
datalog folder

If problem is not identified then go to Step 4

Step 4 - Check if VLE has installed/configured Virus Protection Software
recently

□ Check if ping to logs.csclive.in is working from DOS command prompt

□ Check if www.csclive.in can be viewed from Internet Explorer
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Project Monitoring
Tool
Anti Virus Settings
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Project Monitoring
Tool
Kaspersky Anti-virus 2010
Click on Setting highlighted in red circle Right Top corner
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Project Monitoring
Tool
Click on Threat and exclusions
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Project Monitoring
Tool
Click on Exclusions - settings button
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Project Monitoring
Tool
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Project Monitoring
Tool
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Project Monitoring
Tool
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Project Monitoring
Tool
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Project Monitoring
Tool
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Project Monitoring
Tool
Quick Heal Anti-virus
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Project Monitoring
Tool
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Project Monitoring
Tool
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Project Monitoring
Tool
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Project Monitoring
Tool
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Project Monitoring
Tool
Avira Anti-virus
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Project Monitoring
Tool
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Project Monitoring
Tool
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Project Monitoring
Tool
Thank
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You
Download

OMT Antivirus presentation