Motivation

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Motivation

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What is Motivation?

Motive

A motive is defined an inner state that energizes, activates (or moves), and directs (or channels) the behaviour of individual towards certain goals.

Motives and Needs are different .

Motivation – While motives are energizers of actions, motivation is the actual action, (that is, work behaviour), itself.

Motivating is a term that implies that one person induces another to engage in action by ensuring that a channel to direct the motive of the individual becomes available and accessible to the individual.

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Motive, Motivating and Motivation

Motive

Needs in individual

Motivating

Setting up proper stimuli in the environment to activate the motives in individual

Motivation

Engagement of individuals in work behaviour

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Theories of Motivation

Content Theories of Motivation

The content theories of motivation are basically concerned with the need patterns of the individuals.

Cognitive or Process Theories of Motivation

Cognitive models of motivation are based on the notion that individual make conscious decisions about their behaviour.

Reinforcement Theory

This theory uses the principles of learning proposed by Skinner.

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Content Theories – Maslow

Maslow believed that each person has an essential nature that

“presses” to emerge.

In his view, we all have higher-level growth needs – such as self-actualization and understanding of ourselves – but that these higher needs only assume a dominant role in our lives after our more primitive needs are satisfied.

Esteem

Belongingness

Safety

Physiological

Self-Actualization

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Alderfer’s ERG Theory

Growth

Relatedness

Existence

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Herzberg’s Two Factor Model

Hygiene factors

Motivators

Opposite of Dissatisfaction is NOT Satisfaction

No Satisfaction Satisfaction

Dissatisfaction No Dissatisfaction

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Cognitive Theories –

Adam’s Equity Theory

Adam (1965) defined inequity as an injustice perceived by a person when he compares the ratio of his outcomes (rewards) to his inputs (efforts), with the ratio of another comparable person’s outcomes to inputs, and finds that they are not equal.

Outcomes for person Outcomes for other

Positive

Inequity

Inputs of person

>

Inputs of other

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Adam’s Equity Theory…

Negative

Inequity

Outcomes for person

Inputs of person

<

Outcomes for other

Inputs of other

Consequences of Inequity

1. The person can alter inputs (efforts).

2. The person can try to alter outcomes or rewards.

3. The person can cognitively distort inputs or outcomes.

4. The person might quit the job.

5. The person could try to influence the other individual to reduce inputs.

6. The person might change the level of comparison.

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10

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Need and Expectation of people at work

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A Basic model of Frustration

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Expectancy Theory

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Vroom’s VIE Model of Motivation

Valence

– the strength of an individual’s preference for a particular outcome. In order for the valence to be positive, the person must prefer attaining the outcomes to not attaining it.

Another major input into the valence is the instrumentality of the first-level outcome in obtaining a desired second-level outcome.

Expectancy in Vroom’s theory is the probability (ranging from 0 to 1)

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Choice 1

Vroom’s VIE Model of Motivation

Effort Alternatives

E

Probabilty

P

.6

Possible Performance Results

High Performance

Attempted High

Performance Efforts

.4

Acceptable Performance

Choice 2

Acceptable Performance

.7

Attempted Acceptable

Performance Efforts

.3

Sub-Standard Performance

Fig: Expectancy perceptions on effort levels leading to performance

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Vroom’s model…

Performance Alternatives

High Performance

P

O

Contengencies

.8

.6

.7

Outcomes

Bonus

Recognition

Stress

Acceptable

Performance

.3

.4

.2

Bonus

Recognition

Stress

Sub-Standard

Performance

.01

.01

Bonus

Recognition

.6

Stress

Fig: Instrumentality Perceptions: Probabilities of Performance leading to Rewards

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Vroom’s model…

Effort Alternatives

E

P

Probability

Performance

Results

High Performance

P

R

Probability

.8

.6

Outcomes

Bonus

Recognition

Choice 1:

Attempted

High

Performance

Efforts

.6

.4

.7

Stress

Bonus

Acceptable

Performance

.3

.4

Recognition

.2

Stress

Valence

E

P X P

R X V

+.8

+.384

+.4

-.5

+.114

-.21

+.8

+.4

-.5

+.

096

+.

064

-.

04

Fig: Choice Decisions based on Force calculations

Force for Choice 1

= +.438

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Vroom’s model…

Effort Alternatives

E

P

Probability

Performance

Results

Acceptable Performance

P

R

Probability

.3

.4

Outcomes

Bonus

Recognition

Choice 2:

Attempted

Acceptable

Performance

Efforts

.7

.2

Stress

.3

Sub-standard

Performance

.01

.01

Bonus

Recognition

.6

Stress

Valence

E

P X P

R X V

+.8

+.168

+.4

-.5

+.112

-.07

+.8

+.4

-.5

+.

0024

+.

0012

-.

09

Fig: Choice Decisions based on Force calculations

Force for Choice 2

= +.1236

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The Porter and Lawler Model

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Porter & Lawler – Contribution to Work Motivation

The expectancy models provide certain guidelines that can be followed by human resource managers. For example, on the front-end (the relationship between motivation and performance), it has been suggested that the following barriers must be overcome:

1.

Doubts about ability, skills, or knowledge.

2.

The physical or practical possibility of the job.

3.

The interdependence of the job with other people or activities.

4.

Ambiguity surrounding the job requirements.

In addition, on the back end (the relationship between performance and satisfaction), guidelines such as the following have been suggested:

1.

Determine what rewards each employee values

2.

Define desired performance

3.

Make desired performance attainable

4.

Link valued rewards to performance

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Reinforcement Theory

Reinforcement theory suggests that it is possible to predict behaviour without trying to understand the internal thought process of individuals.

Reinforcement theorists believe that environmental consequences mould the behaviour of people.

Reinforcement Strategies

Positive Reinforcement

Negative Reinforcement –

Negative reinforcement increases the frequency and strength of desired behaviour by making it contingent upon the avoidance of undesirable consequences for the person.

Punishment

Extinction

Shaping

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