Global Standards Self-Assessment
Results
Asia Pacific Regional Meeting
Sean Garrett, June 30th, 2011
Regional Results
Participants
• Participation from India, New Zealand, Thailand, Indonesia
and Taiwan
• 81 total respondents
– 48 Staff
– 32 Board Members and Volunteers
– 1 Community Partner
2
Key Themes
• Mature operations with basic business operations in place
• Strong fundraising and governance practices in place
• Opportunity to better involve and manage relationships with
stakeholders in the work of United Way
• There is a need to better define and implement community
impact strategies
• Characteristics of organizations in between the community
chest and community impact models
• Not everyone is in the same place
3
Greatest Strengths
• Standards
– 2.4 Safety, Courtesy, Respect and Support
– 1.4 Root Causes
– 2.6 Inclusiveness and Diversity
– 4.4 Legal Operation
• Components
– Resource Mobilization
– Governance, Ethics and Volunteer Leadership
– Volunteerism
4
Greatest Opportunities
• Standards
– 2.2 Mutually Beneficial
– 2.5 Accurate Representation
– 1.3 Shared Vision
– 6.3 Culture of Relationships
– 7.3 Involvement of People
– 7.4 System Approach to Management
• Components
– Operations and Management
– Reputation and Relationships
– Financial Accountability and Transparency
– Community Impact
5
The use of SAT by UW of Taiwan
6
Steps taken by UW of Taiwan
• Introduction of Global Standards
• Communication with Board members
• Translation of Global Standards and SAT
• Review with Standing board members
• Board & Staff retreat for future strategies
• Strategic plan
7
Introduction of Global Standard
• Since 2006
• Explore US united way models
• Localization – language, scope of community … etc.
• Pilot programs
• Communication – with staff, volunteers and partners
8
Board members
• Report & Introduction of Self Assessment Tool
• Review SAT with individual board members
• Collect feedback (agrees and disagrees) over the process
• Communicate misunderstanding and differences
• Lessons learned
• Definition of “community” – the role of State, Market.
Civil Society and Family
• Positioning of UW organizations varies
• Redefining 3 focuses – Education, Income and Health
9
Board & Staff retreat
• Use SAT as a reference structure for further development
• Reflect on differences with local facts
• Communication, communication, and more communication
• Visions, strategic goals … etc.
• Benefits
• Reminder of improving governance capacity
• Restructuring sub-committees – auditing and ethics
• Bold action as milestone for UWTW as 2012 will be our
20th anniversary
10
Next steps
Outcome
Measurement
SW org
needs
Fund &
allocation
What
Matters
Org.
capacity
building
Community Impact
for Common Good
Community
Impact
Focus on
Program
outcomes
@TW
Community
Impact
Give
Advocate
Volunteer
Positive
change for
community
FOCUS AREA
• OPPORTUNITY
• INCOME
• CARE
Table Discussion
• How can we use regional network to improve my local
work?
• What are the vehicles we can use to do this?
– The Asia Pacific Learning Center
– Regional Conferences
– On webinars
– Conference Calls
– Other exchange opportunities
Thank you